In this section, you will find
What is Auto Dialer Software?
Learn what are Auto Dialers and how to choose the right Auto Dialers
What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!
Updated By Cuspera
Last updated: Jan 31, 2024
Sales Engagement tool that convert more leads to sales
Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.
The cloud based software primarily features call recording, smart dispositions, call conferencing, call barging and whispering, predictive auto dialer App, Leaderboards, call reporting, call time restrictions, appointment setting and local presense dialling. It also provides daily stats on calls and agent ranking based on KPIs like number of sales closed, number of calls, conversion ratio etc., and list & graph reporting.
The tool has an integrated web phone which connects directly with the dialer, enabling the associates to connect to the inbound calls from any location. The appointment board records and displays all the scheduled client meets and updates it on a real-time basis.
Vendor: SalesSling.com
Company Size: NA
Financials: NA
Digital Customer Engagement Software for Greater Customer Experience
RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more.
RingCentral Contact Center provides native support for voice, web chat, SMS, email, and fax, with the option to add social media. Advanced inbound and outbound media routing and distribution features enable businesses of all sizes to improve responsiveness with customers. Its integrated platform scales easily, allowing agent managers to add and eliminate agents on demand.
RingCentral Contact Center features include advanced routing so customers can self-solve issues, skills-based ACD (automated call distribution) to match calls with agents, tools to measure and track agent's performance and reporting options with prebuilt and customizable reports that are accessible through the dashboard, call suppression for compliance, automated speech recognition, and text-to-speech in multiple languages and more.
As we researched cloud solutions to replace our PBX infrastructure, we saw that with RingCentral, we could integrate a whole suite of communication features in one platform, connect our dozens of offices across the country for the first time ever, empower our employees to communicate from anywhere—...and still save a million bucks a year.
Philippe Bourdon
Vice President of Infrastructure
C&S Wholesale Grocers
Vendor: RingCentral
Founded: 2003
Company Size: 1001-5000
HQ Location: 20 Davis Drive Belmont, CA 94002, USA
Financials: IPO
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone
CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more.
CircleLoop lets to instantly access a local or national business phone number, manage the business calls via powerful applications, kickstart the communications strategy and analyze all the call data at the click of a button. It brings the team together with the best small business phone system. Also, leverages the power and scalability needed with secure, robust and cost-effective cloud telecoms for large businesses from CircleLoop.
Its features include creating a local presence in more than 60 countries, Cloud-based call recording apps for desktop and mobile, Arranging team and client conference calls free of charge, offers a market-leading VoIP phone system with added features and tools integrations at no extra cost, with no lengthy contract.
Vendor: CircleLoop
Founded: 2016
Company Size: 11-50
HQ Location: The Old Milk Depot, Bacup Rd, Rossendale, Lancashire BB4 7FE, GB
Financials: SEED
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.
The primary features of the platform includes sales dialing, triggered & unlimited communication, pipeline accuracy, data trend visualization, lead source analysis and content strategy optimization. It also provides industry-specific and custom workflows, communication templates and predefined sales actions.
The tool connects and integrates to data from multiple lead source providers, including website lead forms and marketing automation systems. The collected data is used by the system to identify prospect leads entering the system and run an automated consolidation to avoid duplication of records. It also computes the lead scores based on varied attributes to prioritize lead distribution.
We had to quickly expand our capacity to be able to support this increase in interested members. Using tools like Velocify, and leveraging text and emails to stay in front of those consumers, ensured that we didn’t miss out on the opportunities. This wouldn’t have been possible without automation.Jerad Bjugstad
Senior Director of Demand Generation
PenFed Credit Union
Vendor: ICE Mortgage Technology
Company Size: 501-1000
HQ Location: Pleasanton, California
Financials: PRIVATE
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.
Phoneburner helps salespeople be smarter, better organized, and more productive on the phone, with functionality and ease-of-use. It is committed to the users by engaging, supporting, and connecting one-to-one.
Phoneburner features that help to create more conversations, opportunities, and sales include dial faster, smarter and delay-free, manage contact and call campaigns, reach prospects with remote dialing, increase live answers with local caller IDs, boost outreach efforts with SMS and many more.
I’ve been using PhoneBurner for years and so has my team. It allows me to call and email 50 prospects in around 30 minutes. I have also used PhoneBurner to make weekly calls to my large team. Calling and emailing my team definitely does a great job of keeping them engaged and plugged into our syste...m. Thank you PhoneBurner team!
