Yelp Guest Manager Overview

Yelp Guest Manager maximizes a restaurant's reach by connecting it to the largest consumer network in the US. Every seat is optimized for maximum efficiency.

Use Cases

Customers recommend Rating And Review Management, Proposal & Quote Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Yelp Guest Manager.

Other use cases:

  • Advertisement
  • Engaging And Following Up
  • Meeting Management
  • Contract Management
  • Competitive Intelligence
  • Calendar Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yelp Guest Manager.

Other priorities:

  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Yelp Guest Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Yelp Guest Manager works with different mediums / channels such as Review Sites. Yelp. Text SMS etc.

Yelp Guest Manager's features include Personalization, Rewards, Gamification, etc. and Yelp Guest Manager support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Yelp Guest Manager analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's an easy to use program that works very well with Yelps Advertising program...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...- you can text guests when their table is ready - easy to look up reviews as a customer. ...." Peer review by Madeline P., Host, Restaurants
"...Communicate Resourcefully Send 2-way, customizable text messages to guests when a table becomes free and get a warning when actual waits surpass the quoted times...." Peer review from Featured Customers
"...It also sends an email confirmation and you are able to cancel with ease if necessary...." Peer review by Michelle p., student, Education

Popular Business Setting

for Yelp Guest Manager

Top Industries

  • Information Technology and Services
  • Real Estate
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Yelp Guest Manager is popular in Information Technology And Services, Real Estate, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Yelp Guest Manager Customer wins, Customer success stories, Case studies

How does Yelp Guest Manager facilitate Rating And Review Management?

How does Yelp Guest Manager address your Proposal & Quote Management Challenges?

What makes Yelp Guest Manager ideal for Sending & Publishing Communications?

How efficiently Does Yelp Guest Manager manage your Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Yelp Guest Manager solved their business needs. Cuspera uses 493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

OpenAI - Artificial Intelligence - Large

Yelp licenses reviews and ratings to OpenAI for ChatGPT recommendations

San Francisco, USA

Yelp has licensed its reviews and business data to OpenAI, allowing ChatGPT to enhance local recommendations with access to 330 million reviews and 8 million business listings. This agreement, part o...f Yelp's strategy to diversify revenue streams, highlights AI's growing demand for real-world data and positions Yelp's data licensing as a potential primary growth driver.

Read on →
 

GALE - Marketing And Advertising - Medium

New York, USA

GALE used Yelp Ads to help a national home services brand improve its AI search visibility. The agency launched targeted Yelp ad campaigns in select cities. This led to a 28% increase in the brand’s ...citations by AI tools in those cities. The brand rose to #1 in local AI visibility within a week. Yelp advertising was the only change made during the test period.

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Rock N Block Turf N Hardscapes - Construction - Small

Yelp Ads helped Rock N Block Turf N Hardscapes boost leads by 92% over organic traffic. The company saw $2M in annual revenue from Yelp customers. They achieved a 30% customer conversion rate and rec...eived over 2,800 quote requests per year. Yelp's Upgrade Package and Request a Quote tools improved their visibility and lead management. Responding to reviews built trust and credibility in the competitive landscaping market.

Read more →

American Classic Painters - Construction - Small

Yelp Ads helped American Classic Painters boost leads by 91%. The company saw up to $1M in yearly revenue from Yelp. Yelp Ads drove over 1,000 quote requests each year. The business achieved a 40% cl...ose rate from Yelp customers. Tools like Request a Quote and Portfolio made it easy to respond fast and show quality work.

Read more →

Elite Supreme Cleaning - Consumer Services - Small

Yelp Ads helped Elite Supreme Cleaning boost per-client revenue by 1,900%. The business now earns over $200,000 in annual revenue from Yelp. Average revenue per client jumped to $3,000. Yelp's Reques...t a Quote and reviews drive 4,500 leads per year. All clients now come from Yelp or Yelp referrals.

Read more →

5 Star HVAC Contractors - Consumer Services - Small

Yelp Ads helped 5 Star HVAC Contractors grow 30% year over year. The business saw a 444% increase in monthly leads and $645 in revenue per call from Yelp. Owner Jose Vargas used Request a Quote and U...pgrade Package to boost a 45% conversion rate. Yelp allowed Jose to hire more staff and spend more time with his family. The company now gets over 1,500 leads a year from Yelp.

Read more →
lightning

Peers used Yelp Guest Manager for rating and review management and proposal & quote management

Yelp Guest Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (93)
Analytics

3.14/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (93)
Analytics

3.14/5 ★

Read Reviews (4)

Yelp Guest Manager Integrations

Yelp Guest Manager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.43/5 ★

Read Reviews (17)
Data Export

1.91/5 ★

Read Reviews (18)

Punchh Platform

3.85 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Yext Platform

4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

NinjaCat

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Yelp Guest Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for Yelp Guest Manager

Yelp Inc. News

Product

Yelp Just Became ChatGPT's Local Search Engine

Yelp has licensed its reviews, ratings, photos, and business data to OpenAI, enabling ChatGPT to enhance local search queries with Yelp's information. This integration includes Yelp's "Request a Quote" feature, allowing users to contact local service providers directly within ChatGPT. The deal is non-exclusive, and financial terms were not disclosed.

Read more →
Financial

Yelp Announces Date of Second Quarter 2026 Financial Results

Yelp will announce its second quarter 2026 financial results on August 6, 2026, followed by a webcasted conference call to discuss the results.

Read more →
Product

Yelp launches AI chatbot to enhance local business recommendations

Yelp has introduced an AI chatbot designed to improve local business recommendations. This new feature aims to enhance user experience by providing more personalized and accurate suggestions based on user preferences and interactions.

Read more →
Product

Yelp Launches the New Yelp Assistant, Transforming Local Discovery from Search to Answers and Actions

Yelp has launched the AI-powered Yelp Assistant as part of its 2026 Spring Product Release, introducing over 35 new features. The Assistant enhances local discovery with seamless booking and personalized recommendations. New integrations with Vagaro, Zocdoc, and Calendly expand scheduling capabilities, while the enhanced Menu Vision overlays dish photos on menus. These updates aim to transform Yelp into a more conversational and action-oriented platform.

Read more →

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Linkedin

Financials

IPO