Survaider Overview

Survaider is a Customer Experience Management solution allowing businesses to listen to customer feedback and act in real time. Customer service is redefined with this tool.

Use Cases

Customers recommend Customer Feedback Management, Helpdesk Management, Sales Review & Feedback, as the business use cases that they have been most satisfied with while using Survaider.

Other use cases:

  • Competitive Intelligence
  • Rating And Review Management
  • Engagement Management
See all use cases See less use cases

Business Priorities

Grow Market Share is the most popular business priority that customers and associates have achieved using Survaider.

Survaider Use-Cases and Business Priorities: Customer Satisfaction Data

Survaider works with different mediums / channels such as Offline. Website. Social Media etc.

Reviews

"...According to the vendor, Survaider applies machine learning and NLP techniques to let their customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms...." Peer review

Survaider, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Survaider

Top Industries

  • Hospitality
  • Computer Software
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Survaider is popular in Hospitality, Computer Software, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Survaider Use Cases

What solutions does Survaider provide for Customer Feedback Management?

What Are the key features of Survaider for Helpdesk Management?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Survaider solved their Customer Journey and Experience needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

lightning

Peers used Survaider for customer feedback management and helpdesk management

Survaider Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (6)
Analytics

4.59/5 ★

Read Reviews (7)
Custom Reports

3.16/5 ★

Read Reviews (13)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.55/5 ★

Read Reviews (6)
Analytics

4.59/5 ★

Read Reviews (7)
Custom Reports

3.16/5 ★

Read Reviews (13)

Software Failure Risk Guidance

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for Survaider

Top Failure Risks for Survaider

Survaider Profile

Company Name

Survaider

Company Website

http://www.survaider.com/

HQ Location

482, 5th Block Jayanagar, Bangalore, Karnataka 560041, IN

Employees

11-50

Social

Financials

SEED