Talisma Customer Engagement Platform Overview

Talisma's customer engagement platform enhances customer journeys and retention. The right digital solution is offered for effective engagement to fulfillment.

Use Cases

Customers recommend Engagement Management, Onboarding, Workflow Management, as the business use cases that they have been most satisfied with while using Talisma Customer Engagement Platform.

Other use cases:

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Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Talisma Customer Engagement Platform.

Other priorities:

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Talisma Customer Engagement Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Talisma Customer Engagement Platform works with different mediums / channels such as Mobile, Mobile App, and Omnichannel,

Comprehensive Insights on Talisma Customer Engagement Platform Use Cases

What benefits does Talisma Customer Engagement Platform offer for Engagement Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
Talisma Customer Engagement Platform case study

Motilal Oswal
Financial Services
Financial Services
CASE STUDY Motilal Oswal

Motilal Oswal enhanced customer service by 5 times using Talisma CRM, improving client relationship management and operational efficiency in the financial industry.

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Talisma Customer Engagement Platform case study

IndusInd Bank
Banking
Banking
CASE STUDY IndusInd Bank

IndusInd Bank improved customer satisfaction by 60%, first-time resolution by 70%, back-office productivity by 30%, and upsell and cross-sell rates by 50%.

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Talisma Customer Engagement Platform case study

ITC
Hospitality
Hospitality
CASE STUDY ITC

The Talisma Digital Platform improved ITC's guest experience and communication, validating their investment. It significantly enhanced business outcomes in hotel lead management.

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Talisma Customer Engagement Platform Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.49/5 ★

Read Reviews (5)
Custom Reports

3.16/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.49/5 ★

Read Reviews (5)
Custom Reports

3.16/5 ★

Read Reviews (2)

Software Failure Risk Guidance

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for Talisma Customer Engagement Platform

Top Failure Risks for Talisma Customer Engagement Platform

Talisma Feeds

Talisma partners Faria Education Group to bolster K-12 education in India

Talisma partners with Faria Education Group to enhance K-12 education in India using advanced technology.

16/09/2024 - source

Building a Community Around Your Brand: Utilizing a Digital Customer Engagement Platform

In today's hypercompetitive marketplace, building a strong community around a brand is not a choice; rather, it is an essential ingredient in the quest for long-term success. Probably one of the most powerful ways to do this is through a digital customer engagement platform. The customer experience platform creates not just customer loyalty but [...]

The post Building a Community Around Your Brand: Utilizing a Digital Customer Engagement Platform appeared first on Talisma.

26/06/2024 - source

Boost Marketing ROI with Data-Driven Insights from a Lead Management System

Making informed decisions is vital for the success of any business operating in today's competitive market. One effective strategy to do this is by investing in an online lead management system. The powerful software provides adequate insights that can transform your Marketing Return on Investment (ROI). Let's now look directly into how the Lead [...]

The post Boost Marketing ROI with Data-Driven Insights from a Lead Management System appeared first on Talisma.

12/06/2024 - source

Talisma Profile

Company Name

Talisma

Company Website

https://www.talisma.com/

Year Founded

1999

HQ Location

5201 Congress Ave. Boca Raton FL 33487

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

M&A