UKG Pro Overview

UKG Pro HCM Suite combines HR, payroll, and workforce management. It anticipates employee needs beyond work for every journey.

Use Cases

Customers recommend Onboarding, Customer Case Management, Contract Management, as the business use cases that they have been most satisfied with while using UKG Pro.

Other use cases:

  • Engaging And Following Up
  • Workflow Management
  • Social Media Analytics
  • Helpdesk Management
  • Digital Signature
  • Communication Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using UKG Pro.

Other priorities:

  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
See all business priorities See less business priorities

UKG Pro Use-Cases and Business Priorities: Customer Satisfaction Data

UKG Pro's features include Dashboard, Personalization, and Feedback Surveys. and UKG Pro support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also UKG Pro analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We have been using PeopleDoc Onboarding for a year now and our employee experience has changed dramatically. . . ...." Peer review by Jonathan S.

Popular Business Setting

for UKG Pro

Top Industries

  • Construction

Popular in

  • Large Enterprise
  • Enterprise

UKG Pro is popular in Construction, and is widely used by Large Enterprise, and Enterprise,

Comprehensive Insights on UKG Pro Use Cases

What benefits does UKG Pro offer for Onboarding?

How efficiently Does UKG Pro manage your Customer Case Management?

What solutions does UKG Pro provide for Contract Management?

How can UKG Pro enhance your Engaging And Following Up process?

How does UKG Pro address your Workflow Management Challenges?

18+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well UKG Pro solved their business needs. Cuspera uses 513 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
UKG Pro case study

John B. Sanfilippo & Son
Consumer Goods
Consumer Goods
CASE STUDY John B. Sanfilippo & Son

John B. Sanfilippo & Son improved employee experience and decision-making by using UKG Pro, enhancing workforce management and human capital management outcomes significantly.

Read More

Frequently Asked Questions(FAQ)

for UKG Pro

What is UKG Pro used for?

UKG Pro is mainly used by its customers to Scale Best Practices and Enhance Customer Relationships by Onboarding, Customer Case Management and Contract Management .

What are the top features of UKG Pro?

Dashboard, Personalization and Feedback surveys are some of the top features of UKG Pro.
lightning

Peers used UKG Pro for onboarding and customer case management

UKG Pro Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (7)
Analytics

4.36/5 ★

Read Reviews (39)
Custom Reports

4.33/5 ★

Read Reviews (80)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.05/5 ★

Read Reviews (7)
Analytics

4.36/5 ★

Read Reviews (39)
Custom Reports

4.33/5 ★

Read Reviews (80)

Software Failure Risk Guidance

?

for UKG Pro

Overall Risk Meter

Low Medium High

Top Failure Risks for UKG Pro

UKG Inc News

UKG Named Leader in HCM for 14th Consecutive Year | Business Wire

UKG has been recognized as a leader in the Nucleus Research HCM Technology Value Matrix for the 14th consecutive year, highlighting its AI-powered UKG Pro suite and multi-country payroll solution, UKG One View, for driving productivity and efficiency.

13/03/2025 - source

UKG Named Leader in HCM for 14th Consecutive Year - Yahoo Finance

UKG has been named a leader in Human Capital Management (HCM) for the 14th consecutive year.

12/03/2025 - source

UKG and Experian Integration Streamlines Critical Workforce Management Tasks - Business Wire

UKG and Experian have integrated their systems to improve workforce management tasks, making them more efficient.

09/12/2024 - source

UKG Inc Feeds

UKG Names Suresh Vittal as Chief Product Officer - Business Wire

UKG has appointed Suresh Vittal as the Chief Product Officer.

03/12/2024 - source

Arlen Shenkman to Join UKG as President, Chief Financial Officer - Business Wire

Arlen Shenkman will become the President and Chief Financial Officer of UKG, a company known for human capital management solutions.

11/11/2024 - source

Large Deals, Workforce Management Leadership Drive UKG Third-Quarter F...

UKG reported strong third-quarter fiscal 2024 results, driven by large deals and leadership in workforce management. CEO Jennifer Morgan highlighted the addition of new and existing large enterprise customers to the UKG Pro Workforce Management suite.

01/10/2024 - source

UKG Inc Profile

Company Name

UKG Inc

Company Website

https://www.ukg.com/

HQ Location

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