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Squaretalk Matrix: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Squaretalk Matrix
Brand: Squaretalk Matrix
Rating: 4.63 (214 reviews)

4.63 5

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(214)

Flexibility that Powers Communication

AI Powered

App Partner

Squaretalk Matrix Overview

Squaretalk-Matrix offers intelligent software predicting the most responsive contact and matching them with the best-suited agent. It enhances communication efficiency.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Squaretalk Matrix.

Other use cases:

Workflow Management
Sales Call Management
Sending & Publishing Communications
Social Media Analytics
Collaboration
Lead Qualification
Lead Management

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Business Priorities

Increase Sales & Revenue and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Squaretalk Matrix.

Other priorities:

Improve Efficiency

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Squaretalk Matrix Use-Cases and Business Priorities: Customer Satisfaction Data

Squaretalk Matrix works with different mediums / channels such as Phone Calls. Offline. On Premises etc.

Squaretalk Matrix's features include Predictive Dialer. and Squaretalk Matrix support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Squaretalk Matrix analytics capabilities include Analytics, and Custom Reports.

Reviews

"...At the end as a call center manager, i am looking for a solution that i can rely on, that works with no bugs, that the support team behind it is responsive and take my business very seriously...." Peer review by Daniel P., CEO

Squaretalk Matrix, Tenfold, Five9, Amazon Connect, Aloware, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Squaretalk Matrix

Top Industries

Information Technology and Services
Marketing and Advertising
Retail

Popular in

Small Business
Mid Market
Enterprise

Squaretalk Matrix is popular in Information Technology And Services, Marketing And Advertising, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Squaretalk Matrix Use Cases

What benefits does Squaretalk Matrix offer for Helpdesk Management?

How can Squaretalk Matrix enhance your Contact List Management process?

How can Squaretalk Matrix optimize your Engaging And Following Up Workflow?

What solutions does Squaretalk Matrix provide for Workflow Management?

What Are the key features of Squaretalk Matrix for Sales Call Management?

15+ more Business Use Cases

45 buyers and buying teams have used Cuspera to assess how well Squaretalk Matrix solved their Contact Center Software needs. Cuspera uses 214 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.