Zoho SalesInbox: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zoho SalesInbox
Brand: Zoho SalesInbox
Rating: 3.89 (113 reviews)

3.89 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Zoho SalesInbox | Think inside the (in)box. Bring CRM context to all your sales emails

Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

Helpdesk Management
Lead Analytics
Lead Management
Conversion Management
Contacts History
Creating Contact List
Workflow Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

Enter New Markets Internationally Or Locally
Grow Market Share
Improve Visibility
Increase Sales & Revenue
Acquire Customers

See all business priorities See less business priorities

Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...provide more support to help user implement every solution for their day to day...." Peer review by HEC V, REGIONAL LEADER

Popular Business Setting

for Zoho SalesInbox

Top Industries

Management Consulting
Education
Consumer Services

Popular in

Small Business
Large Enterprise
Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Zoho SalesInbox Use Cases

What Are the key features of Zoho SalesInbox for Engaging And Following Up?

What solutions does Zoho SalesInbox provide for Communication Management?

How can Zoho SalesInbox enhance your Lead Engagement process?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.88/5 ★

Read Reviews (2)

Data Import

3.26/5 ★

Read Reviews (9)

Few API Integrations for Zoho SalesInbox

Software Failure Risk Guidance

for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

Zoho Corporation Pvt. Ltd News

Product 12/07/2025

Introducing Zoho Backstage 3.0: Smarter tools for impactful events

Zoho has launched Zoho Backstage 3.0, enhancing its event management platform with accessibility features, smarter RSVP management, and a redesigned mobile app. The update includes new tools for ticketing, communication, and compliance, such as dynamic pricing, WhatsApp integration, and HIPAA compliance. These enhancements aim to improve event planning, attendee engagement, and operational efficiency.

Product 09/07/2025

Introducing Zia Hubs: An intelligent tool to extract information from raw enterprise data

Zoho has introduced Zia Hubs, an AI-driven tool within Zoho WorkDrive, designed to unify and analyze scattered enterprise data. This tool organizes content into dedicated hubs, enabling seamless access to business intelligence across platforms without altering existing file structures. Currently in beta in the US, Zia Hubs aims to enhance productivity by providing centralized insights and is set for public release by Q3 2025.

Product 09/07/2025

Nova release '25: From intelligent automation to deeper insights

Zoho SalesIQ's Nova '25 release introduces over 25 new features and enhancements. Key updates include AI-driven automation, expanded IM channel capabilities, and new integrations with Bigin by Zoho CRM and Zoho Lens. The release also enhances Zobot with new templates and performance metrics, and adds features like WhatsApp broadcast and Instagram Story replies.

Partnership 08/07/2025

Click, connect, automate: Your meetings just got an upgrade

Zoho has integrated its virtual meeting platform, Zoho Meeting, with Zapier to automate meeting-related tasks. This integration allows users to automate follow-up emails, team notifications, calendar updates, and data logging across over 5,000 apps without coding. The collaboration aims to enhance productivity by reducing manual work associated with meetings.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE