Yelp Guest Manager: Use-Cases, Insights and Reviews | 2025 Cuspera

Ken-Mar Rescue helps rescue, rehab, and rehome small dogs in the LA area. They wanted to build trust and get more leads. They used Yelp to get more referrals and to show they are a reliable group. Ye...lp gave them tools to see how many people visit their page and website. This helped them know where to focus their work. Using Yelp saved them time and helped them find more homes for dogs.
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Shabuya is a Japanese hot pot restaurant with locations in California and Hawaii. They faced rising competition and wanted to improve their market position. They used Yelp Guest Manager to make their... service better and increase efficiency. After using Yelp Guest Manager, they doubled their ROI and saw a 22% increase in sales in the first month. 65% of their guests now use Yelp’s online waitlist and Kiosk. Integration with Google helped boost their visibility and guest covers by 70%.
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Tempoe Entertainment DJs wanted to grow their DJ business and reach more customers. They started using Yelp after hearing about it from a photographer. Yelp helped them get more calls and bookings by... showing reviews from happy clients. The owner says Yelp made it easy to connect with customers and build trust. They believe their focus on customer service and good reviews helped their business succeed. The owner calls Yelp the best solution for their business.
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TE Certified Electrical, Plumbing, Heating & Cooling wanted to show new customers their full range of services. They used Yelp Ads to reach more people and highlight their business. With Yelp, they g...ot over 9,500 leads each year. They saw an 85% increase in monthly customer exposure from Yelp Ads compared to organic traffic. In one year, they made $1 million in revenue from Yelp leads. The owner also values responding to reviews to build trust.
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Roofing Solutions started in 2022 and needed to reach many customers to compete in the roofing industry. They used Yelp Ads to attract more leads and customers. In their first year, they made $1.5 mi...llion in sales, with $500,000 coming from Yelp. They saw 84% more leads from Yelp Ads compared to organic traffic. They also had an average 50% close rate for Yelp leads and got about 500 leads per year from Request a Quote.
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