ROBERT BLACKMAN
CEO
Profit Leads
Vendor: Phoneburner
Founded: 2008
Company Size: 11-50
HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651
Financials: PRIVATE
Predictive Dialer and CRM Solution for Call Centers.
ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead.
ReadyMode can post leads into its dialer CRM automatically from lead-gen websites or third-party vendors, and users can dynamically build lead lists for assignment to sales agents with automatic dialing list-prioritization based on importance. Customize lead profiles with various data fields to target leads based on various criteria including lead status, create dynamic call scripts with automatically embedded lead data, record calls automatically or on-demand and select and display caller IDs based on their proximity to leads.
ReadyMode features including extensive reporting, analytics and API-integration options, lead playlists, customer management, live scripts, third party verification, report dashboard, automatic speed controls, complete IVR, and more.
Vendor: ReadyMode
Company Size: 51-200
HQ Location: 2200-1050 W Pender St. Vancouver, BC Canada V6E 3S7
Financials: PRIVATE
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.
Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.
Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.
I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download... them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls.
Martin W
Telesales Company
Vendor: Voiptime
Founded: 2009
Company Size: 11-50
HQ Location: Denver, Colorado
Financials: PRIVATE
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.
It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.
Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.
Excellent value packed full of features. The support team was very responsive and was willing to make certain customization's to meet my business needs.Freddie D
CEO/President
Vendor: BBG Solutions
Company Size: NA
HQ Location: Los Angeles, CA, US
The ultimate prospecting platform
Mojo is a premium Dialing System and Lead Generation platform that helps motivated salespeople quickly and efficiently target leads and make calls, taking advantage of full lead management.
Mojo helps to connect with more prospects, have more conversations and set more appointments. It helps to find contact information for seller Leads. Users can categorize their contacts and leads into Lists and Groups based on their source, type, status and custom rules. Action plans can be defined for follow-up automation including follow-up calls, tasks, marketing letters and drip email.
Mojo imports data, posts data automatically from one of the preferred data partners or uses custom lead capture forms to fill the pipeline. It manages tasks, follow up calls and appointments using Mojo's calendar and scheduling tools.
Vendor: Mojo
Company Size: NA
HQ Location: 35 Mill Street, Suite E, Littleton, NH 03561, US
Financials: NA
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS
SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.
SpitFire allows clients to manually set the call rate frequency and accordingly speed up or slow down the call rate, based on the number of agents available for the day or the number of working hours available. The tool displays the complete information stored for the contact on a web interface with the flexibility to run multiple campaigns through a single screen. It also supports manual dialing wherein an agent can enter a telephone number and connect with a particular contact at any time. It offers call transferring capability through which agents can transfer the call to other agents or a supervisor.
SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools needed to launch inbound, outbound or blended campaigns. The SpitFire Enterprise system has 6 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview, Manual, and Click to Dial. It seamlessly integrates with both web-based and Windows CRM’s.
Vendor: OPC Marketing
Company Size: 11-50
Financials: PRIVATE
In this section, you will find
What is Auto Dialer Software?
An autodialer or automatic phone dialer is a special type of outbound dialer software that helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, promotional message, advisory message, ask for an IVR input, and more. Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process. An auto dialer significantly increases a company’s sales as it can make more calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales
Get AI-generated right fit software based on peer experience in just a minute.
Sales Engagement tool that convert more leads to sales
Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.
Vendor: SalesSling.com
Company Size: NA
Financials: NA
Digital Customer Engagement Software for Greater Customer Experience
RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more.
Vendor: RingCentral
Founded: 2003
Company Size: 1001-5000
HQ Location: 20 Davis Drive Belmont, CA 94002, USA
Financials: IPO
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone
CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more.
Vendor: CircleLoop
Founded: 2016
Company Size: 11-50
HQ Location: The Old Milk Depot, Bacup Rd, Rossendale, Lancashire BB4 7FE, GB
Financials: SEED
Sales engagement platform that integrates the right mix of communications to help reps
Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.
Vendor: ICE Mortgage Technology
Company Size: 501-1000
HQ Location: Pleasanton, California
Financials: PRIVATE
Power Dialer Lead Engagement Software Solution
Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.
Vendor: Phoneburner
Founded: 2008
Company Size: 11-50
HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651
Financials: PRIVATE
Predictive Dialer and CRM Solution for Call Centers.
ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead.
