trustMinder Overview
This is a summary of the comprehensive capabilities and benefits of trustMinder based on over 53 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Do you need to check if trustMinder is right for your needs? Our Cuspera AI engine can evaluate how trustMinder fits your specific business needs, industry, and context. Get your personalized assessment report today.
trustMinder supports business activities such as:
- Customer Feedback Management
- Engaging And Following Up
- Campaign Analytics
trustMinder can help you with many business goals, such as Enhance Customer Relationships.
trustMinder Reviews
11 buyers and buying teams have used Cuspera to assess how well trustMinder solved their business needs. Cuspera uses 53 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships is the most popular business priority peers achieved using trustMinder.
Use Cases
Peers recommend Customer Feedback Management , Engaging And Following Up , Campaign Analytics , as the business use cases that they have been most satisfied while using trustMinder.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.30/5 ★ |
"...View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time. ..." Customer Experience and Research |
| measuring customer satisfaction |
3.69/5 ★ |
"...View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time. ..." Customer Experience and Research |
| measuring net promoter score |
3.68/5 ★ |
"...View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time. ..." Customer Experience and Research |
| Engaging And Following Up |
3.68/5 ★ |
"...trustMinder - The power to engage, understand and relate to your customers in real-time...." Customer Experience and Research |
| Campaign Analytics |
3.68/5 ★ |
"...View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time. ..." Customer Experience and Research |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.30/5 ★ |
"...View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time. ..." Customer Experience and Research |
|
| measuring customer satisfaction |
4.30/5 ★ |
| measuring net promoter score |
4.30/5 ★ |
| Engaging And Following Up |
3.68/5 ★ |
"...trustMinder - The power to engage, understand and relate to your customers in real-time...." Customer Experience and Research |
|
| Campaign Analytics |
3.68/5 ★ |
"...View CX metrics such as NPS, CSAT etc. with campaign analytics and text analytics, including sentiment analysis, tracked over time. ..." Customer Experience and Research |
|
IT and Other Capabilities
for trustMinder
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (3) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (2) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (10) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (14) |
| Custom Reports | Read Reviews (10) |
Software Failure Risk Guidance
?for trustMinder
Top Failure Risks for trustMinder
Vendor Profile Details
Company Name
Fexco
Company Website
https://fexco.com/HQ Location
Killorglin, Kerry V93 WN9T, IE
Employees
5001-10000
Social
Financials
PRIVATE
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