Temenos Infinity Overview

Temenos Digital accelerates financial institutions' transformation with customer-centric experiences. Temenos Infinity powers these initiatives, enhancing digital banking capabilities.

Use Cases

Customers recommend Engagement Management, Onboarding, Products & Pricelist Management, as the business use cases that they have been most satisfied with while using Temenos Infinity.

Other use cases:

  • Collaboration
  • Cross Selling
  • Generation Of New Leads
  • Lead Qualification: Technographic
  • Product Marketing
  • Upselling
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Temenos Infinity.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Launch New Products
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Temenos Infinity Use-Cases and Business Priorities: Customer Satisfaction Data

Temenos Infinity works with different mediums / channels such as Omnichannel. Offline. and On Premises.

Temenos Infinity's features include Personalization. and Temenos Infinity support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Temenos Infinity analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It solves the problems of acquiring, servicing, retaining and cross-selling customers for banks looking to thrive in an era of open banking...." Peer review from Temenos Group

Popular Business Setting

for Temenos Infinity

Top Industries

  • Financial Services
  • Banking

Popular in

  • Enterprise
  • Mid Market

Temenos Infinity is popular in Financial Services, and Banking, and is widely used by Enterprise, and Mid Market,

Comprehensive Insights on Temenos Infinity Use Cases

What makes Temenos Infinity ideal for Engagement Management?

What Are the key features of Temenos Infinity for Onboarding?

How efficiently Does Temenos Infinity manage your Collaboration?

22+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Temenos Infinity solved their business needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Banking

CASE STUDY President’s Choice Financial (PC Financial)

Temenos SaaS helped President’s Choice Financial (PC Financial) improve operations and launch new products. PC Financial used Temenos core banking on SaaS to quickly bring its first interest-bearing ...product to market. The deployment took just 6 months. Customers now save on banking fees and earn points with the PC Optimum loyalty program. The solution supports PC Financial’s goal to offer simple, valuable banking for Canadians.

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Financial Services

CASE STUDY Ualá

Ualá used Temenos to upgrade its 10-year-old core banking platform. The company moved from on-premises to AWS cloud to support growth and innovation. Ualá wanted to offer its own banking services aft...er securing a full banking license. The new platform brings operational efficiencies through automation. Ualá aims to improve financial inclusion in Latin America with modern digital banking.

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Banking

CASE STUDY LOLC (Cambodia) Plc

Temenos Financial Inclusion helped LOLC (Cambodia) Plc modernize its banking operations. Before 2017, LOLC struggled with manual processes and outdated systems. In 2017, they deployed Temenos to digi...tize and expand financial inclusion. By 2024, LOLC saw 57% customer growth and a 308% increase in their general loan portfolio. They nearly halved their cost to GLP ratio to 4.31%. The new system improved efficiency, reduced manual work, and enhanced reporting.

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Banking

CASE STUDY MidWestOne Bank

Temenos Digital Onboarding helped MidWestOne Bank double digital account openings. Mobile now drives two-thirds of new accounts. Online accounts make up 8% of the portfolio, up from 5.75% before Teme...nos. 90% of applications are decided automatically. Automation saves over 60 hours of manual work. The application-to-decision time dropped from 15 minutes to 2 minutes. Funding a new account now takes just 4.5 minutes, down from 2-3 days.

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Banking

CASE STUDY Idaho Central Credit Union (ICCU)

Temenos helped Idaho Central Credit Union automate its loan application process. ICCU increased automation in loan applications by 5% and immediately cleared 20,000 applications. Now, 70% of all loan... applications are fully automated, up by 20%. Loan application and funding times dropped by half, to 12-18 minutes. HELOC application periods fell from one month to 18 days. ICCU grew its customer base by 10-15% and improved customer satisfaction by 5-10%.

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Banking

CASE STUDY Texans Credit Union

Temenos helped Texans Credit Union speed up loan applications from 7 minutes to 2.5 minutes. Loan volume grew by 35% in three months. Loan productivity increased by 17%. Texans Credit Union launched ...new loan products and improved cross-selling. Their NPS score rose from 76 to 82. APIs and SDKs from Temenos enabled faster development and better customer experience.

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lightning

Peers used Temenos Infinity for engagement management and onboarding

Temenos Infinity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (13)
Custom Reports

4.75/5 ★

Read Reviews (29)
Analytics

4.73/5 ★

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5 ★

Read Reviews (13)
Custom Reports

4.75/5 ★

Read Reviews (29)
Analytics

4.73/5 ★

Read Reviews (31)

Software Failure Risk Guidance

?

for Temenos Infinity

Overall Risk Meter

Low Medium High

Top Failure Risks for Temenos Infinity

Temenos AG News

Customer

BNI Madagascar launches custom Temenos platform with Orion - The Paypers

BNI Madagascar has launched a customized version of the Temenos digital banking platform, developed in partnership with Orion Innovation. This deployment aims to enhance the bank's digital experience with a locally tailored mobile application, aligning with strategic goals and improving user interaction. The rollout highlights Temenos' adaptability in digital transformation across African markets.

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Customer

Orion Innovation Successfully Implements Temenos' Digital Banking Platform for BNI - PR Newswire

Orion Innovation, a certified partner of Temenos, has successfully implemented a customized digital banking platform for BNI Madagascar. This project supports BNI's digital transformation, offering a user-centric mobile app with unique UX/UI design. The implementation enhances customer engagement and operational efficiency. BNI Madagascar reports high user adoption and positive feedback, highlighting the mobile app's design and usability.

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Awards

Temenos named best-selling core banking provider for 20th consecutive year by IBS Intelligence

Temenos has been recognized by IBS Intelligence as the best-selling core banking provider for the twentieth year in a row. This award highlights Temenos sustained leadership in core banking software, reflecting strong global adoption and consistent performance across digital banking transformation projects.

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Customer

Malaysia's KAF Digital Bank launches on Temenos SaaS platform - IBS Intelligence

KAF Digital Bank in Malaysia has launched its operations using the Temenos SaaS platform. This deployment enables KAF Digital Bank to leverage cloud-native core banking technology, supporting digital banking services and scalable growth in the Malaysian financial sector.

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Temenos AG Profile

Company Name

Temenos AG

Company Website

https://www.temenos.com/

HQ Location

5th Floor, 71 Fenchurch Street, London, EC3M 4TD, GB

Employees

5001-10000

Social

Facebook Linkedin Twitter

Financials

IPO