Uplight Overview

Uplight is the market-leading platform for customer engagement, enrollment, and load flexibility for energy providers. It optimizes energy management and enhances customer experience.

Use Cases

Customers recommend Engagement Management, Measuring Customer Satisfaction, Identify Target Customers, as the business use cases that they have been most satisfied with while using Uplight.

Other use cases:

  • Rating And Review Management
  • Measuring Net Promoter Score
  • Campaign Management
  • Helpdesk Management
  • Segmentation And Targeting
  • Forecasting
  • Competitive Intelligence
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Uplight.

Other priorities:

  • Establish Thought Leadership
  • Launch New Products
  • Increase Sales & Revenue
  • Improve Stakeholder Relations
  • Scale Best Practices
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
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Uplight Use-Cases and Business Priorities: Customer Satisfaction Data

Uplight works with different mediums / channels such as Promotions.

Uplight's features include Personalization. and Uplight support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Uplight analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The customer engagement is better...." Peer review by PSEG Long Island, Program Manager, PSEG Long Island

Comprehensive Insights on Uplight Use Cases

How does Uplight facilitate Engagement Management?

How efficiently Does Uplight manage your Measuring Customer Satisfaction?

How can Uplight optimize your Identify Target Customers Workflow?

How can Uplight enhance your Rating And Review Management process?

27+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Uplight solved their business needs. Cuspera uses 520 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Uplight

What is Uplight used for?

Uplight is mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Measuring Customer Satisfaction and Identify Target Customers .

Where is Uplight located?

Uplight is headquartered at Boulder, CO 80301, US.
lightning

Peers used Uplight for engagement management and measuring customer satisfaction

Uplight Competitors

Uplight Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.65/5

Read Reviews (72)
Analytics

4.31/5

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Custom Reports

4.65/5

Read Reviews (72)
Analytics

4.31/5

Read Reviews (36)

Software Failure Risk Guidance

?

for Uplight

Overall Risk Meter

Low Medium High

Top Failure Risks for Uplight

uplight News

Puget Sound Energy Maximizes Consumer Participation in Rates Engagement Pilot Powered by Uplight and GridX - Yahoo Finance

Puget Sound Energy uses Uplight and GridX technology to increase customer participation in a rates engagement pilot program.

11/11/2024 - source

Uplights Platform Empowers Utilities to Improve Business Customer Engagement - GlobeNewswire

Uplights platform helps utilities improve their engagement with business customers, enhancing communication and service delivery.

30/10/2024 - source

uplight Feeds

Uplight is a 2024 Fast Company Best Workplace for Innovators

Uplight acquires AutoGrid, enhancing programs, partnerships, and customer engagement, while increasing flexible capacity management.

17/09/2024 - source

Understanding SMBs: Takeaways from SECC’s Research

In the US, residential customers outnumber businesses by nearly 7:1, yet business customers contribute â…” of utility load and revenue. There is widespread acknowledgment that business customers are an extremely critical segment to engage. As our industry transforms to tackle broad energy sector decarbonization goals that include energy efficiency, load flexibility, rates adoption, and electrification,
Read More

The post Understanding SMBs: Takeaways from SECC’s Research appeared first on Uplight.

09/06/2024 - source

Safeguarding Grid Reliability as Energy Demand Skyrockets—A Conversation with Alexina Jackson of AES

Innovation can be an overused buzzword in the energy sector. But with demand rising rapidly and decarbonization mandates looming large, it’s exactly what we need to find creative answers to the challenges facing utilities and their customers. As Vice President of Strategic Development at global energy company AES, Alexina Jackson and her team are focused
Read More

The post Safeguarding Grid Reliability as Energy Demand Skyrockets—A Conversation with Alexina Jackson of AES appeared first on Uplight.

06/06/2024 - source

uplight Profile

Company Name

uplight

Company Website

https://uplight.com/

HQ Location

Boulder, CO 80301, US

Employees

201-500

Social

Financials

PRIVATE