ToolBook Overview

This is a summary of the comprehensive capabilities and benefits of ToolBook based on over 24 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if ToolBook is right for your needs? Our Cuspera AI engine can evaluate how ToolBook fits your specific business needs, industry, and context. Get your personalized assessment report today.

ToolBook supports business activities such as:

  • Contract Management
  • Engaging And Following Up
  • Knowledge Management

It can help manage these activities if you use Support Groups for these needs.

ToolBook Reviews

11 buyers and buying teams have used Cuspera to assess how well ToolBook solved their business needs. Cuspera uses 24 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Use Cases

Peers recommend Contract Management , Engaging And Following Up , Knowledge Management , as the business use cases that they have been most satisfied while using ToolBook.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Contract Management with Support Groups

3.92/5 ★

Read Reviews (4)

"...Customers who have purchased a ToolBook Technical Support contract can contact Technical Support for assistance...." SumTotal ToolBook support for Rapid Learning, Interactive eLearning Content Tools.
Engaging And Following Up

3.28/5 ★

Read Reviews (1)

"...Engage your learners with voice narration feature...." SumTotal ToolBook support for Rapid Learning, Interactive eLearning Content Tools.
Knowledge Management

3.16/5 ★

Read Reviews (1)

"...For technical information about ToolBook, browse or search our library of technical information: Find answer to the most frequently asked questions regarding ToolBook and search our Knowledge Base to find information on various technical support topics...." SumTotal ToolBook support for Rapid Learning, Interactive eLearning Content Tools.
PEER EXPERIENCES
Contract Management with Support Groups

3.92/5 ★

Read Reviews (4)

"...Customers who have purchased a ToolBook Technical Support contract can contact Technical Support for assistance...." SumTotal ToolBook support for Rapid Learning, Interactive eLearning Content Tools.
Engaging And Following Up

3.28/5 ★

Read Reviews (1)

"...Engage your learners with voice narration feature...." SumTotal ToolBook support for Rapid Learning, Interactive eLearning Content Tools.
Knowledge Management

3.16/5 ★

Read Reviews (1)

"...For technical information about ToolBook, browse or search our library of technical information: Find answer to the most frequently asked questions regarding ToolBook and search our Knowledge Base to find information on various technical support topics...." SumTotal ToolBook support for Rapid Learning, Interactive eLearning Content Tools.

Case Studies

COMPANY CASE STUDIES
ToolBook case study
Case Study PSAV

Improved Employee Training And Development Efficiency, Resulting In A 50% Reduction In Training Time And A 40% Increase In Employee Engagement.

Read More
ToolBook case study
Case Study Cox Communications

Improved Employee Engagement And Performance With A 100% Increase In Training Completion Rates.

Read More
ToolBook case study
Case Study Wipro

Reduced Training Time By 50% And Increased Employee Engagement By 30%

Read More

Based on peer insights

Cuspera recommends ToolBook for

Use Cases Contract Management , Engaging And Following Up , Knowledge Management
Medium Support Groups

IT and Other Capabilities

for ToolBook

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.16/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.16/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.99/5 ★

Read Reviews (10)
Email Support

3.43/5 ★

Read Reviews (2)
Chat Support

3.43/5 ★

Read Reviews (2)
Phone Support

3.43/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.99/5 ★

Read Reviews (10)
Email Support

3.43/5 ★

Read Reviews (2)
Chat Support

3.43/5 ★

Read Reviews (2)
Phone Support

3.43/5 ★

Read Reviews (2)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.93/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

2.93/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for ToolBook

Top Failure Risks for ToolBook

Vendor Profile Details

Company Name

SumTotal Systems

HQ Location

Gainesville, FL

Employees

1001-5000

Social

Financials

PRIVATE