Skype Overview

Skype allows free video calls, messaging, and affordable international calls. Instant online video calls can be created with one click, no download needed.

Use Cases

Customers recommend Collaboration, Conference Call Management, Sales Call Management, as the business use cases that they have been most satisfied with while using Skype.

Other use cases:

  • Communication Management
  • Content Management
  • Sales Document Management
  • Contact List Management
  • Helpdesk Management
  • Attendee Engagement
  • Event Onboarding
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Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities that customers and associates have achieved using Skype.

Other priorities:

  • Enhance Customer Relationships
  • Reach Global Target Audience
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Grow Business
  • Launch New Products
  • Customizable Branding
  • Grow Market Share
  • Improve Brand Engagement
  • Improve Event ROI
  • Improve Navigation
  • Improve Consistency
  • Establish Thought Leadership
  • Increase Customer Life Time Value
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Skype Use-Cases and Business Priorities: Customer Satisfaction Data

Skype works with different mediums / channels such as Video. Offline. Chat etc.

Skype's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and Skype support capabilities include AI Powered, Chat Support, Phone Support, etc. also Skype analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I'm able to chat with staff or coworkers and get into calls with my manager or supervisor...." Peer review by Tyyota G, Business Technical Support Representative (TEMP), Information Technology and Services

Skype, Google Hangouts, Zoom Rooms, GoTo Meeting, BlueJeans, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skype

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Skype is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Skype Use Cases

What solutions does Skype provide for Collaboration?

How does Skype address your Conference Call Management Challenges?

What solutions does Skype provide for Sales Call Management?

How does Skype facilitate Communication Management?

How does Skype address your Content Management Challenges?

71+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Skype solved their Webinar and Conferencing needs. Cuspera uses 57298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Frequently Asked Questions(FAQ)

for Skype

What is Skype?

Skype is software that enables conversations. It works on mobile, PC, Xbox, and Alexa and is designed for both one-on-one and group conversations. It helps to communicate with others and exchange ideas using Skype messaging and HD audio and video calling.

Skype helps to have meetings and collaborate on amazing projects with the team, tell a tale or celebrate a birthday with friends and family, and work with a teacher to pick up a new skill or passion. Skype is free to use, and it allows one to communicate with groups of up to 100 people via voice and video calls.

Skype is already in use by millions of people to do all sorts of things together.

What is Skype used for?

Skype is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Sales Call Management .

What are the top features of Skype?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of Skype.

Who uses Skype?

Skype is used by Information Technology And Services, Computer Software and Education among other industries.

What are Skype alternatives?

Google Hangouts, Zoom Rooms, GoTo Meeting and BlueJeans are popular alternatives for Skype.

Where is Skype located?

Skype is headquartered at Redmond, WA.
lightning

Peers used Skype for collaboration and conference call management

Skype Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (79)
Analytics

4.45/5 ★

Read Reviews (164)
Custom Reports

3.64/5 ★

Read Reviews (1351)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (79)
Analytics

4.45/5 ★

Read Reviews (164)
Custom Reports

3.64/5 ★

Read Reviews (1351)

Software Failure Risk Guidance

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for Skype

Overall Risk Meter

Low Medium High

Top Failure Risks for Skype

Microsoft Corporation News

Microsoft drops its GitHub Copilot Workspace waitlist. - The Verge

Microsoft has removed the waitlist for its GitHub Copilot Workspace, allowing more developers to access the AI coding assistant tool, as announced by CEO Satya Nadella on LinkedIn.

12/01/2025 - source

Sapiens Now Available in the Microsoft Azure Marketplace - PR Newswire

Sapiens International's SaaS solutions are now available in the Microsoft Azure Marketplace, allowing customers to utilize Azure's cloud platform for enhanced application development and business strategies.

12/01/2025 - source

Introducing Core AI Platform and Tools - The Official Microsoft Blog

Microsoft introduces Core AI, a platform and tools, as part of their AI initiatives. The announcement is featured on the Official Microsoft Blog, highlighting Microsoft's focus on innovation and AI development.

12/01/2025 - source

Microsoft Corporation Feeds

Microsoft announces quarterly earnings release date - Stories

Microsoft announces the date for its quarterly earnings release.

08/01/2025 - source

Microsoft Corporation Profile

Company Name

Microsoft Corporation

Year Founded

1975

HQ Location

Redmond, WA

Employees

10001+

Social

Financials

IPO