SmartCOMM™ Overview

SmartCOMM drives accurate, personalized customer conversations, enhancing internal efficiency and regulatory compliance. IT costs are reduced, making businesses more relevant to customers.

Use Cases

Customers recommend Communication Management, Engagement Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using SmartCOMM™.

Other use cases:

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Business Priorities

Enter New Markets Internationally Or Locally and Launch New Products are the most popular business priorities that customers and associates have achieved using SmartCOMM™.

Other priorities:

  • Improve ROI
  • Acquire Customers
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SmartCOMM™ Use-Cases and Business Priorities: Customer Satisfaction Data

SmartCOMM™'s features include Personalization. and SmartCOMM™ support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SmartCOMM™ analytics capabilities include Custom Reports, and Analytics.

Comprehensive Insights on SmartCOMM™ Use Cases

What makes SmartCOMM™ ideal for Communication Management?

Case Studies

Insurance

CASE STUDY Mountain West Farm Bureau Insurance

Smart Communications helped Mountain West Farm Bureau Insurance improve customer conversations. The company used the Conversation Cloud platform. This platform enabled personalized, omnichannel commu...nication. The solution aimed to optimize the customer experience. The case highlights the use of cloud-based CCM for insurance.

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Insurance

CASE STUDY Atlas Insurance

Smart Communications helped Atlas Insurance improve customer conversations. Atlas Insurance used the Conversation Cloud platform to deliver personalized, omnichannel communications. The solution enab...led better engagement with policyholders. Atlas Insurance streamlined their communication processes using cloud technology. The case highlights benefits for insurance companies seeking digital transformation.

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Insurance

CASE STUDY Vermont Mutual Insurance Group

Smart Communications helped Vermont Mutual Insurance Group improve customer conversations. The company used the Conversation Cloud platform. This platform enabled personalized, omnichannel communicat...ion. Vermont Mutual Insurance Group aimed to enhance policyholder engagement. The solution focused on secure and scalable interactions. Results are not specified in the content.

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Health, Wellness and Fitness

CASE STUDY Priority Health

SmartCOMM helped Priority Health cut development time by 80%. Priority Health needed to improve how they create customer communications. They used SmartCOMM to make the process faster and easier. The... result was a big reduction in time spent on development. This helped Priority Health work more efficiently and serve customers better.

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Insurance

CASE STUDY Hippo Insurance

Smart Communications helped Hippo Insurance improve claims correspondence. Hippo Insurance used the Conversation Cloud platform. They achieved a 61% increase in efficiency. The solution focused on pe...rsonalized, omnichannel customer conversations. This led to faster and better claims processing for Hippo Insurance.

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Financial Services

CASE STUDY The Bancorp

SmartIQ helped The Bancorp increase loan volumes by 400%. The bank used SmartIQ to improve digital lending processes. This led to faster and more efficient loan approvals. The solution made it easier... for customers to complete forms. The Bancorp saw a big jump in business results after using SmartIQ.

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SmartCOMM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5 ★

Read Reviews (3)

SmartCOMM™ Integrations

SmartCOMM™ integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.06/5 ★

Read Reviews (1)
Data Export

3.06/5 ★

Read Reviews (1)

Few API Integrations for SmartCOMM™

Vidyard Video Platform

4.56 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Typeform

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Yesware

4.35 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Uberflip

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for SmartCOMM™

Top Failure Risks for SmartCOMM™

Smart Communications, Inc. News

Awards

Double Recognition : Smart Communications Named a Leader in IDC MarketScape Reports for Intelligent CCM and Automated Document Generation

Smart Communications was named a Leader in IDC MarketScape reports for Intelligent Customer Communications Management and Automated Document Generation in 2024.

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Awards

Double Recognition: Smart Communications Named a Leader in IDC MarketScape Reports for Intelligent CCM and Automated Document Generation - Business Wire

Smart Communications is recognized as a leader in IDC MarketScape reports for intelligent customer communications management and automated document generation.

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Smart Communications, Inc. Profile

Company Name

Smart Communications, Inc.

Company Website

https://www.smartcommunications.com/

HQ Location

London , England

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