UKG Pro Overview

UKG offers a suite of HR, payroll, and workforce management solutions designed to enhance the employee experience and streamline organizational operations. With a focus on people-centric processes, UKG's tools are utilized by HR teams to manage payroll efficiently and optimize workforce management. The platform is recognized for its leadership in enterprise HCM technology, as evidenced by its top ranking in industry awards. A notable feature is its AI-driven insights, which help organizations assess and improve their AI maturity, providing a forward-looking approach to human capital management. UKG's solutions cater to businesses of all sizes, ensuring that even small enterprises can access critical HR and payroll information to support their workforce needs.

Use Cases

Customers recommend Onboarding, Customer Case Management, Contract Management, as the business use cases that they have been most satisfied with while using UKG Pro.

Other use cases:

  • Engaging And Following Up
  • Workflow Management
  • Social Media Analytics
  • Helpdesk Management
  • Digital Signature
  • Communication Management
  • Competitive Intelligence
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UKG Pro.

Other priorities:

  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
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UKG Pro Use-Cases and Business Priorities: Customer Satisfaction Data

UKG Pro's features include Dashboard, Personalization, and Feedback Surveys. and UKG Pro support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also UKG Pro analytics capabilities include Analytics, and Custom Reports.

Reviews

"...PeopleDoc cloud solutions include case management, process automation and employee file management...." Peer review from PeopleDoc

UKG Pro HCM Suite combines HR, payroll, and workforce management. It anticipates employee needs beyond work for every journey.

Popular Business Setting

for UKG Pro

Top Industries

  • Construction

Popular in

  • Large Enterprise
  • Enterprise

UKG Pro is popular in Construction, and is widely used by Large Enterprise, and Enterprise,

Comprehensive Insights on UKG Pro Use Cases

How does UKG Pro facilitate Onboarding?

How can UKG Pro optimize your Customer Case Management Workflow?

How does UKG Pro address your Contract Management Challenges?

What solutions does UKG Pro provide for Engaging And Following Up?

What benefits does UKG Pro offer for Workflow Management?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their business needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Restaurants

CASE STUDY Lettuce Entertain You Restaurants

UKG Pro helps Lettuce Entertain You Restaurants improve workplace culture for frontline staff. The restaurant group uses UKG Talk for open communication about shifts and schedules. Advanced schedulin...g tools support fair and equitable work hours and reduce compliance risk. Associates get real-time access to schedules, benefits, and pay information. UKG Pro is a key part of their technology for building a great place to work.

Retail

CASE STUDY Belle Tire

UKG Pro helped Belle Tire automate HR and administrative tasks. This let managers spend more time with employees and customers. UKG gave Belle Tire the tools to manage fast growth. HR teams used the ...extra time to teach staff about benefits and programs. Managers got real-time data on productivity and performance. Belle Tire improved its workplace culture and efficiency with UKG.

Hospital & Health Care

CASE STUDY Eventide Senior Living Communities

UKG helped Eventide Senior Living Communities improve employee engagement and retention. The organization used UKG to streamline time management, payroll, PBJ reporting, and recruiting. Staff now spe...nd less time on administrative tasks and more time with patients and employees. UKG tools give timely visibility into hours per patient day and overtime. Mobile features, pulse surveys, and financial wellness tools support staff retention. Eventide cut PBJ reporting time by 99% with UKG.

Consumer Goods

CASE STUDY John B. Sanfilippo & Son

John B. Sanfilippo & Son improved employee experience and decision-making by using UKG Pro, enhancing workforce management and human capital management outcomes significantly.

Frequently Asked Questions(FAQ)

for UKG Pro

What is UKG Pro used for?

UKG Pro is mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Onboarding, Customer Case Management and Contract Management .

What are the top features of UKG Pro?

Dashboard, Personalization and Feedback surveys are some of the top features of UKG Pro.
lightning

Peers used UKG Pro for onboarding and customer case management

UKG Pro Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (7)
Analytics

4.36/5 ★

Read Reviews (39)
Custom Reports

4.33/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (7)
Analytics

4.36/5 ★

Read Reviews (39)
Custom Reports

4.33/5 ★

Read Reviews (80)

Software Failure Risk Guidance

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for UKG Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for UKG Pro

UKG Inc News

Partnership

UKG Named Official HR, Payroll, and Workforce Management Technology Partner of the LPGA - Yahoo Finance

UKG has been named the official HR, payroll, and workforce management technology partner of the LPGA. This multi-year partnership involves the implementation of the UKG Ready suite to enhance operational efficiency and provide real-time data insights for the LPGA's global staff. The collaboration aims to support the LPGA's mission of empowering women in sports and improving employee experiences.

Customer

Dallas YMCA Unleashes Workforce Efficiency, Saves 600+ Hours a Year with AI-First UKG Suite

YMCA of Metropolitan Dallas automated hiring, onboarding, and benefits enrollment using the UKG Ready suite, saving over 600 hours annually. Real-time analytics from UKG enabled strategic budgeting, a $5 minimum wage increase, and faster payroll cycles. UKG Wallet provided employees with on-demand access to earned wages and financial wellness tools, supporting flexible work schedules and improving workforce management.

Customer

Dallas YMCA Unleashes Workforce Efficiency, Saves 600+ Hours a Year with AI-First UKG Suite - Business Wire

YMCA of Metropolitan Dallas deployed the AI-powered UKG Ready HR and payroll suite, saving over 600 hours annually in workforce management. The solution streamlined hiring, onboarding, scheduling, and payroll for a staff of 2,400, scaling to 3,000 in summer. The UKG Ready mobile app enabled employees to manage time, pay, and benefits, improving operational efficiency and employee experience.

Company

UKG announced the opening of its centre in Pune

UKG, a leading provider of HR and workforce management solutions, has opened a new centre in Pune, India. This expansion strengthens UKGs presence in India, supporting global innovation and product development for its SaaS offerings. The Pune centre will focus on advancing cloud-based HR technology and enhancing customer support for enterprise clients worldwide.[1]

UKG Inc Profile

Company Name

UKG Inc

Company Website

https://www.ukg.com/

HQ Location

Social