User1st Overview
Here’s the scoop on User1st! We've gathered over 66 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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User1st supports business activities such as:
- Customer Feedback Management
- Track Learning Progress
- Onboarding
User1st can help you with many business goals, such as Enhance Customer Relationships, Scale Best Practices, and Improve Digital And Social Presence.
User1st Reviews
11 buyers and buying teams have used Cuspera to assess how well User1st solved their business needs. Cuspera uses 66 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using User1st.
Use Cases
Peers recommend Customer Feedback Management , Track Learning Progress , Onboarding , as the business use cases that they have been most satisfied while using User1st.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Feedback Management |
4.10/5 ★ |
"...Customer Feedback Feature allows users to report accessibility issues to assure the highest standard of customer care. ..." Website Accessibility Checker, Compliance Testing & Other Web Accessibility services |
| Track Learning Progress |
3.27/5 ★ |
"...This platform also tracks learning progress and provides management-level visibility and reporting. ..." Website Accessibility Checker, Compliance Testing & Other Web Accessibility services |
| Onboarding |
3.14/5 ★ |
"...User1st will perform compliance assessments, help you build internal accessibility policies, train you on best practices for your development team, and provide guidelines for you based on both legal and industry standards. ..." Website Accessibility Checker, Compliance Testing & Other Web Accessibility services |
| PEER EXPERIENCES | |
|---|---|
| Customer Feedback Management |
4.10/5 ★ |
"...Customer Feedback Feature allows users to report accessibility issues to assure the highest standard of customer care. ..." Website Accessibility Checker, Compliance Testing & Other Web Accessibility services |
|
| Track Learning Progress |
3.27/5 ★ |
"...This platform also tracks learning progress and provides management-level visibility and reporting. ..." Website Accessibility Checker, Compliance Testing & Other Web Accessibility services |
|
| Onboarding |
3.14/5 ★ |
"...User1st will perform compliance assessments, help you build internal accessibility policies, train you on best practices for your development team, and provide guidelines for you based on both legal and industry standards. ..." Website Accessibility Checker, Compliance Testing & Other Web Accessibility services |
|
IT and Other Capabilities
for User1st
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| Data Export | Read Reviews (4) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (3) |
| Chat Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| Phone Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
Software Failure Risk Guidance
?for User1st
Top Failure Risks for User1st
Vendor Profile Details
Company Name
User1st
Company Website
https://www.user1st.com/HQ Location
401 9th St NW, Washington, District of Columbia 20004, US
Employees
11-50
Social
Financials
SERIES B
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