Survaider Overview
Survaider is a Customer Experience Management solution allowing businesses to listen to customer feedback and act in real time. Customer service is redefined with this tool.
Use Cases
Customers recommend Customer Feedback Management, Helpdesk Management, Sales Review & Feedback, as the business use cases that they have been most satisfied with while using Survaider.
Business Priorities
Grow Market Share is the most popular business priority that customers and associates have achieved using Survaider.
Survaider Use-Cases and Business Priorities: Customer Satisfaction Data
Survaider works with different mediums / channels such as Offline, Website, Social Media, etc.
Reviews
"...It aggregates customer opinions from all available channels like direct feedback, social media, review websites, CRM, and helpdesk and helps businesses in measuring loyalty and satisfaction scores to improve their service quality...." Peer review from Opiniofi Technologies
Survaider, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Survaider
Top Industries
- Hospitality
- Computer Software
- Food & Beverages
Popular in
- Small Business
- Mid Market
- Enterprise
Survaider is popular in Hospitality, Computer Software, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Survaider Use Cases
What benefits does Survaider offer for Customer Feedback Management?
What Are the key features of Survaider for Helpdesk Management?
3+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Survaider solved their Customer Journey and Experience needs. Cuspera uses 102 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.
Peers used Survaider for customer feedback management and helpdesk management
Survaider Features
- Low
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- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (13) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (7) |
| Custom Reports | Read Reviews (13) |
Software Failure Risk Guidance
?for Survaider
Top Failure Risks for Survaider
Survaider Profile
Company Name
Survaider
Company Website
http://www.survaider.com/HQ Location
482, 5th Block Jayanagar, Bangalore, Karnataka 560041, IN
Employees
11-50
Social
Financials
SEED
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