Service Level Management Overview
Service-level-management in ServiceNow® SLM documents and tracks service commitments between IT, providers, and customers. Comprehensive tracking ensures accountability and transparency.
Use Cases
Customers recommend Workflow Management, Social Media Analytics, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Service Level Management.
Business Priorities
Manage Risk and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Service Level Management.
Service Level Management Use-Cases and Business Priorities: Customer Satisfaction Data
Comprehensive Insights on Service Level Management Use Cases
How does Service Level Management address your Workflow Management Challenges?
How does Service Level Management facilitate Measuring Customer Satisfaction?
How does Service Level Management address your Knowledge Management Challenges?
How does Service Level Management address your Collaboration Challenges?
9+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Service Level Management solved their business needs. Cuspera uses 191 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Hospital & Health Care
|
Hospital & Health Care |
CASE STUDY Novant HealthRead More |
|
Information Technology and Services
|
Information Technology and Services |
CASE STUDY MastekRead More |
|
Government Administration
|
Government Administration |
CASE STUDY Digital Transformation AgencyRead More |
Peers used Service Level Management for workflow management and social media analytics
Service Level Management Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (19) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (19) |
Software Failure Risk Guidance
?for Service Level Management
Top Failure Risks for Service Level Management
ServiceNow, Inc News
ServiceNow and AWS Expand Strategic Collaboration With New Capabilities to Accelerate AI Transformation - Business Wire
ServiceNow and AWS are working together to enhance AI capabilities, aiming to speed up AI transformation for businesses.
ServiceNow, AWS Expand AI Partnership with New GenAI Integration Tools | NOW Stock News - StockTitan
ServiceNow and AWS have expanded their partnership by introducing new AI integration tools.
Bringing AI Innovation to the Local ServiceNow Developer Community - E3-Magazin
AI innovation is being introduced to the local ServiceNow developer community, enhancing their capabilities and tools.
ServiceNow, Inc Feeds
ServiceNow Names Enterprise Software Industry Veteran Amit Zavery as President, CPO, and COO to Lead Product and Engineering - Business Wire
ServiceNow appointed Amit Zavery as President, CPO, and COO to lead their product and engineering teams.
ServiceNow to Announce Third Quarter 2024 Financial Results on October 23 - Business Wire
ServiceNow will announce its financial results for the third quarter of 2024 on October 23.
ServiceNow to Announce Third Quarter 2024 Financial Results on October 23 - StockTitan
ServiceNow is announcing its third-quarter financial results for 2024 on October 23.
ServiceNow, Inc Profile
Company Name
ServiceNow, Inc
Company Website
//servicenow.comHQ Location
2225 Lawson Lane, Santa Clara, CA 95054, US
Employees
5001-10000
Social
Financials
IPO
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