Userbrain: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Userbrain
Brand: Userbrain
Rating: 4.44 (209 reviews)

4.44 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Userbrain - Test your website with real people

Userbrain Overview

Userbrain accelerates your product development by enabling swift user testing. Set up a test in minutes and receive feedback within hours, allowing you to quickly identify what's effective and what needs improvement. With access to a pool of over 145,000 testers, Userbrain provides an efficient way to gather insights on websites, apps, and prototypes. This tool simplifies the user testing process, making it accessible and affordable for businesses aiming to refine their digital products. Whether you're testing new features or prototypes, Userbrain delivers actionable feedback that helps enhance user experience and product functionality.

Use Cases

Customers recommend Customer Feedback Management, Collaboration, White Labeling, as the business use cases that they have been most satisfied with while using Userbrain.

Other use cases:

Engagement Management
Content Sharing
Workflow Management
Segmentation And Targeting
Sales Review & Feedback
Training & Onboarding
Advertisement

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Userbrain.

Other priorities:

Grow Market Share
Improve Internal Communications

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Userbrain Use-Cases and Business Priorities: Customer Satisfaction Data

Userbrain works with different mediums / channels such as Website. and Video.

Userbrain's features include White Label, and Templates. and Userbrain support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Userbrain analytics capabilities include Custom Reports, and Analytics.

Reviews

"Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned." - Jamie Fisher

Userbrain simplifies user testing with quick setup and rapid results. Gain insights within hours to identify product strengths and weaknesses.

Popular Business Setting

for Userbrain

Top Industries

Information Technology and Services
Marketing and Advertising
Events Services

Popular in

Mid Market
Small Business

Userbrain is popular in Information Technology And Services, Marketing And Advertising, and Events Services and is widely used by Mid Market, and Small Business,

Comprehensive Insights on Userbrain Use Cases

Why is Userbrain the best choice for Customer Feedback Management?

What benefits does Userbrain offer for Collaboration?

How can Userbrain optimize your White Labeling Workflow?

Why is Userbrain the best choice for Engagement Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Userbrain solved their business needs. Cuspera uses 209 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Jamie Fisher Head of Ecommerce Bradshaw Taylor Ltd.	Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned. Testimonial By Jamie Fisher
Pascal Briod Head of Product & Co-Founder Monito	Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly. Testimonial By Pascal Briod

CUSTOMERS	TESTIMONIALS
Jamie Fisher Head of Ecommerce Bradshaw Taylor Ltd.	Userbrain has enabled us to run user testing that is neutral, insightful and that can be clearly actioned. Testimonial By Jamie Fisher
Pascal Briod Head of Product & Co-Founder Monito	Userbrain gives me incredibly useful insights on how first-time users understand the value proposition of our product and helps me identify bugs or usability issues quickly. Testimonial By Pascal Briod

Case Studies

Financial Services

CASE STUDY Monito

Userbrain helped Monito get regular feedback on their online money transfer service. Monito set up weekly user tests to find usability issues and improve their product. Userbrain's features like AI i...nsights and transcripts made it easy to analyze user behavior. Monito used this feedback to highlight key information, like exchange rates, and improve user satisfaction. The process led to a more user-friendly and efficient experience for Monito's customers.

Information Technology and Services

CASE STUDY Inno-verse

Userbrain helped Inno-verse move from slow, manual user testing to fast, automated feedback. Before, testing one feature took days and slowed product development. With Userbrain, Inno-verse got resul...ts in minutes or hours. The team found and fixed usability issues quickly, like users missing key results pages. Faster feedback loops improved onboarding and let the team make smarter UX decisions. Userbrain became a key tool for building better products, faster.

Marketing and Advertising

CASE STUDY Prosper Labs

Userbrain helped Prosper Labs, a digital marketing agency, save time and money in user research. The agency used Userbrain's demographic and screening questions to find the right test participants. T...his reduced wasted credits and improved the quality of insights. Automated transcripts and insights made it easier to segment data and analyze results. Prosper Labs no longer relies on manual note-taking and spreadsheets, speeding up their process and cutting costs.

Consumer Goods

CASE STUDY Vinny & Charles Jewelry

Userbrain helped Vinny & Charles Jewelry improve their website by making user testing easy. The company used Userbrain to get feedback from real people. They found valuable insights on how to make th...eir site better. The feedback led to changes in images, text, and filters. This helped them improve the flow and meet customer needs.

Health, Wellness and Fitness

CASE STUDY Starling Minds

Userbrain helped Starling Minds cut user testing time from 30 days to 30 minutes. The team used to struggle with slow, manual recruiting and skipped tests due to the effort. With Userbrain, they now ...run tests quickly, get real user feedback, and make design changes faster. The platform made testing easy and freed up staff for design work. Starling Minds improved their homepage and added features based on insights from Userbrain testers.

Health, Wellness and Fitness

CASE STUDY Healthy Minds Innovations

Userbrain helped Healthy Minds Innovations test a new text-message well-being tool for college students. The team used Userbrain to run remote user tests with six students and got results in under tw...o hours. For less than $200, they received clear feedback and avoided building a product students did not want. Five out of six students said they would sign up and shared detailed feedback. Userbrain made user testing fast, affordable, and essential for their product development process.

Peers used Userbrain for customer feedback management and collaboration

Userbrain Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.39/5 ★ Read Reviews (44)
Analytics	4.22/5 ★ Read Reviews (15)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.39/5 ★ Read Reviews (44)
Analytics	4.22/5 ★ Read Reviews (15)

Software Failure Risk Guidance

for Userbrain

Overall Risk Meter

Low Medium High

Top Failure Risks for Userbrain

Userbrain GmbH Profile

Company Name

Userbrain GmbH

Company Website

https://www.userbrain.com/en/

HQ Location

Wielandgasse 56, Graz, Österreich 8010, AT

Employees

1-10

Social

Financials

PRIVATE