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Customer Loyalty Management Software 2024: Complete Guide - Page 3

Customer Loyalty is a set of programs designed to encourage loyal customer behavior. In particular, Loyalty Management focuses on promoting repeat purchases by the same customer, whether of the same product, or of allied products and services, or even of other products offered by the company. In practice, Loyalty Management involves the design and implementation of processes – both, internal to the business, and where the business interfaces with customers - that enable loyal customer behavior. Lately, rewarding customers for a desirable non-purchase activity such as signing up for newsletters, endorsing the brand on social media, attending brand events, etc. have also been brought under loyalty management’s purview.

Learn why Loyalty Programs are important for your business and how to choose the right software.

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Updated By Cuspera

Last updated: Sep 27, 2024

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196 Customer Loyalty Management Software

Task software Icon

Task software

4.00
★★★★★
★★★★★

Enterprise platform for seamless transactions and deeper customer engagement.

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Plexure is an intelligent technology platform that powers mobile marketing, helping brands create world-class customer engagement. It helps to build brand awareness and enhance customer relationships.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Personalization,Gamification,Rewards

Vendor: Task Retail Technology Pty Ltd

Company Size: 51-100

HQ Location: Level 3, Altrans Building, 104 Quay St, Auckland, 1010, NZ

Financials: PRIVATE

Como Icon

Como

4.32
★★★★★
★★★★★

Loyalty management platform to unlock the business potential with the Power of Data

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Como is a customer loyalty management platform that provides businesses of all sizes with actionable data that drives sales and repeat customers. It helps to increase sales and revenue and improve consistency.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Personalization,Gamification,Rewards

Vendor: Como AI Malta Limited

Company Size: 101-250

HQ Location: 2050, Center Avenue, Fort Lee, NJ 07024 US

Financials: PRIVATE

iVend Loyalty Icon

iVend Loyalty

4.22
★★★★★
★★★★★

A flexible points & rewards management application on digitally or on a card

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iVend Loyalty is a flexible points and rewards management application that is available both digitally or on a card, with accrual across by points, visits, or purchases, and is redeemable across channels for discounts, gift items or other rewards of the retailer’s choosing. It helps to grow business, build customer base and generate repeat sales.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Customise loyalty program
Top Features : Rewards,Gamification,Personalization

Vendor: Citixsys Tech Solutions Pvt. Ltd.

Company Size: 251-500

HQ Location: One Rockefeller Plaza, 11th Floor, New York, NY USA 10020

Financials: PRIVATE

Belly for Business Icon

Belly for Business

4.08
★★★★★
★★★★★

Customer Loyalty Program to gain and retain customers

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Belly by mobivity is a loyalty platform that provides a solution for merchants seeking a solution for customer acquisition and loyalty. It provides a platform to connect national restaurants, retailers, personal care brands, and their partners, with customers to increase retention, visits, and spend. Belly offers an app for businesses, BellyCard for customers.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Personalization

Vendor: Belly, Inc

HQ Location: Chicago, Illinois 60603, US

iELS Icon

iELS

4.00
★★★★★
★★★★★

Loyalty Program | helps companies identify, retain and increase customer loyalty by rewarding their customer

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iELS is a loyalty marketing system that helps companies identify, retain and increase customer loyalty by rewarding them based on flexible dynamic business rules. It is designed to meet client's long-term goals and strategies. It helps to retain customers which helps to increase profits.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Campaign management
Top Features : Rewards,Gamification,Personalization

Vendor: Cardbiz Solutions Sdn Bhd

Company Size: 51-200

HQ Location: Level 30, MYEG Tower, No. 8, Jalan Damansara, Empire City, PJU 8, Selangor 47820, MY

Financials: PRIVATE

CandyBar Icon

CandyBar

4.22
★★★★★
★★★★★

Customer reward management tool to drive the customers back

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CandyBar is a customer rewards management application that helps to increase sales and engagement by providing loyalty points to clients on their recurring visits. It is designed for restaurants, salons, cafes, spas, florists, retail stores, pet shops, and automotive businesses. CandyBar enables businesses to use the unified platform to track customer visits and corresponding rewards across multiple outlets.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Customer feedback management
Top Features : Rewards,Gamification,Dashboard

Vendor: Marsello

Company Size: 11-50

HQ Location: 599 2nd St, San Francisco, California 94107, US

Financials: PRIVATE

ebbo Icon

ebbo

4.00
★★★★★
★★★★★

Customer Loyalty Platform to Reshape your customer engagement strategies

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ebbo specializes in the design, development, and implementation of fully customized premium loyalty programs for retailers. It helps retailers engage their best customers, capture invaluable data and create brand evangelists by building and managing premium loyalty programs that offer prime-style benefits, discounts and exclusive content.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Gamification,Rewards

Vendor: ebbo™

Company Size: 51-100

HQ Location: 500 Enterprise Drive, 2nd Floor, Rocky Hill, CT 06067, US

Financials: M&A

Perkville Icon

Perkville

4.23
★★★★★
★★★★★

Rewards and Loyalty Program to increase revenue with Social Referrals

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Perkville is an all-in-one Rewards and Referral program enabling customer retention by generating rewards, prompting customers for referrals and generating increased social media activity around the business. It can be used in retail outlets, gyms, yoga centers and more.

