Teradata Real-Time Interaction Manager Overview
Teradata Real-Time Interaction Manager leverages real-time customer interactions and predictive modeling for personalized experiences. Offline data is combined with real-time insights for contextual engagement.
This is a summary of the comprehensive capabilities and benefits of Teradata Real-Time Interaction Manager based on over 51 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if Teradata Real-Time Interaction Manager is right for your needs? Our Cuspera AI engine can evaluate how Teradata Real-Time Interaction Manager fits your specific business needs, industry, and context. Get your personalized assessment report today.
Teradata Real-Time Interaction Manager supports business activities such as:
- Engagement Management
- Communication Management
As a solution, Teradata Real-Time Interaction Manager's capabilities include Personalization.
Teradata Real-Time Interaction Manager Financial Services Vertical is its biggest customer base.
Reviews
"...Real-Time Interaction Management...." Peer review
Teradata Real-Time Interaction Manager Reviews
11 buyers and buying teams have used Cuspera to assess how well Teradata Real-Time Interaction Manager solved their business needs. Cuspera uses 51 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Use Cases
Peers recommend Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Teradata Real-Time Interaction Manager.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.62/5 ★ |
"...Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time...." Peer review |
| engaging and following up |
3.64/5 ★ |
"Teradata Unified Data Architecture helps Saudi Telecom Company (STC) speed up digital transformation. STC uses data to understand customer needs and manage the customer lifecycle. This approach lets STC automate more features and send relevant offers to each customer. STC improves customer satisfaction and reduces churn. The company also increases revenue with these changes." https://www.teradata.com/resources/case-studies/saudi-telecom-company-calls-on-digitalization-to-deliver-better-customer-experiences |
| Communication Management |
4.33/5 ★ |
"...Real-Time Interaction Management...." Peer review |
| sending & publishing communications |
3.22/5 ★ |
"Teradata VantageCloud and AWS generative AI tools helped The Very Group speed up product copywriting. The company used to take 30 minutes to write a product description. Now, it takes just three minutes. This 10x improvement lets copywriters focus on higher-value work. Better product descriptions also reduce returns and boost customer satisfaction. The solution supports over 120,000 product listings and 2,000 brands." https://www.teradata.com/customers/the-very-group-gen-ai |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.62/5 ★ |
"...Analyzes all customer interactions to ensure the best offer for each individual customer is delivered in real time...." Peer review |
|
| engaging and following up |
4.62/5 ★ |
| Communication Management |
4.33/5 ★ |
"...Real-Time Interaction Management...." Peer review |
|
| sending & publishing communications |
4.33/5 ★ |
Popular Business Setting
for Teradata Real-Time Interaction Manager
Top Industries
- Financial Services
- Retail
- Media Production
Popular in
Peer and Expert Opinion on Features
for Teradata Real-Time Interaction Manager
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (17) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (17) |
IT and Other Capabilities
for Teradata Real-Time Interaction Manager
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Custom Reports | Read Reviews (3) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Teradata Real-Time Interaction Manager
Top Failure Risks for Teradata Real-Time Interaction Manager
Vendor Profile Details
Company Name
Teradata
Company Website
https://www.teradata.com/HQ Location
17095 Via Del Campo San Diego, CA 92127 US
Employees
10001+
Social
Financials
IPO
Get a personalised risk report for Teradata Real-Time Interaction Manager
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Teradata Real-Time Interaction Manager may get in touch with you regarding your request.
Request Custom Quote
Teradata will get in touch with you regarding your request.