VoApps Overview

DirectDrop Voicemail by VoApps addresses the challenge of reaching mobile contacts efficiently. This solution allows businesses to deliver voicemails directly to the recipient's voicemail box without ringing their phone, ensuring messages are received without disruption. The tool enhances customer engagement by facilitating personal and timely communication, crucial for industries that rely on high contact rates, such as collections and customer service. Unique to DirectDrop Voicemail is its compliance with regulatory requirements, providing a secure and considerate method of reaching contacts. This feature ensures businesses can maintain communication standards while respecting user privacy, fostering trust and enhancing interaction quality.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Sales Call Management, as the business use cases that they have been most satisfied with while using VoApps.

Other use cases:

  • Onboarding
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Improve ROI and Acquire Customers are the most popular business priorities that customers and associates have achieved using VoApps.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

VoApps Use-Cases and Business Priorities: Customer Satisfaction Data

VoApps works with different mediums / channels such as Phone Calls. and Mobile.

Reviews

"...The process they have created to onboard new clients is very easy and the team walks you through every step...." Peer review by Rick B.

VoApps allows businesses to reach more mobile contacts using DirectDrop Voicemail. Many companies utilize this service for efficient and considerate communication.

Popular Business Setting

for VoApps

Top Industries

  • Financial Services
  • Consumer Services

Popular in

  • Small Business
  • Mid Market

VoApps is popular in Financial Services, and Consumer Services, and is widely used by Small Business, and Mid Market,

Comprehensive Insights on VoApps Use Cases

How efficiently Does VoApps manage your Helpdesk Management?

What Are the key features of VoApps for Contact List Management?

Case Studies

Banking

CASE STUDY TDECU

VoApps DirectDrop Voicemail helped TDECU reach all members fast during Hurricane Laura. TDECU needed to share urgent updates and support options. They used DirectDrop Voicemail to launch a campaign i...n 5 minutes. Members learned about fee waivers and new hours. The campaign saved members over $35,000 in ATM fees. TDECU got strong positive feedback from members.

Financial Services

CASE STUDY FEDChex

VoApps DirectDrop Voicemail helped FEDChex boost collections revenue. FEDChex needed to reach more mobile consumers while staying compliant. The company used DirectDrop Voicemail to send messages dir...ectly to payers’ voicemails without calling. This led to a 16% call-back rate. FEDChex achieved 44 times ROI over the cost of voicemail deliveries. Collections soared and compliance was maintained.

Banking

CASE STUDY Credit Union

VoApps DirectDrop Voicemail helped a credit union in the banking industry reduce manual dials by 60%. The solution let them send voice messages straight to voicemail, cutting down on outbound calls. ...This led to a 25% increase in recovered past due payments on the first touchpoint. The credit union saw steady growth and better customer satisfaction. VoApps became a key part of their collections strategy.

Medical Devices

CASE STUDY Finance System, Inc.

VoApps DirectDrop Voicemail Service helped Finance System, Inc. reach more payers quickly. The agency used DirectDrop to send voicemails directly, skipping outbound calls. This freed agents to handle... more inbound calls. Inbound calls rose by 400%. Collections revenue doubled. The solution kept the agency compliant with regulations on mobile calls.

Financial Services

CASE STUDY Check City

VoApps DirectDrop Voicemail helped Check City, a payday loan lender, reach more customers faster. Manual dialing took too much time. With DirectDrop Voicemail, Check City sent voice messages to many ...customers at once. This let customers call back when ready. Now, 53% of all inbound calls to the recovery department come from VoApps. VoApps also drove 18% of total collections in six months. The company saved money by lowering collection costs.

VoApps Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.50/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.50/5

Read Reviews (2)

Software Failure Risk Guidance

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for VoApps

Top Failure Risks for VoApps

VoApps, Inc. Profile

Company Name

VoApps, Inc.

Company Website

https://www.voapps.com/

HQ Location

6100 Lake Forrest Drive NE, Suite 560, Sandy Springs, GA 30328, US

Employees

11-50

Social

Financials

SERIES B