Zoho SalesInbox: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Zoho SalesInbox
Brand: Zoho SalesInbox
Rating: 3.89 (113 reviews)

3.89 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Zoho SalesInbox | Think inside the (in)box. Bring CRM context to all your sales emails

Zoho SalesInbox Overview

Zoho-SalesInbox integrates email and CRM, organizing emails with sales context. This allows for better analysis and understanding.

Use Cases

Customers recommend Engaging And Following Up, Communication Management, Lead Engagement, as the business use cases that they have been most satisfied with while using Zoho SalesInbox.

Other use cases:

Helpdesk Management
Lead Analytics
Lead Management
Conversion Management
Contacts History
Creating Contact List
Workflow Management

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Zoho SalesInbox.

Other priorities:

Enter New Markets Internationally Or Locally
Grow Market Share
Improve Visibility
Increase Sales & Revenue
Acquire Customers

See all business priorities See less business priorities

Zoho SalesInbox Use-Cases and Business Priorities: Customer Satisfaction Data

Zoho SalesInbox works with different mediums / channels such as E-Mail.

Zoho SalesInbox's features include Alerts: Popups & Notifications. and Zoho SalesInbox support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Zoho SalesInbox analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Before hitting send on an email, Zoho SalesInbox provides its users with contextual contact information including basic info, deal summaries, notes, and the contact s entire history with the organization via timeline view...." Peer review

Popular Business Setting

for Zoho SalesInbox

Top Industries

Management Consulting
Education
Consumer Services

Popular in

Small Business
Large Enterprise
Enterprise

Zoho SalesInbox is popular in Management Consulting, Education, and Consumer Services and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Zoho SalesInbox Use Cases

What benefits does Zoho SalesInbox offer for Engaging And Following Up?

What makes Zoho SalesInbox ideal for Communication Management?

What makes Zoho SalesInbox ideal for Lead Engagement?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Zoho SalesInbox solved their business needs. Cuspera uses 113 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Case Studies

Financial Services

CASE STUDY TagniFi

Zoho Billing helped TagniFi move from manual Excel tracking to automated subscription management. TagniFi struggled with time-consuming invoicing and payment collection, leading to billing errors and... lost time. Zoho Billing automated invoicing, payment reminders, and integrated with Stripe and Zoho Books. This saved the team a huge amount of time and improved their subscription renewal process. TagniFi now manages billing, payments, and bookkeeping more easily, supporting their growth.

Consumer Goods

CASE STUDY Zepto

Zoho Expense helped Zepto speed up employee reimbursements. Zepto used features like Autoscan of invoices, approval workflows, and spend insights. Employees could file expenses in seconds instead of ...minutes. The system reads data from invoices and enters it automatically. Zepto praised Zoho Expense for its customer support and policy violation detection.

Medical Devices

CASE STUDY Agappe Diagnostics

Zoho CRM helped Agappe Diagnostics manage sales and service in one system. Before, Agappe used many tools and had no single view of customers. Zoho CRM gave field agents a mobile app with all custome...r info. The company now has better reporting and a 360-degree customer view. Agappe saw an 80% increase in productivity and higher operational efficiency.

Information Technology and Services

CASE STUDY Tech Mahindra

Zoho Assist helped Tech Mahindra boost productivity by 20%. The device engineering team needed secure, remote access to global lab systems without installing software. Zoho Assist provided browser-ba...sed remote access and strong security. Engineers could work remotely, collaborate in real time, and transfer files instantly. The tool supported multi-monitor setups and unattended access, making daily work faster and more efficient.

Marketing and Advertising

CASE STUDY UENI

Zoho Billing helped UENI, a London-based tech company, manage its subscription billing for small business clients. UENI needed a recurring billing solution with strong APIs and automation. They chose... Zoho Billing for its integration and ease of use. UENI quickly set up monthly and yearly plans across multiple countries. Automation with Zoho Billing's APIs and webhooks let UENI focus on business growth, not billing complexity.

Education

CASE STUDY Valmiki Group

Zoho Contracts helped Valmiki Group centralize contract storage and automate renewals. The team managed nearly 80 contracts monthly and struggled with scattered documents and missed renewals. Zoho Co...ntracts provided a central repository, automated reminders, and easy search features. The solution improved access, sped up processes, and reduced missed renewals. Real-time collaboration and digital signatures made contract management easier for staff and counselors.

Peers used Zoho SalesInbox for engaging and following up and communication management

Zoho SalesInbox Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	1.12/5 ★ Read Reviews (2)
Custom Reports	4.34/5 ★ Read Reviews (4)
Analytics	4.34/5 ★ Read Reviews (4)

Zoho SalesInbox Integrations

Zoho SalesInbox integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.88/5 ★

Read Reviews (2)

Data Import

3.26/5 ★

Read Reviews (9)

Few API Integrations for Zoho SalesInbox

Software Failure Risk Guidance

for Zoho SalesInbox

Top Failure Risks for Zoho SalesInbox

Zoho Corporation Pvt. Ltd News

Customer 28/07/2025

Joyalukkas Joins Forces with Zoho for Global Digital Transformation

Joyalukkas partners with Zoho to implement Zoho's Customer Experience Platform across 175 showrooms globally, enhancing customer engagement and operational efficiency. The platform will unify sales and centralize customer data, initially rolled out in India and expanding to 10 international markets. Zoho's scalable technology supports Joyalukkas' shift to proactive, insight-driven customer interactions.

Product 27/07/2025

Enhance workplace efficiency with Zoho Cliq message actions

Zoho has introduced message actions in Zoho Cliq to enhance workplace efficiency by transforming chats into actionable tasks, tickets, or notes. This feature integrates with Zoho Projects, Zoho Desk, Zoho CRM, Trello, and more, allowing users to streamline communication and improve productivity. The Cliq developer platform also enables custom message actions, such as sentiment analysis and smart recommendations.

Product 26/07/2025

Zoho unveils proprietary large language model

Zoho has launched Zia LLM, a proprietary large language model, leveraging Nvidias AI platform. The model, with parameters of 1.3 billion, 2.6 billion, and 7 billion, is optimized for contextual applicability and data privacy. Additionally, Zoho introduced automatic speech recognition models for English and Hindi, outperforming competitors by up to 75%. These innovations will be deployed across Zoho's data centers in the US, India, and Europe.

Product 23/07/2025

Feature spotlight: Settings Customization in Zoho Mail

Zoho Mail introduces Settings Customization, allowing admins to control user interactions and email formatting. This feature enables organizations to enforce brand standards, manage access to tools, and maintain email consistency. Admins can lock font settings, control email viewing, and enforce security measures, tailoring the email experience to organizational needs.

Zoho Corporation Pvt. Ltd Profile

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Financials

PRIVATE