Simla CRM Overview

RetailCRM enhances eCommerce sales, customer service, newsletters, and chatbots. Simla.com integrates multi-agent solutions for businesses selling via WhatsApp, Facebook, Instagram, and websites like Shopify and WooCommerce.

This is a summary of the comprehensive capabilities and benefits of Simla CRM based on over 28 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Simla CRM is right for your needs? Our Cuspera AI engine can evaluate how Simla CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.

Simla CRM supports business activities such as:

  • Customise Loyalty Program
  • Sending & Publishing Communications
  • Segmentation And Targeting

Simla CRM can help you with many business goals, such as Improve Consistency, Increase Sales & Revenue, Enhance Customer Relationships, Enter New Markets Internationally Or Locally, and Acquire Customers.

Simla CRM Reviews

11 buyers and buying teams have used Cuspera to assess how well Simla CRM solved their business needs. Cuspera uses 28 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Improve Consistency and Increase Sales & Revenue are the most popular business priorities peers achieved using Simla CRM.

Other priorities:

  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Acquire Customers
See all business priorities See less business priorities

Use Cases

Peers recommend Customise Loyalty Program , Sending & Publishing Communications , Segmentation And Targeting , as the business use cases that they have been most satisfied while using Simla CRM.

See all use cases

Case Studies

COMPANY CASE STUDIES
Simla CRM case study

ArtCases
CASE STUDY ArtCases

Simla.com helped ArtCases, a Mexican company making eco-friendly phone cases, improve sales. Before using Simla.com, ArtCases tracked customer info by hand and lost sales by forgetting to follow up. With Simla.com CRM, they automated tasks and organized their customer database. They strengthened sa...les channels like WhatsApp, Facebook, and Instagram. Now, 50% of their customer conversations end in a sale. The CEO no longer needs to hire more staff to manage customer service.

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IT and Other Capabilities

for Simla CRM

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (DATA) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
Analytics

3.16/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.42/5 ★

Read Reviews (4)
Analytics

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Simla CRM

Top Failure Risks for Simla CRM

Vendor Profile Details

Company Name

Simla.com

Company Website

https://www.simla.com/

HQ Location

Сalle Serrano 19, Madrid, Spain, 28001

Employees

51-200

Social

Facebook Linkedin

Financials

SERIES A