Skyvera Overview

In telecommunications, competition is intense with operators constantly enticing customers to switch providers. Similar devices, rate plans, and network options make differentiation challenging.

Use Cases

Customers recommend Engagement Management, Customer Feedback Management, Contact List Management, as the business use cases that they have been most satisfied with while using Skyvera.

Other use cases:

  • Call Recording
  • Helpdesk Management
  • Lifetime Value Management
  • Lead Analytics
  • Funnel Analysis
  • Performance Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skyvera.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Improve ROI
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve Brand Engagement
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Skyvera Use-Cases and Business Priorities: Customer Satisfaction Data

Skyvera works with different mediums / channels such as Promotions. Review Sites. Amazon etc.

Skyvera's features include Personalization, Live Streaming, Feedback Surveys, etc. and Skyvera support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also Skyvera analytics capabilities include Analytics, and Custom Reports.

Comprehensive Insights on Skyvera Use Cases

How does Skyvera facilitate Engagement Management?

How can Skyvera optimize your Customer Feedback Management Workflow?

How can Skyvera enhance your Contact List Management process?

What solutions does Skyvera provide for Helpdesk Management?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Skyvera solved their business needs. Cuspera uses 427 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Skyvera for engagement management and customer feedback management

Skyvera Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.70/5 ★

Read Reviews (3)
Analytics

4.16/5 ★

Read Reviews (32)
Custom Reports

4.05/5 ★

Read Reviews (20)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.70/5 ★

Read Reviews (3)
Analytics

4.16/5 ★

Read Reviews (32)
Custom Reports

4.05/5 ★

Read Reviews (20)

Software Failure Risk Guidance

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for Skyvera

Overall Risk Meter

Low Medium High

Top Failure Risks for Skyvera

Skyvera News

CloudSense

Skyvera acquires CloudSense, enhancing telecom solutions with AI for improved efficiency and customer experience.

06/11/2024 - source

Skyvera completes acquisition of CloudSense, expanding telecom software portfolio

Skyvera acquires CloudSense to expand telecom software offerings, enhancing digital transformation and customer experience with AI-driven innovations.

05/11/2024 - source

Skyvera Feeds

Skyvera Acquires CloudSense to Drive AI - Powered Telco Transformation

Skyvera has acquired CloudSense, enhancing its telecommunications software offerings and aiding telecom operators in digital transformation and customer experience improvements.

01/12/2024 - source

Skyvera completes acquisition of CloudSense, expanding telecom software portfolio - TelecomTV

Skyvera has acquired CloudSense, adding to its telecom software offerings.

19/11/2024 - source

Skyvera Profile

Company Name

Skyvera

Company Website

https://www.skyvera.com

HQ Location

401 Congress Avenue, Suite 2650, Austin, TX 78701, US

Employees

51-200

Social

Financials

PRIVATE