Vendor: ReadyMode
Company Size: 51-200
HQ Location: 2200-1050 W Pender St. Vancouver, BC Canada V6E 3S7
Financials: PRIVATE
Call Center Dialer Software
Vendor: DialedIn
Company Size: 11-50
HQ Location: 8201 Peters Road, Suite 1000, Plantation, FL 33324, US
Financials: PRIVATE
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.
Vendor: Voiptime
Founded: 2009
Company Size: 11-50
HQ Location: Denver, Colorado
Financials: PRIVATE
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.
Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.
Vendor: BBG Solutions
Company Size: NA
HQ Location: Los Angeles, CA, US
The ultimate prospecting platform
Mojo is a premium Dialing System and Lead Generation platform that helps motivated salespeople quickly and efficiently target leads and make calls, taking advantage of full lead management.
Vendor: Mojo
Company Size: NA
HQ Location: 35 Mill Street, Suite E, Littleton, NH 03561, US
Financials: NA
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS
SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.
Vendor: OPC Marketing
Company Size: 11-50
Financials: PRIVATE
ADARA - The World's Travel Data Co-op
Vendor: Adara
Company Size: 101-250
HQ Location: 2625 Middlefield Road #827, Palo Alto, CA 94306
Financials: SERIES C
World’s Fastest Growing Call Center Software...
Vendor: Call Tools
Company Size: 11-50
HQ Location: 16842 Von Karman Suite 475, Irvine, CA 92606, US
Financials: PRIVATE
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime.
Vendor: CloudTalk
Company Size: 11-50
HQ Location: New York City, New York
Financials: SEED
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.
Vendor: Callfire
Founded: 2004
Company Size: 101-250
HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401, US
Financials: SERIES A
Sales enablement tool that leverages AI and help sales team close more deals
DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.
Vendor: Dialpad
Founded: 2011
Company Size: 501-1000
HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US
Financials: SERIES F
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.
Vendor: Talkdesk
Founded: 2011
Company Size: 501-1000
HQ Location: 535 Mission Street, 12th Floor, San Francisco, CA 94105
Financials: SERIES B
Convoso | The Secret to Profitable Dialing
Convoso contact center is an all-in-one contact center platform that generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialling modes along with two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops and Dynamic IVR to pre-qualify leads automatically.
Vendor: Convoso
Company Size: 11-50
HQ Location: 5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367
Financials: PRIVATE
Genesys | all-in-one omnichannel contact center and communications solution
Genesys PureConnect is a Customer Experience platform providing omnichannel contact centre and communications solutions for cloud and on-premise markets. It unifies communications across the organization, with its all-in-one architecture enabling consolidation of call-center and business communication infrastructures.
Vendor: Genesys
Founded: 1990
Company Size: 5001-10000
HQ Location: 2001 Junipero Serra BlvdDaly City, CA 94014, USA
Financials: PRIVATE
Cloud-Based Call Center Software Solutions & Phone systems
TCN is a cloud-based call center software and telemarketing phone systems that scale and flex to meet the business needs. It is used by enterprises, contact centers, BPOs, and collection agencies. It helps to enhance customer relationships and acquire customers.
Vendor: TCN
Company Size: 101-250
HQ Location: 162 N. 400 E. B-200 St. George, UT 84770
Financials: PRIVATE
Provide the highest standard of customer service
Vendor: 3CLogic
Company Size: 101-250
HQ Location: 3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US
Financials: SERIES B
Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.
Fastcall is a sales engagement platform. It is a phone, SMS, mobile, and video dialer built for Salesforce that increases the productivity and revenue potential by automating manual CRM tasks.
Vendor: FastCall
Company Size: 1-10
HQ Location: Hollywood, CA
Financials: SEED
Leading Cloud Contact Center Platform for the Digital Enterprise
Five9 is a Contact Center Software for inbound, outbound, blended and omnichannel contact centers world-wide. It helps organizations of every size transition from premise-based software to the cloud. Business takes advantage of secure, reliable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.
Vendor: five9
Founded: 2001
Company Size: 501-1000
HQ Location: 4000 Executive Parkway, Suite 400, San Ramon, CA 94583, USA
Financials: IPO
Complete CXi Platform for every journey
NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-time information and guidance for fast, personalized experiences.
Vendor: Nice
Company Size: 5001-10000
HQ Location: 221 River St, Hoboken, New Jersey 07030, US
Financials: IPO