Tray.ai Overview

Tray's low-code platform empowers businesses to build, deploy, and scale AI agents across various departments. Its key feature, the Merlin Agent Builder, allows users to create AI-driven solutions that integrate seamlessly into IT service management processes. Tray emphasizes a composable AI integration approach, enabling tailored solutions that align with specific business needs. The platform promises rapid deployment and scalability, ensuring enterprises can quickly adapt to evolving AI landscapes. With a focus on safety and flexibility, Tray positions itself as a foundational tool for businesses seeking to enhance their operations through AI.

Use Cases

Customers recommend Workflow Management, Engagement Management, Onboarding, as the business use cases that they have been most satisfied with while using Tray.ai.

Other use cases:

  • Customer Feedback Management
  • Helpdesk Management
  • Generation Of New Leads
  • Lead Qualification
  • Conversion Management
  • Advertisement
  • Relationship Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Tray.ai.

Other priorities:

  • Grow Market Share
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Tray.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Tray.ai works with different mediums / channels such as E-Mail. and Promotions.

Tray.ai's features include Personalization, Micro Customer Segmenting, and Alerts: Popups & Notifications. and Tray.ai support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Tray.ai analytics capabilities include Custom Reports, and Analytics.

Tray.io enables custom automations through a low-code workflow editor and AI tools. Tray Build simplifies automation visually.

Tray.ai Customer wins, Customer success stories, Case studies

How efficiently Does Tray.ai manage your Workflow Management?

How can Tray.ai optimize your Engagement Management Workflow?

How does Tray.ai address your Onboarding Challenges?

How can Tray.ai optimize your Customer Feedback Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Tray.ai solved their business needs. Cuspera uses 339 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

lightning

Peers used Tray.ai for workflow management and engagement management

Tray.ai Features

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FEATURE RATINGS AND REVIEWS
Custom Reports

3.96/5

Read Reviews (20)
Analytics

3.94/5

Read Reviews (14)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.96/5

Read Reviews (20)
Analytics

3.94/5

Read Reviews (14)

Software Failure Risk Guidance

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for Tray.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Tray.ai

Tray.ai, Inc Profile

Company Name

Tray.ai, Inc

Company Website

https://tray.ai/

HQ Location

San Francisco, California

Employees

51-100

Social

Financials

SERIES B