Highlights
Top Business Usecases : Loyalty management,Social media management,Engagement management
Top Features : Gamification,Rewards

Vendor: Perkville, Inc.

Founded: 2010

Company Size: 11-50

HQ Location: C/O Port Workspaces 344 Thomas L. Berkley Way Oakland, CA 94612 USA

Financials: SERIES A

LoyaltyPlus Icon

LoyaltyPlus

3.96
★★★★★
★★★★★

Create a better understanding of customer behaviour

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LoyaltyPlus is a Customer Relationship Management (CRM) software that provides complete client retention through its cutting-edge loyalty programs and partnerships. It is a customizable Loyalty Programme solutions across multiple industries from Air Transport to Retail. Its product models are designed to cater for small to large customer bases, providing a quick and effective passage to owning their loyalty program in the cloud.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Gamification,Rewards,Micro customer segmenting

Vendor: LoyaltyPlus.

Company Size: 11-50

HQ Location: Centurion, South Africa

Financials: NA

DataCandy Icon

DataCandy

4.43
★★★★★
★★★★★

Customer Loyalty & Gift Card Programs for small businesses and enterprises.

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DataCandy is a loyalty management software that provides loyalty program choices that fit the budget. DataCandy provides gift card and loyalty programs for small businesses and enterprises.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Customise loyalty program
Top Features : Personalization,Dashboard

Vendor: Paystone Inc

Company Size: 11-50

HQ Location: 642 rue de Courcelle, Suite 304, Montréal, Quebec H4C 3C5, CA

Financials: SERIES C

All Digital Rewards Icon

All Digital Rewards

4.00
★★★★★
★★★★★

Engage Customers and Employees with Personalized Rewards and Incentives.

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LoyaltySTACK is a loyalty program management software that allows the setup of customized tiers of access as well as rules and parameters that are associated with each tier.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Sales incentive management
Top Features : Gamification,Rewards,Feedback surveys

Vendor: All Digital Rewards

Company Size: 11-50

HQ Location: 7272 E Indian School Rd, #540, Scottsdale, AZ 85251

Financials: NA

One Loyalty Icon

One Loyalty

4.00
★★★★★
★★★★★

execute turn-key loyalty projects that covers everything from scratch to finish

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One Loyalty is an end-to-end loyalty solution that helps to broadcast the brand, coupons, rewards to millions of people at a time using web and mobile. It helps to build brand awareness and increase sales and revenue.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Engagement management
Top Features : Rewards,Gamification,Micro customer segmenting

Vendor: One Loyalty

Company Size: NA

HQ Location: 1540 Keller Parkway Suite, 108-124 Keller, Dallas City, TX 76248, USA.

Financials: NA

Poket Loyalty Program Software Icon

Poket Loyalty Program Software

4.44
★★★★★
★★★★★

Powerful tools to engage and excite customers

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Poket Loyalty Program Software is award-winning All-in-one Digital Loyalty Software that helps businesses to retain customers, increase repeat sales and attract more new loyal customers. Merchants can set up any loyalty program tailored to suit their business no matter what industry they’re in. The platform allows merchants to manage loyalty programs anytime, anywhere and set up promotional rules for automated campaigns tailored precisely to their customers’ spending habits or campaign performance. The solution has features like a referral program, social media sharing rewards, targeted marketing automation, gamification for customer engagement.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Campaign management
Top Features : Rewards,Gamification

Vendor: Pocket, Inc.

Company Size: 11-50

HQ Location: 50 Raffles Place, #37-00 Singapore 048623

Financials: SERIES B

Boltzmann CLP Icon

Boltzmann CLP

4.00
★★★★★
★★★★★

Customer Loyalty Platform to acquire, engage and retain customers

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Boltzmann Loyalty Solutions allows organizations to effectively build and manage customer databases, automate customer loyalty, rewards, incentive programs. It helps manufacturing or services organizations by motivating and incentivising the workforce across a vast network of Dealers, Distributors, Channel Partners (CP) represents a continuous challenge. Boltzman provides businesses with customer loyalty and payment solutions.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Channel marketing
Top Features : Rewards,Gamification,SEO

Vendor: Boltzmann Advanced Materials Pvt. Ltd.

Company Size: NA

HQ Location: 21/2, Rukmani Road, Kalakshetra Colony Besant Nagar, Chennai – 600 090. India

Rise.ai Icon

Rise.ai

4.00
★★★★★
★★★★★

manage all brand re-engagement activity Gift Cards, Loyalty Cards, Rewards and Refunds.

