Teradata Real-Time Interaction Manager Overview

Teradata Real-Time Interaction Manager leverages real-time customer interactions and predictive modeling for personalized experiences. Offline data is combined with real-time insights for contextual engagement.

Here's the scoop on Teradata Real-Time Interaction Manager! We've gathered over 51 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Teradata Real-Time Interaction Manager is right for your needs? Our Cuspera AI engine can evaluate how Teradata Real-Time Interaction Manager fits your specific business needs, industry, and context. Get your personalized assessment report today.

Teradata Real-Time Interaction Manager supports business activities such as:

  • Engagement Management
  • Communication Management

As a solution, Teradata Real-Time Interaction Manager's capabilities include Personalization.

Teradata Real-Time Interaction Manager Financial Services Vertical is its biggest customer base.

Reviews

"...Real-Time Interaction Management...." Peer review

Teradata Real-Time Interaction Manager Reviews

11 buyers and buying teams have used Cuspera to assess how well Teradata Real-Time Interaction Manager solved their business needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Teradata Real-Time Interaction Manager.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management

4.62/5 ★

Read Reviews (9)

"...Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time...."
engaging and following up

3.64/5 ★

Read Reviews (1)

"Teradata helped Banco Bradesco speed up data analytics and digital transformation. The bank used Teradata to centralize data and run advanced analytics with R and Python. This made customer offers more personal and relevant. Over 8,000 client clusters were created for targeted sales. Sales increased by 2 to 3 times in some cases after using customer segmentation and analytics."
Communication Management

4.33/5 ★

Read Reviews (6)

"...Real-Time Interaction Management...."
sending & publishing communications

3.22/5 ★

Read Reviews (1)

"Teradata Vantage helps ABANCA create a single version of data truth across its global banking operations. ABANCA uses this analytics platform to manage data from mergers, acquisitions, and divestitures. The solution enables decentralized access for different user roles, improving self-service banking analytics. ABANCA's customer satisfaction Net Promoter Score (NPS) increased by 300%. The platform supports rapid operational readiness and better customer experience."
PEER EXPERIENCES
Engagement Management

4.62/5 ★

Read Reviews (9)

"...Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time...." Peer review
engaging and following up

4.62/5 ★

Read Reviews (1)

Communication Management

4.33/5 ★

Read Reviews (6)

"...Real-Time Interaction Management...." Peer review
sending & publishing communications

4.33/5 ★

Read Reviews (1)

Customer Stories

American Airlines - Transportation/trucking/railroad

Teradata VantageCloud on Microsoft Azure helps American Airlines manage data and analytics for business-critical operations. The airline uses the platform to make faster decisions, reducing analysis ...time from up to 30 days to just 12-24 hours. During the pandemic, American Airlines used data to identify and staff new popular destinations. By 2025, the airline aims to save 50 million gallons of jet fuel, cutting costs and reducing its carbon footprint. This benefits the environment, customers, and the business.

Read more →

New York Football Giants - Media And Entertainment

Teradata VantageCloud Lake helps the New York Football Giants use data to improve fan engagement. The team uses ClearScape Analytics for cluster modeling and segmentation. They identify different typ...es of fans and target them with personalized messages. The solution helps the Giants understand ticket buying and merchandise behaviors. This leads to better marketing and a stronger fan experience.

Read more →

Sicredi - Financial Services

ClearScape Analytics helped Sicredi process AI and machine learning models 25 times faster than before. Sicredi used to rely on Databricks, which took over two hours for income classification modelin...g. With Teradata VantageCloud on AWS, Sicredi unified and secured its data, reducing costs and improving speed. The new solution led to $650,000 in potential annual cost savings, a 29% increase in limits consumption, and a 32% increase in clients with income prediction.

Read more →

The Lottery Corporation - Entertainment

Teradata VantageCloud and ClearScape Analytics help The Lottery Corporation use AI to deliver personalised lottery experiences. The company uses customer data to create targeted offers and improve ma...rketing efficiency. AI models also support early intervention to reduce gambling harm. ModelOps enables fast model updates and strong governance. These tools increase customer engagement and support safer play.

Read more →

The Very Group - Retail

Teradata VantageCloud and AWS generative AI tools helped The Very Group speed up product copywriting. The company used to take 30 minutes to write a product description. Now, it takes just three minu...tes. This 10x improvement lets copywriters focus on higher-value work. Better product descriptions also reduce returns and boost customer satisfaction. The solution supports over 120,000 product listings and 2,000 brands.

Read more →

Based on peer insights

Cuspera recommends Teradata Real-Time Interaction Manager for

Use Cases Engagement Management , Communication Management
Features Personalization
Industries Financial Services, Retail, Media Production

Popular Business Setting

for Teradata Real-Time Interaction Manager

Top Industries

  • Financial Services
  • Retail
  • Media Production

Popular in

Peer and Expert Opinion on Features

for Teradata Real-Time Interaction Manager

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.04/5 ★

Read Reviews (17)
FEATURES RATINGS AND REVIEWS
Personalization

4.04/5 ★

Read Reviews (17)

IT and Other Capabilities

for Teradata Real-Time Interaction Manager

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.31/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.66/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.66/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (4)
Custom Reports

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (4)
Custom Reports

3.31/5 ★

Read Reviews (3)
Analytics

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Teradata Real-Time Interaction Manager

Top Failure Risks for Teradata Real-Time Interaction Manager

Vendor Profile Details

Company Name

Teradata

Company Website

https://www.teradata.com/

HQ Location

17095 Via Del Campo San Diego, CA 92127 US

Employees

10001+

Social

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Financials

IPO