Talisma Customer Engagement Platform Overview

Talisma's customer engagement platform enhances customer journeys and retention. The right digital solution is offered for effective engagement to fulfillment.

Use Cases

Customers recommend Engagement Management, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Talisma Customer Engagement Platform.

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Talisma Customer Engagement Platform.

Talisma Customer Engagement Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Talisma Customer Engagement Platform works with different mediums / channels such as Mobile. Mobile App. and Omnichannel.

Comprehensive Insights on Talisma Customer Engagement Platform Use Cases

How can Talisma Customer Engagement Platform optimize your Engagement Management Workflow?

Case Studies

COMPANY INDUSTRY CASE STUDIES
Talisma Customer Engagement Platform case study
Insurance
Insurance
CASE STUDY Bharti AXA

Bharti AXA improved customer interactions and achieved digital transformation using Talisma's solutions, enhancing sales capabilities and adapting to challenges posed by the Covid-19 crisis.

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Talisma Customer Engagement Platform case study
Hospitality
Hospitality
CASE STUDY ITC

The Talisma Digital Platform improved ITC's guest experience and communication, validating their investment. It significantly enhanced business outcomes in hotel lead management.

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Talisma Customer Engagement Platform case study
Banking
Banking
CASE STUDY IndusInd Bank

IndusInd Bank improved customer satisfaction by 60%, first-time resolution by 70%, back-office productivity by 30%, and upsell and cross-sell rates by 50%.

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Talisma Customer Engagement Platform Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.49/5 ★

Read Reviews (5)
Custom Reports

3.16/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.49/5 ★

Read Reviews (5)
Custom Reports

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Talisma Customer Engagement Platform

Top Failure Risks for Talisma Customer Engagement Platform

Talisma News

Talisma partners with Faria Education Group to bolster K-12 education in India - Business Standard

Talisma is teaming up with Faria Education Group to improve K-12 education in India.

17/09/2024 - source

Talisma Feeds

Talisma partners Faria Education Group to bolster K-12 education in India

Talisma partners with Faria Education Group to enhance K-12 education in India using advanced technology.

16/09/2024 - source

Building a Community Around Your Brand: Utilizing a Digital Customer Engagement Platform

In today's hypercompetitive marketplace, building a strong community around a brand is not a choice; rather, it is an essential ingredient in the quest for long-term success. Probably one of the most powerful ways to do this is through a digital customer engagement platform. The customer experience platform creates not just customer loyalty but [...]

The post Building a Community Around Your Brand: Utilizing a Digital Customer Engagement Platform appeared first on Talisma.

26/06/2024 - source

Boost Marketing ROI with Data-Driven Insights from a Lead Management System

Making informed decisions is vital for the success of any business operating in today's competitive market. One effective strategy to do this is by investing in an online lead management system. The powerful software provides adequate insights that can transform your Marketing Return on Investment (ROI). Let's now look directly into how the Lead [...]

The post Boost Marketing ROI with Data-Driven Insights from a Lead Management System appeared first on Talisma.

12/06/2024 - source

Talisma Profile

Company Name

Talisma

Company Website

https://www.talisma.com/

Year Founded

1999

HQ Location

5201 Congress Ave. Boca Raton FL 33487

Employees

501-1000

Social

Financials

M&A