Ytel Contact Center Overview
Ytel's sales dialer software enhances sales teams' answer rates and deal closures. Trusted calling and texting features are included.
Use Cases
Customers recommend Helpdesk Management, Call Recording, Communication Management, as the business use cases that they have been most satisfied with while using Ytel Contact Center.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ytel Contact Center.
Ytel Contact Center Use-Cases and Business Priorities: Customer Satisfaction Data
Ytel Contact Center works with different mediums / channels such as Phone Calls. Omnichannel. Text SMS etc.
Ytel Contact Center's features include Recording, Dashboard, and Personalization. and Ytel Contact Center support capabilities include 24/7 Support, Phone Support, Chat Support, etc. also Ytel Contact Center analytics capabilities include Analytics, and Custom Reports.
Reviews
"...For a call center company to treat its employees this well, you know they're definitely on to something good!. Agents will LOVE it...." Peer review by Ryan S, CEO, Telecommunications
Popular Business Setting
for Ytel Contact Center
Top Industries
- Financial Services
- Computer Software
- Telecommunications
Popular in
- Mid Market
- Small Business
- Enterprise
Ytel Contact Center is popular in Financial Services, Computer Software, and Telecommunications and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Ytel Contact Center Use Cases
What benefits does Ytel Contact Center offer for Helpdesk Management?
How does Ytel Contact Center facilitate Call Recording?
Why is Ytel Contact Center the best choice for Communication Management?
How does Ytel Contact Center facilitate Engagement Management?
18+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Ytel Contact Center solved their business needs. Cuspera uses 534 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions(FAQ)
for Ytel Contact Center
What is Ytel Contact Center used for?
What are the top features of Ytel Contact Center?
Who uses Ytel Contact Center?
What are Ytel Contact Center alternatives?
Where is Ytel Contact Center located?
Peers used Ytel Contact Center for helpdesk management and call recording
Ytel Contact Center Competitors
Ytel Contact Center Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (71) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (71) |
Software Failure Risk Guidance
?for Ytel Contact Center
Overall Risk Meter
Top Failure Risks for Ytel Contact Center
Ytel Profile
Company Name
Ytel
Company Website
https://www.ytel.com/HQ Location
94 Icon, Lake Forest, California US
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