Tars Live chat Overview

Tars No-Code Agent Builder enables businesses to create AI Agents without coding, transforming customer engagement and workflow automation. This tool is trusted by over 800 global brands for its ability to connect seamlessly with existing data tools, ensuring privacy and security. Users can quickly turn ideas into AI solutions, leveraging customizable pre-built templates. The platform's real-world impact is evident in measurable results, backed by customer stories. Businesses benefit from streamlined operations and enhanced customer interactions, all while maintaining control over their data.

Use Cases

Customers recommend Workflow Management, Engaging And Following Up, Conversion Management, as the business use cases that they have been most satisfied with while using Tars Live chat.

Other use cases:

  • Capturing Leads
  • Generation Of New Leads
  • Lead Qualification
  • Advertisement
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Business Priorities

Reduce Bounce is the most popular business priority that customers and associates have achieved using Tars Live chat.

Other priorities:

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Tars Live chat Use-Cases and Business Priorities: Customer Satisfaction Data

Tars Live chat works with different mediums / channels such as Mobile.

Tars Live chat's features include Landing Page. and Tars Live chat support capabilities include AI Powered, 24/7 Support, Email Support, etc. also Tars Live chat analytics capabilities include Custom Reports, and Analytics.

Tars transforms complex processes into intuitive conversations with Conversational AI. Frustrating IVR loops and workflows are simplified into engaging dialogues.

Comprehensive Insights on Tars Live chat Use Cases

How does Tars Live chat facilitate Workflow Management?

Case Studies

Education

CASE STUDY Think-e

Tars Education Chatbots helped Think-e automate lead and customer communication across three websites. Think-e needed a multilingual solution for Spanish and Portuguese speakers. The chatbots provide...d real-time engagement and support, replacing outdated web forms. This improved the customer journey and made support available 24/7. Think-e now delivers better student experiences with less manual effort.

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Financial Services

CASE STUDY VM Group Limited

Tars Conversational AI helped VM Group Limited cut support requests by 45%. The AI agent handled repetitive questions and linked to the company’s knowledge base. This let human agents focus on comple...x issues. Tars also added money transfer and mortgage calculator features to the chat interface. Members could access banking services easily through web chat and WhatsApp. User satisfaction and support team efficiency improved.

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Hospitality

CASE STUDY The Tasting Class

Tars WhatsApp Engagement Suite helped The Tasting Class boost lead conversion. The Tasting Class struggled to convert Facebook leads for their wine certification courses. Email campaigns had low open... and response rates. Using WhatsApp chatbots, they retargeted 207 cold leads over one weekend. The campaign achieved a 90%+ open rate and 18%+ response rate. This led to 15 inquiries and 2 immediate conversions, generating 3360 AED from a 20 AED spend.

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Government Administration

CASE STUDY Workforce Solutions of Central Texas

Tars AI Agent helped Workforce Solutions of Central Texas automate all L1 citizen support. Before Tars, citizens had to email or visit offices for help. The chatbot now answers all simple questions o...nline. This improved citizen satisfaction and freed staff from repetitive tasks. The solution handled 100% of L1 support conversations during a critical time.

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Telecommunications

CASE STUDY Vodafone Qatar

Tars lead generation chatbots helped Vodafone Qatar automate over 432,000 conversations from nearly 896,000 chatbot visits. Vodafone Qatar faced challenges with live chat and web forms for lead gener...ation, which were either costly or ineffective. By deploying four chatbots on different landing pages, they improved lead capture and streamlined data collection. The solution integrated with their CRM, enabling quick follow-up by call center staff. This led to a 48.21% response rate, far surpassing previous customer communication channels.

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CASE STUDY Vivant

Tars Chatbots helped Vivant answer women's health questions on their Nyra app. Vivant faced high volumes of personal health queries and could not provide 24x7 live doctor support. They used Tars NLP ...chatbots to automate responses and let users ask questions in their own words. The chatbots resolved queries with 82% accuracy. Customer satisfaction rose to 75%. 35% of users typed their own questions instead of using preset options.

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Tars Live chat Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.17/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.17/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Tars Live chat

Top Failure Risks for Tars Live chat

Tars Technologies Profile

Company Name

Tars Technologies

Company Website

https://hellotars.com/

HQ Location

2035 Sunset Lake Rd, Suite B-2, Newark, Delaware 19702, US

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE