Sojern Overview

Sojern leverages data-driven insights to enhance travel marketing strategies for hotels, attractions, and destinations. By focusing on real-world applications, Sojern enables teams to effectively identify and engage potential travelers online, transforming engagement into tangible bookings. The platform's data capabilities offer marketers a deeper understanding of traveler behavior, allowing for precise targeting and conversion strategies. Sojern's approach not only boosts customer acquisition but also fosters loyalty, ensuring sustained growth and profitability. Marketing teams can maximize their ROI by utilizing Sojern's tools to make informed decisions, ensuring that every dollar spent yields significant returns.

Use Cases

Customers recommend Advertisement, Collaboration, Engagement Management, as the business use cases that they have been most satisfied with while using Sojern.

Other use cases:

  • Digital Marketing
  • Channel Marketing
  • Coaching
  • Campaign Management
  • Helpdesk Management
  • Creative Agency
  • Lead Qualification: Technographic
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Business Priorities

Improve ROI and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Sojern.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Improve Brand Engagement
  • Scale Best Practices
  • Grow Market Share
  • Launch New Products
  • Establish Thought Leadership
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Sojern Use-Cases and Business Priorities: Customer Satisfaction Data

Sojern works with different mediums / channels such as Social Media. and Offline.

Sojern's features include Personalization, SEM, Feedback Surveys, etc. and Sojern support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Sojern analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Using Sojern to engage our customers from the moment they re in-market helps us keep consistent customer service throughout the entire search and booking process...." Peer review by Mike Pratt, Vice President of Sales & Marketing, Magnolia Hotels

Sojern is the leading travel marketing platform for hotels, attractions, and destinations. It uses data to help businesses find, engage, and convert travelers online.

Comprehensive Insights on Sojern Use Cases

How does Sojern facilitate Collaboration?

What benefits does Sojern offer for Engagement Management?

How can Sojern optimize your Digital Marketing Workflow?

How efficiently Does Sojern manage your Channel Marketing?

11 buyers and buying teams have used Cuspera to assess how well Sojern solved their business needs. Cuspera uses 657 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Hospitality

CASE STUDY Auberge Saint-Antoine

Sojern helped Auberge Saint-Antoine, a luxury hotel in Quebec, boost brand visibility and increase direct bookings during the low season. The hotel used Sojern's AI-powered automation and a bilingual..., multi-campaign strategy. This included campaigns for food & beverage and meetings & events. Auberge Saint-Antoine achieved a 57.7x return on ad spend, up 7.4x year over year. The hotel also saw a 36.4x year-to-date ROAS on display ads and click-through rates that surpassed goals.

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Hospitality

CASE STUDY Virginia Tourism Corporation

Sojern's co-op marketing program helped Virginia Tourism Corporation support local tourism partners with targeted digital advertising. The program used a 1:1:1 matching structure, where every dollar ...from participants was matched by both VTC and Sojern. This allowed partners of all sizes to reach more travelers. The campaign drove $2.96 million in estimated economic impact, achieved a 17:1 return on ad spend, and resulted in 96,417 confirmed travelers.

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Hospitality

CASE STUDY Visit Armagh

Sojern helped Visit Armagh run a co-op marketing campaign using Tourism Ireland’s Partnership Programme. The goal was to boost brand awareness and attract more travelers from Great Britain. The campa...ign promoted seven local attractions and accommodations. Visit Armagh saw 1,324 confirmed travelers and over 4 million ad impressions. Native ad click-through rate increased by 197%. Video completion rate rose by 13%.

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Hospitality

CASE STUDY VISIT FLORIDA

Sojern worked with VISIT FLORIDA to run a six-month digital marketing campaign. VISIT FLORIDA wanted to reach travelers considering Florida or other destinations. The campaign used travel data to tar...get the right audience and adjust messaging for different counties. The campaign drove over $108 million in estimated economic impact from online bookings. VISIT FLORIDA saw a 258:1 ROI and 268,594 confirmed travelers.

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Hospitality

CASE STUDY VisitPITTSBURGH

Sojern helped VisitPITTSBURGH run targeted digital ad campaigns. The goal was to boost tourism and hotel bookings in Pittsburgh. They used multichannel ads to reach travelers interested in arts, cult...ure, and outdoor activities. The campaigns led to $1,425,018 in estimated economic impact. VisitPITTSBURGH saw a 19:1 return on ad spend and 1,212 total reservations booked.

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Hospitality

CASE STUDY Sublime Samana Hotel & Residences

Sojern helped Sublime Samana Hotel & Residences boost their digital marketing. The hotel wanted more direct bookings and website visits. They used Sojern’s Commission model to lower financial risk. W...ebsite traffic went up by 22%. Direct bookings increased by 20%. The hotel reached new audiences in the Caribbean luxury market.

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Frequently Asked Questions(FAQ)

for Sojern

What is Sojern used for?

Sojern is mainly used by its customers to Improve ROI and Build Brand Awareness by Advertisement, Collaboration and Engagement Management .

What are the top features of Sojern?

Personalization, SEM and Feedback surveys are some of the top features of Sojern.

Where is Sojern located?

Sojern is headquartered at San Francisco, California.
lightning

Peers used Sojern for advertisement and collaboration

Sojern Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (12)
Analytics

4.84/5 ★

Read Reviews (54)
Custom Reports

4.82/5 ★

Read Reviews (64)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.79/5 ★

Read Reviews (12)
Analytics

4.84/5 ★

Read Reviews (54)
Custom Reports

4.82/5 ★

Read Reviews (64)

Software Failure Risk Guidance

?

for Sojern

Overall Risk Meter

Low Medium High

Top Failure Risks for Sojern

Sojern, Inc. News

Product

Sojern and HotelKey introduce native integration for real-time guest feedback

Sojern and HotelKey have launched a native integration that enables hotels to collect real-time guest feedback through Sojerns digital marketing platform and HotelKeys property management system. This integration streamlines guest engagement, allowing hoteliers to address issues promptly, enhance guest satisfaction, and improve operational efficiency. The solution targets hospitality businesses seeking to leverage data-driven insights for superior guest experiences and increased direct bookings.

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Sojern, Inc. Profile

Company Name

Sojern, Inc.

Company Website

https://www.sojern.com/

HQ Location

San Francisco, California

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