Yelp Guest Manager Overview

Yelp Guest Manager maximizes a restaurant's reach by connecting it to the largest consumer network in the US. Every seat is optimized for maximum efficiency.

Use Cases

Customers recommend Rating And Review Management, Proposal & Quote Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Yelp Guest Manager.

Other use cases:

  • Advertisement
  • Engaging And Following Up
  • Meeting Management
  • Contract Management
  • Competitive Intelligence
  • Calendar Management
  • Workflow Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yelp Guest Manager.

Other priorities:

  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

Yelp Guest Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Yelp Guest Manager works with different mediums / channels such as Review Sites. Yelp. Text SMS etc.

Yelp Guest Manager's features include Personalization, Rewards, Gamification, etc. and Yelp Guest Manager support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Yelp Guest Manager analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It is very simple to use and will even send a confirmation email once you reserve a time. ...." Peer review by Alexa F., Owner, Health, Wellness and Fitness

Peer review evidence (same sources as the product rating summary)

"...If your restaurant has a high rating, excellent reviews, and many pictures from diners, then Yelp Reservations might be a good choice...." What is the Best Restaurant Reservation App?
"...Pace your shift, provide accurate time quotes for walk-ins, and optimize turn times...." Restaurant Reservations App
"...It is very simple to use and will even send a confirmation email once you reserve a time. ...." Peer review by Alexa F., Owner, Health, Wellness and Fitness

Popular Business Setting

for Yelp Guest Manager

Top Industries

  • Information Technology and Services
  • Real Estate
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Yelp Guest Manager is popular in Information Technology And Services, Real Estate, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Yelp Guest Manager Customer wins, Customer success stories, Case studies

How can Yelp Guest Manager enhance your Rating And Review Management process?

What benefits does Yelp Guest Manager offer for Proposal & Quote Management?

How efficiently Does Yelp Guest Manager manage your Sending & Publishing Communications?

What solutions does Yelp Guest Manager provide for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Yelp Guest Manager solved their business needs. Cuspera uses 493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

 

GALE - Marketing And Advertising - Marketing and Advertising

GALE used Yelp Ads to help a national home services brand improve its AI search visibility. The agency launched targeted Yelp ad campaigns in select cities. This led to a 28% increase in the brand’s ...citations by AI tools in those cities. The brand rose to #1 in local AI visibility within a week. Yelp advertising was the only change made during the test period.

Read on →

Rock N Block Turf N Hardscapes - Construction - Construction

Yelp Ads helped Rock N Block Turf N Hardscapes boost leads by 92% over organic traffic. The company saw $2M in annual revenue from Yelp customers. They achieved a 30% customer conversion rate and rec...eived over 2,800 quote requests per year. Yelp's Upgrade Package and Request a Quote tools improved their visibility and lead management. Responding to reviews built trust and credibility in the competitive landscaping market.

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American Classic Painters - Construction - Construction

Yelp Ads helped American Classic Painters boost leads by 91%. The company saw up to $1M in yearly revenue from Yelp. Yelp Ads drove over 1,000 quote requests each year. The business achieved a 40% cl...ose rate from Yelp customers. Tools like Request a Quote and Portfolio made it easy to respond fast and show quality work.

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5 Star HVAC Contractors - Consumer Services - Consumer Services

Yelp Ads helped 5 Star HVAC Contractors grow 30% year over year. The business saw a 444% increase in monthly leads and $645 in revenue per call from Yelp. Owner Jose Vargas used Request a Quote and U...pgrade Package to boost a 45% conversion rate. Yelp allowed Jose to hire more staff and spend more time with his family. The company now gets over 1,500 leads a year from Yelp.

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Elite Supreme Cleaning - Consumer Services - Consumer Services

Yelp Ads helped Elite Supreme Cleaning boost per-client revenue by 1,900%. The business now earns over $200,000 in annual revenue from Yelp. Average revenue per client jumped to $3,000. Yelp's Reques...t a Quote and reviews drive 4,500 leads per year. All clients now come from Yelp or Yelp referrals.

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Renov Dental Group - Health, Wellness And Fitness - Health, Wellness and Fitness

Renov Dental Group used Yelp Ads with Ditans Group to attract more patients. In the first month, they gained 50 new patients with a $1,000 budget. Yelp Ads led to a 58% drop in cost per acquisition, ...down to $42 per patient. The practice saw a 73% increase in leads compared to organic traffic. Monthly revenue from new patients reached $7-8k. Real-time data from Yelp Insights API helped improve SEO and online presence.

Read on →
lightning

Peers used Yelp Guest Manager for rating and review management and proposal & quote management

Yelp Guest Manager Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (93)
Analytics

3.14/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (93)
Analytics

3.14/5 ★

Read Reviews (4)

Yelp Guest Manager Integrations

Yelp Guest Manager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.43/5 ★

Read Reviews (17)
Data Export

1.91/5 ★

Read Reviews (18)

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Yext Platform

4.34 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

NinjaCat

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Punchh Platform

3.85 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Yelp Guest Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for Yelp Guest Manager

Yelp Inc. News

Product

Yelp Releases 2025 Trust & Safety Report

Yelp released its 2025 Trust & Safety Report, highlighting efforts to maintain content integrity on its platform. The report details the filtering of nearly 500,000 suspected AI-generated reviews and the closure of over a million policy-violating accounts, marking a 138% increase from 2024. Yelp's User Operations team also enhanced moderation processes to combat fraudulent activities and protect consumer trust.

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Product

Yelp Expands AI Features to Make Local Discovery More Conversational

Yelp has unveiled its 2025 Fall Product Release, introducing over 35 new AI-driven features to enhance local discovery. Key updates include Yelp Assistant, which now answers questions about businesses using large language models, and Menu Vision, allowing diners to scan menus for photos and reviews. These features aim to make interactions more conversational and personalized.

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Product

Yelp is getting more AI, including an upgraded chatbot

Yelp is getting more AI, including an upgraded chatbot

Read more →
Product

Yelp Expands AI Features to Make Local Discovery More Conversational, Visual and Seamless

Yelp's 2025 Fall Product Release introduces over 35 AI-driven features, enhancing local discovery with tools like Yelp Assistant for instant business queries, Menu Vision for menu scanning, and AI-powered call solutions Yelp Host and Yelp Receptionist. These updates aim to make interactions more conversational and seamless, benefiting both consumers and businesses.

Read more →

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Linkedin

Financials

IPO