Zoho Discussions Overview
This is a summary of the comprehensive capabilities and benefits of Zoho Discussions based on over 27 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
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Zoho Discussions supports business activities such as:
- Engagement Management
- Customer Feedback Management
Zoho Discussions can help you with many business goals, such as Acquire Customers. It can help manage these activities if you use User Generated Content Blogs and Support Groups for these needs.
Zoho Discussions was founded in 1996.
Reviews
"...With Zoho Discussions, customer and employee engagement becomes a snap...." Peer review from Zoho Forms
Zoho Discussions Reviews
11 buyers and buying teams have used Cuspera to assess how well Zoho Discussions solved their business needs. Cuspera uses 27 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Business Priorities
Acquire Customers is the most popular business priority peers achieved using Zoho Discussions.
Use Cases
Peers recommend Engagement Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using Zoho Discussions.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
3.88/5 ★ |
"...With Zoho Discussions, customer and employee engagement becomes a snap...." Peer review from Zoho Forms |
engaging and following up |
3.42/5 ★ |
"...With Zoho Discussions, customer and employee engagement becomes a snap...." Peer review from Zoho Forms |
Customer Feedback Management |
3.80/5 ★ |
"...Experience higher customer satisfaction with Zoho Discussions...." Peer review from Zoho Forms |
measuring customer satisfaction |
3.42/5 ★ |
"...Experience higher customer satisfaction with Zoho Discussions...." Peer review from Zoho Forms |
PEER EXPERIENCES | |
---|---|
Engagement Management |
3.88/5 ★ |
"...With Zoho Discussions, customer and employee engagement becomes a snap...." Peer review from Zoho Forms |
|
engaging and following up |
3.88/5 ★ |
Customer Feedback Management |
3.80/5 ★ |
"...Experience higher customer satisfaction with Zoho Discussions...." Peer review from Zoho Forms |
|
measuring customer satisfaction |
3.80/5 ★ |
Case Studies
COMPANY | CASE STUDIES |
---|---|
CASE STUDY Yorkshire Packaging SystemsRead More |
|
CASE STUDY SRM UniversityRead More |
|
CASE STUDY BlackBuckRead More |
IT and Other Capabilities
for Zoho Discussions
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (2) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Import | Read Reviews (2) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (4) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
24/7 Support | Read Reviews (4) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (1) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (1) |
Software Failure Risk Guidance
?for Zoho Discussions
Top Failure Risks for Zoho Discussions
Vendor Profile Details
HQ Location
4141 Hacienda Drive, Pleasanton, California 94588, USA
Employees
1001-5000
Social
Financials
PRIVATE