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Rise.ai is a Gift Card and Store Credit solution for Shopify stores, designed to manage all the brand's re-engagement activity. It helps to improve ROI and brand engagement and increase customer lifetime value.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Personalization

Vendor: Rise-AI eCommerce Solutions Ltd

Company Size: 11-50

HQ Location: Tashah 2, Tel Aviv, Israel 6209311, IL

Financials: SEED

Comarch Loyalty Management Icon

Comarch Loyalty Management

4.00
★★★★★
★★★★★

Create and manage personalized loyalty programs to build for improving customer engagement with audienc

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Comarch Loyalty Management is a cutting-edge solution that allows users to create and execute loyalty programs with ease. It supports both B2C and B2B operators. It helps to improve brand awareness, improve customer experience.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Customise loyalty program
Top Features : Gamification,Rewards,Personalization

Vendor: Comarch SA

HQ Location: al. Jana Pawła II 39A,Kraków, PL

Lootly Icon

Lootly

4.17
★★★★★
★★★★★

Rewards and referrals platform to encourage brand interaction

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Lootly is a rewards and referrals platform for eCommerce, which is designed to encourage brand interaction through incentivized customer actions. With Lootly, a business can create a customized customer loyalty program in minutes, leveraging tools like customizable points and rewards systems, a HTML editor, VIP program, referral insights, automated customer reminders, and open API.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Referral management
Top Features : Rewards,Gamification

Vendor: Lootly, Inc

Company Size: 1-10

HQ Location: 1000 Legion Pl Orlando, Florida 32801, US

Financials: PRIVATE

Clutch Platform Icon

Clutch Platform

4.11
★★★★★
★★★★★

Customer Data and Marketing Platform that transforms the data into hyper-personalized, intelligent interactions that increase customer lifetime value

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Clutch Platform a customer data and marketing platform that helps to transform the data collected into hyper-personalized, intelligent interactions that increase customer lifetime value. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Personalization,Gamification,Rewards

Vendor: Clutch Holdings

Company Size: 51-100

HQ Location: 201 S Maple Way, Suite 250, Ambler, PA 19002, US

Financials: SERIES B

Apex Loyalty Icon

Apex Loyalty

4.44
★★★★★
★★★★★

Loyalty Marketing Software that transforms the way you engage with trade

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Apex Loyalty is a loyalty management automation built on a Salesforce platform and based on the cloud. Apex Loyalty enables global companies to stay engaged and connected with their channel partners to drive more sales as well as to create advocacy for their brand.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Gamification,Rewards,Personalization

Vendor: Apex Loyalty.

Company Size: 11-50

HQ Location: 1390 Market Street. Suite 200, San Francisco, California 94102, US

Financials: NA

Switchfly Loyalty Icon

Switchfly Loyalty

4.08
★★★★★
★★★★★

Loyalty Program to engage more customers and encourage them to spend more.

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Switchfly Loyalty helps travel brands grow revenue and customer loyalty by allowing program members to earn/burn points when booking travel products, use flexible points plus cash payment options, and receive personalized rewards based on their loyalty tier. Switchfly is a global software-as-a-service provider that helps travel companies, loyalty programs, and financial services institutions engage with customers.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification,Micro customer segmenting

Vendor: Switchfly, Inc

Company Size: 251-500

HQ Location: San Francisco, California

Financials: PRIVATE

Pobuca Loyalty Icon

Pobuca Loyalty

4.00
★★★★★
★★★★★

pre-tested, pre-validated purpose built marketing

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Pobuca Loyalty is a platform that develops and grows repeat customers. It enables them to identify customers in all sales and marketing channels, map their journey, engage with them by using an omnichannel strategy, reward loyalty and predict future buying behaviours.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Loyalty management
Top Features : Rewards,Gamification,Personalization

Vendor: Pobuca

Founded: 2000

Company Size: 51-100

HQ Location: 3rd Floor 207 Regent Street W1B

Financials: SEED

Lightspeed Loyalty Icon

Lightspeed Loyalty

4.26
★★★★★
★★★★★

Definitive GuideTo Consumer Loyalty Programs - Lightspeed Loyalty

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Lightspeed Loyalty is a targeted Rewards program that aims at converting every shopper into a regular and enabling online and in-store long-term customer relationships.

Highlights
Top Business Usecases : Loyalty management,Customise loyalty program,Promotion management
Top Features : Rewards,Gamification

Vendor: Lightspeed Commerce Inc

Founded: 2005

Company Size: 501-1000

HQ Location: 700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Financials: IPO

mobile-pocket Icon

mobile-pocket

4.00
★★★★★
★★★★★

enables user engagement and retention by covering the full range of mobile loyalty and rewards solutions

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mobile-pocket is a mobile loyalty and rewards platform that bring the loyalty cards, offers and vouchers easily and quickly to the customers’ smartphones. It helps to acquire customers and strengthen customer loyalty.

Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Rewards,Gamification

Vendor: mobile-pocket

Company Size: 11-50

HQ Location: Business Campus One, Softwarepark 32, 4232 Hagenberg i.M., Austria

Financials: PRIVATE

Perx Connect+ Icon

Perx Connect+

4.00
★★★★★
★★★★★

No code loyalty engagement platform

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Highlights
Top Business Usecases : Loyalty management,Engagement management,Engaging and following up
Top Features : Gamification,Rewards,Personalization

Vendor: Perx Technologies

Company Size: 51-100

HQ Location: 20 Maxwell Road, #02-01 Singapore 069113

Financials: SERIES B