Yelp Guest Manager: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Yelp Guest Manager
Brand: Yelp Guest Manager
Rating: 4.47 (493 reviews)

4.47 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Success Manager to maximize the restaurant's reach

Yelp Guest Manager Overview

Yelp Guest Manager maximizes a restaurant's reach by connecting it to the largest consumer network in the US. Every seat is optimized for maximum efficiency.

Use Cases

Customers recommend Rating And Review Management, Proposal & Quote Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Yelp Guest Manager.

Other use cases:

Advertisement
Engaging And Following Up
Meeting Management
Contract Management
Competitive Intelligence
Calendar Management
Workflow Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Yelp Guest Manager.

Other priorities:

Improve Digital And Social Presence
Establish Thought Leadership

See all business priorities See less business priorities

Yelp Guest Manager Use-Cases and Business Priorities: Customer Satisfaction Data

Yelp Guest Manager works with different mediums / channels such as Review Sites. Yelp. Text SMS etc.

Yelp Guest Manager's features include Personalization, Rewards, Gamification, etc. and Yelp Guest Manager support capabilities include Phone Support, Chat Support, 24/7 Support, etc. also Yelp Guest Manager analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Great as free service, and the worst platform for the worth of dollar for advertisment...." Peer review by Omar A., Founder, Marketing and Advertising

Popular Business Setting

for Yelp Guest Manager

Top Industries

Information Technology and Services
Real Estate
Education

Popular in

Small Business
Mid Market
Enterprise

Yelp Guest Manager is popular in Information Technology And Services, Real Estate, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Yelp Guest Manager Use Cases

What makes Yelp Guest Manager ideal for Rating And Review Management?

Why is Yelp Guest Manager the best choice for Proposal & Quote Management?

What solutions does Yelp Guest Manager provide for Sending & Publishing Communications?

Why is Yelp Guest Manager the best choice for Advertisement?

How efficiently Does Yelp Guest Manager manage your Engaging And Following Up?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yelp Guest Manager solved their business needs. Cuspera uses 493 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Construction

CASE STUDY Roofing Solutions

Roofing Solutions started in 2022 and needed to reach many customers to compete in the roofing industry. They used Yelp Ads to attract more leads and customers. In their first year, they made $1.5 mi...llion in sales, with $500,000 coming from Yelp. They saw 84% more leads from Yelp Ads compared to organic traffic. They also had an average 50% close rate for Yelp leads and got about 500 leads per year from Request a Quote.

Events Services

CASE STUDY Tempoe Entertainment DJs

Tempoe Entertainment DJs wanted to grow their DJ business and reach more customers. They started using Yelp after hearing about it from a photographer. Yelp helped them get more calls and bookings by... showing reviews from happy clients. The owner says Yelp made it easy to connect with customers and build trust. They believe their focus on customer service and good reviews helped their business succeed. The owner calls Yelp the best solution for their business.

Restaurants

CASE STUDY Shabuya

Shabuya is a Japanese hot pot restaurant with locations in California and Hawaii. They faced rising competition and wanted to improve their market position. They used Yelp Guest Manager to make their... service better and increase efficiency. After using Yelp Guest Manager, they doubled their ROI and saw a 22% increase in sales in the first month. 65% of their guests now use Yelp’s online waitlist and Kiosk. Integration with Google helped boost their visibility and guest covers by 70%.

Consumer Services

CASE STUDY TE Certified Electrical, Plumbing, Heating & Cooling

TE Certified Electrical, Plumbing, Heating & Cooling wanted to show new customers their full range of services. They used Yelp Ads to reach more people and highlight their business. With Yelp, they g...ot over 9,500 leads each year. They saw an 85% increase in monthly customer exposure from Yelp Ads compared to organic traffic. In one year, they made $1 million in revenue from Yelp leads. The owner also values responding to reviews to build trust.

Non-Profit Organization Management

CASE STUDY Ken-Mar Rescue

Ken-Mar Rescue helps rescue, rehab, and rehome small dogs in the LA area. They wanted to build trust and get more leads. They used Yelp to get more referrals and to show they are a reliable group. Ye...lp gave them tools to see how many people visit their page and website. This helped them know where to focus their work. Using Yelp saved them time and helped them find more homes for dogs.

Consumer Services

CASE STUDY American Classic Painters

American Classic Painters wanted to build a strong reputation and attract more customers. They used Yelp Ads to show their business in key places on Yelp. With Yelp Ads, they saw a 91% increase in le...ads compared to organic traffic. They now get over 1,000 quote requests each year from Yelp Ads. They also make up to $1 million in revenue from Yelp per year. Their close rate for customers from Yelp is 40%.

Peers used Yelp Guest Manager for rating and review management and proposal & quote management

Yelp Guest Manager Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	3.58/5 ★ Read Reviews (93)
Analytics	3.14/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.58/5 ★ Read Reviews (93)
Analytics	3.14/5 ★ Read Reviews (4)

Yelp Guest Manager Integrations

Yelp Guest Manager integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.43/5 ★

Read Reviews (17)

Data Export

1.91/5 ★

Read Reviews (18)

Software Failure Risk Guidance

for Yelp Guest Manager

Overall Risk Meter

Low Medium High

Top Failure Risks for Yelp Guest Manager

Yelp Inc. News

Product 28/04/2025

Yelp debuts AI voice agents for restaurants and service providers

Yelp launched AI-powered voice agents for restaurants and service providers. These agents automate phone interactions, answer customer questions, and manage tasks like waitlist additions. The solution requires no complex setup or API integration, leveraging business metadata for accurate responses. Yelp targets improved efficiency and customer experience for hospitality and service businesses.

Customer 24/11/2024

How Rock N Block Turf N Hardscapes secures $2M in annual revenue from Yelp

Yelp offers advertising, reservation, and data solutions for businesses, enhancing visibility and growth, as demonstrated by Rock N Block Turf N Hardscapes' $2M revenue success.

Customer 10/11/2024

How Fuse Service makes $20M a year with Yelp

Fuse Service generates $20M annually using Yelp's advertising and reservation solutions, attracting ready-to-hire customers for small businesses and larger brands.

Financial 06/11/2024

Yelp Reports Third Quarter Results and Announces Strategic Acquisition

Yelp reports its third-quarter results and announces a strategic acquisition, highlighting company growth and expansion plans.

Yelp Inc. Profile

Company Name

Yelp Inc.

Company Website

https://business.yelp.com/

HQ Location

11 Madison Ave, New York, NY 10010, US

Employees

501-1000

Social

Financials

IPO