SmartBox Overview

Smartbox enables effortless file sharing for anyone, anywhere, using PanTerra Networks' cloud-based technology. Teams are kept connected and working efficiently.

Use Cases

Customers recommend Content Sharing, Collaboration, Call Recording, as the business use cases that they have been most satisfied with while using SmartBox.

Other use cases:

  • Document Sharing
  • Sharing Knowledge
  • Conference Call Management
  • Training & Onboarding
  • Searching For Content
  • Upselling
  • Engaging And Following Up
See all use cases See less use cases

SmartBox Use-Cases and Business Priorities: Customer Satisfaction Data

SmartBox works with different mediums / channels such as E-Mail. Offline. Events etc.

SmartBox's features include Recording. and SmartBox support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SmartBox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...it is one of the best tools for us to sharing documenting our knowledge-base...." Peer review by Daven H, Business Finance Operations Manager, Food & Beverages

Popular Business Setting

for SmartBox

Top Industries

  • Food & Beverages
  • Information Technology and Services
  • Internet

Popular in

  • Small Business

SmartBox is popular in Food & Beverages, Information Technology And Services, and Internet and is widely used by Small Business,

Comprehensive Insights on SmartBox Use Cases

How does SmartBox facilitate Content Sharing?

How does SmartBox facilitate Collaboration?

How can SmartBox optimize your Document Sharing Workflow?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SmartBox solved their business needs. Cuspera uses 139 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Construction

CASE STUDY Statewide Windows & Doors

PanTerra Networks helped Statewide Windows & Doors solve communication problems. The company had trouble with old systems and remote work. PanTerra's VOIP and reporting tools made calls easier to man...age. The team could work together better and answer customers faster. Statewide Windows & Doors saved money and improved service with PanTerra.

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Manufacturing

CASE STUDY Foster Transformer Company

PanTerra Networks helped Foster Transformer Company improve communication. Foster Transformer Company had trouble with many tools and slow response times. They chose PanTerra for easy setup, good sup...port, and strong features. PanTerra unified their voice, text, chat, and file sharing. The company saw better teamwork and faster customer response. Foster Transformer Company values PanTerra's reliability and 24/7 support.

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Legal Services

CASE STUDY The Way Immigration

PanTerra Streams helped The Way Immigration connect their team across international offices. The company faced challenges with compliance, inefficient communication, and remote collaboration. PanTerr...a provided easy setup, reliable phone service, and voicemail to email. Conference calls and integrated tools improved teamwork. Customer support was strong. The solution created a cohesive team and made communication simple.

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Government Administration

CASE STUDY Norwich Housing Authority

PanTerra Streams helped Norwich Housing Authority solve communication problems. The agency needed a simple, reliable way to connect staff and serve the community. PanTerra Streams, a cloud-based UCaa...S platform, made setup easy and let them transfer calls and manage after-hours emergencies. The solution replaced complex, siloed tools and cut costs. Norwich Housing Authority now communicates better and focuses on helping families.

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Legal Services

CASE STUDY Masgras Professional Corporation

PanTerra Streams helped Masgras Professional Corporation, a law firm in Ontario, solve communication problems. The firm needed a reliable UCaaS platform to connect employees and clients across locati...ons. PanTerra Streams provided easy setup, simple use, and strong customer service. The law firm now enjoys better collaboration, fewer missed messages, and no need for complex on-premise hardware. Masgras reports high satisfaction with the platform and its features.

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Transportation/Trucking/Railroad

CASE STUDY Tampa Truck Driving School

PanTerra Networks helped Tampa Truck Driving School improve communication and collaboration. The school faced problems with inefficient channels, remote work, and costly hardware. PanTerra offered ea...sy setup, strong customer service, and integration with Salesforce. The solution made communication simple and boosted productivity. Customer satisfaction improved after switching to PanTerra.

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SmartBox Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (3)
Analytics

3.56/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (3)
Analytics

3.56/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for SmartBox

Top Failure Risks for SmartBox

PanTerra Networks. News

Product

PanTerra Launches Luna AI: The Conversational AI Receptionist That Redefines Business Communications and Customer Engagement

PanTerra Networks has launched Luna AI, a conversational AI receptionist integrated into its enterprise communication platform. Luna AI automates inbound call handling, providing natural, emotionally intelligent responses using generative AI. The solution eliminates hold times and missed calls, routes and filters calls, and integrates with business systems such as Salesforce, GSuite, and Zoho. Luna AI aims to enhance customer engagement and streamline business communications.

Read more →
Product

PanTerra Unveils Streams.AI: A Smarter Way to Manage Customer Engaging Business Communications

PanTerra Networks has launched Streams.AI, an AI-powered platform integrated into its flagship Streams unified communications solution. Streams.AI centralizes AI-driven automation, analytics, and customer engagement tools within a secure, unified interface. The platform streamlines call routing, IVR, and sentiment-based escalation, aiming to boost productivity and responsiveness for enterprise business communications.

Read more →
Product

PanTerra Unveils Streams.AI: A Smarter Way to Manage Customer Engaging Business Communications - Kalkine Media

PanTerra Networks has launched Streams.AI, an AI-powered communications platform designed to enhance customer engagement for businesses. Streams.AI integrates voice, video, chat, file sharing, and analytics into a unified interface, leveraging artificial intelligence to automate workflows and provide real-time insights. The platform aims to streamline business communications, improve productivity, and deliver actionable data for customer-facing teams. This release positions PanTerra Networks as a leader in unified communications and AI-driven business solutions. [source](https://www.einpresswire.com/article/825228545/panterra-unveils-streams-ai-a-smarter-way-to-manage-customer-engaging-business-communications?utm_source=openai)

Read more →
Product

PanTerra Launches Luna AI: The Conversational AI Receptionist That Redefines Business Communications - EIN News

PanTerra Networks has launched Luna AI, a conversational AI receptionist designed to transform business communications. Luna AI automates call handling, appointment scheduling, and customer interactions, integrating seamlessly with PanTerras unified communications platform. This release targets businesses seeking to enhance efficiency and customer engagement through advanced AI-driven voice and messaging solutions.

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PanTerra Networks. Profile

Company Name

PanTerra Networks.

Company Website

https://www.panterranetworks.com

HQ Location

Santa Clara, CA

Employees

101-250

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Financials

PRIVATE