Splashtop Remote Support Overview

Splashtop delivers fast, secure remote access and support solutions tailored for diverse needs, including remote work, support, and learning. It emphasizes user satisfaction, boasting a leading position in the market. Trusted by 30 million users and a significant portion of Fortune 500 companies, Splashtop combines advanced security features with user-friendly functionality. Its solutions cater to businesses seeking single sign-on (SSO), enhanced security, and efficient manageability. This focus on security and ease of use makes Splashtop a preferred choice for organizations prioritizing reliable remote access and support.

Use Cases

Customers recommend Helpdesk Management, Collaboration, Playbook Creation, as the business use cases that they have been most satisfied with while using Splashtop Remote Support.

Other use cases:

  • Measuring Customer Satisfaction
  • Competitive Intelligence
  • Public Relations
  • Market Research
  • Content Curation
  • Event Management
  • Engaging And Following Up
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Splashtop Remote Support.

Splashtop Remote Support Use-Cases and Business Priorities: Customer Satisfaction Data

Splashtop Remote Support's features include Ticketing, Recording, and Personalization. and Splashtop Remote Support support capabilities include Email Support, Chat Support, Phone Support, etc. also Splashtop Remote Support analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Splashtop On-Demand Support (SOS) is a remote support solution that is designed for help desk, MSPs and IT professionals...." Peer review

Splashtop SOS enables IT and help desks to provide on-demand remote support using a session code. Connections can be made to computers, iOS, and Android devices.

Comprehensive Insights on Splashtop Remote Support Use Cases

How does Splashtop Remote Support address your Helpdesk Management Challenges?

What solutions does Splashtop Remote Support provide for Collaboration?

How does Splashtop Remote Support address your Playbook Creation Challenges?

How can Splashtop Remote Support optimize your Competitive Intelligence Workflow?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Splashtop Remote Support solved their business needs. Cuspera uses 519 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Splashtop Remote Support

What is Splashtop Remote Support used for?

Splashtop Remote Support is mainly used by its customers to Acquire Customers and Scale Best Practices by Helpdesk Management, Collaboration and Playbook Creation .

What are the top features of Splashtop Remote Support?

Ticketing, Recording and Personalization are some of the top features of Splashtop Remote Support.

Where is Splashtop Remote Support located?

Splashtop Remote Support is headquartered at San Jose, CA.
lightning

Peers used Splashtop Remote Support for helpdesk management and collaboration

Splashtop Remote Support Features

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  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.40/5 ★

Read Reviews (21)
Analytics

3.02/5 ★

Read Reviews (1)

Splashtop Remote Support Integrations

Splashtop Remote Support integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.19/5 ★

Read Reviews (23)
Data Import

4.08/5 ★

Read Reviews (17)

Software Failure Risk Guidance

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for Splashtop Remote Support

Overall Risk Meter

Low Medium High

Top Failure Risks for Splashtop Remote Support

Splashtop Inc. News

Awards

Splashtop and pb2 Architecture + Engineering Win 2025 ROI Award from Nucleus Research

Splashtop and pb2 Architecture + Engineering received the 2025 ROI Award from Nucleus Research for pb2's deployment of Splashtop's remote access, remote support, and endpoint management platform. The project achieved a 458% ROI and an 11-week payback, demonstrating significant cost savings and operational efficiency for IT management in hybrid work environments.

Awards

Splashtop Wins 2025 Intellyx Award for Autonomous Endpoint Management Innovation

Splashtop received the 2025 Intellyx Digital Innovator Award for its advancements in autonomous endpoint management. The recognition highlights Splashtops innovation in secure remote access and remote support software, specifically for automating endpoint management tasks and improving IT efficiency. This award underscores Splashtops leadership in enterprise remote access solutions and endpoint automation.[^1]

Awards

Splashtop Wins 2025 Digital Innovator Award from Intellyx - GlobeNewswire

Splashtop received the 2025 Intellyx Digital Innovator Award for its advancements in Autonomous Endpoint Management (AEM). The recognition highlights Splashtops strategic vision and recent feature expansions, which allow IT teams to standardize and automate device configuration policies, enhancing security and reducing misconfiguration risks. Intellyx selected Splashtop as a standout vendor in digital transformation technology.

Awards

Splashtop Earns 2025 Top Rated Award from TrustRadius - GlobeNewswire

Splashtop received the 2025 TrustRadius Top Rated Award for the fourth consecutive year, recognized in remote support, unified endpoint management, remote monitoring and management, and remote access categories. The award highlights Splashtops strong customer satisfaction, reliability, and intuitive IT solutions, reinforcing its position as a leader in secure remote access and endpoint management software.

Splashtop Inc. Profile

Company Name

Splashtop Inc.

Company Website

https://www.splashtop.com/

HQ Location

San Jose, CA

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