Trillian Overview
Trillian is a decentralized and federated instant messaging platform for private and group communication. It enables file sharing and activity monitoring within a company.
Use Cases
Customers recommend Collaboration, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Trillian.
Business Priorities
Improve Internal Communications and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Trillian.
Trillian Use-Cases and Business Priorities: Customer Satisfaction Data
Trillian works with different mediums / channels such as Chat. Social Media. Phone Calls etc.
Trillian's features include Alerts: Popups & Notifications, Personalization, and Capture Screen. and Trillian support capabilities include Phone Support, Chat Support, Email Support, etc. also Trillian analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Also we do a lot of group collaborations and Trillian makes that simple...." Peer review by Raymond D, General Manager, Construction
Popular Business Setting
for Trillian
Top Industries
- Computer Software
- Information Technology and Services
- Accounting
Popular in
- Mid Market
- Small Business
- Enterprise
Trillian is popular in Computer Software, Information Technology And Services, and Accounting and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Trillian Use Cases
How does Trillian address your Collaboration Challenges?
How efficiently Does Trillian manage your Communication Management?
How can Trillian optimize your Helpdesk Management Workflow?
How does Trillian facilitate Advertisement?
How can Trillian optimize your Engagement Management Workflow?
11+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Trillian solved their business needs. Cuspera uses 320 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Peers used Trillian for collaboration and communication management
Trillian Competitors
Trillian Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (2) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (2) |
Software Failure Risk Guidance
?for Trillian
Overall Risk Meter
Top Failure Risks for Trillian
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