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Inside Sales Software 2024: Buyer’s Guide

Learn what is Inside Sales and how to choose the right Inside Sales software

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Read more about how companies in different industries are using Inside Sales software to drive results.

Read more about the latest news and updates in Inside Sales.

Updated By Cuspera

Last updated: Sep 27, 2024

Popular Inside Sales Software

myphoner Icon

myphoner ⚑

4.61
★★★★★
★★★★★

Cold calling and call tracking software for sales teams supporting lead management and sales engagement

Read Reviews

Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling.

Myphoner has a built-in queue which makes lead lists automatically available for the cold calling process. It ensures that all of the uploaded lead lists are organized, schedule callbacks, and the sales agent is provided with options to set when to make a callback and leads that require callbacks can be marked in the queue. Myphoner sends notifications to remind agents of follow-ups, whether they're working in the tool or not.

Myphoner features include using the powerful scheduler to stay on track and persistently follow-up on leads, capture and track leads, superior workflow for sales agents and their team, flexible Pipeline modeling and campaign setup, personalized campaign dashboard, send pre-defined, personalized follow-up emails with just a few clicks, outbound campaign management with elegant, yet powerful sales reports, never call someone twice with the same pitch, and more.

Testimonials

Justin Kessler

Entrepreneur

Market1

Highlights
Top Processes : Telemarketing,Engaging and following up,Engagement management
Top Features : Personalization,Templates,Dashboard

Vendor: Myphoner ApS

Company Size: 1-10

HQ Location: Færgevejen 4, Hundested, Copenhagen 3390, DK

Financials: PRIVATE

Servis.ai (formerly FreeAgent CRM) Icon

Servis.ai (formerly FreeAgent CRM) ⚑

4.60
★★★★★
★★★★★

Boost productivity with AI-powered task management.

Read Reviews

FreeAgent CRM is a cloud-based platform that helps teams unlock productivity effortlessly. Its cloud-based sales, marketing, and customer service platform designed to help businesses nurture quality customer relationships. It helps to boost sales efficiency and gain revenue and more.

It empowers teams to increase sales and growth by delivering more value to customers and by increasing productivity with modern collaboration tools, enabling businesses to align teams, foster transparency, and increase revenue. It helps to boost key KPIs with full-funnel visibility, marketing-sales alignment, brand enforcement, sales enablement, and marketing project management. It boosts cycle times and follow-up with push notifications, email templates, customizable deal stages and automated task management.

Key features include contact management, prospect management, automated follow-ups, automated emails and phone call logging, pipeline management and sales forecasting, interactive sales dashboards, and more.

Testimonials

Royal Palm Properties

Highlights
Top Processes : Engagement management,Collaboration,Engaging and following up
Top Features : Personalization,Templates,Dashboard

Vendor: FreeAgent CRM

Company Size: 11-50

HQ Location: 2201 Broadway, Suite 702, Oakland, California 94612, US

Financials: SEED

ConnectAndSell InstantResponse Icon

ConnectAndSell InstantResponse ⚑

4.00
★★★★★
★★★★★

Instant lead response

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ConnectAndSell InstantResponse is a Managed Service that dramatically improves the responsiveness and performance of the inside sales team.

Inside sales professionals using patented tools and processes deliver qualified leads to the sales force faster, more cost-effectively, and with a sub-5-minute response for inbound leads. It helps with qualified marketing leads called in under 5 minutes, automated persistence until lead is reached and hot transfer qualified leads to sales.

Testimonials

Ken Narita

Trinet

Highlights
Top Processes : Telemarketing,Generation of new leads,Lead management

Vendor: ConnectAndSell Inc

Founded: 2007

Company Size: 101-250

HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030

Financials: PRIVATE

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Inside Sales Buyer's Guide

In this section, you will find

What is Inside Sales Software?

What is Inside Sales Software?

Inside Sales

Inside sales, also known as remote sales or virtual sales, are mainly involved with identifying leads, nurturing them, and in some cases converting them to customers over phone or email. Inside sales teams are highly skilled people who usually deal with high ticket purchases in B2B or B2C context.

Inside Sales Software is a set of tools that assists the Inside Sales team in their lead qualification, lead nurturing and outbound connect activities.

What is Inside Sales Software?

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43 Inside Sales Software

myphoner Icon

myphoner

4.61
★★★★★
★★★★★

Cold calling and call tracking software for sales teams supporting lead management and sales engagement

Read Reviews

Myphoner is a cloud-based Sales Cold Calling and Lead Management Solution. Its lead tracking enables teams to properly nurture leads, always follow up on prospects, and have instant access to leads and their activity. It provides a solution for freelancers and teams doing B2B cold calling.

Highlights
Top Business Usecases : Telemarketing,Engaging and following up,Engagement management
Top Features : Personalization,Templates,Dashboard

Vendor: Myphoner ApS

Company Size: 1-10

HQ Location: Færgevejen 4, Hundested, Copenhagen 3390, DK

Financials: PRIVATE

Aloware Icon

Aloware

4.62
★★★★★
★★★★★

aloware.com - Modern Contact Center

Read Reviews
Highlights
Top Business Usecases : Sales call management,Call recording,Communication management
Top Features : Recording,Dashboard,Voice transcription

Vendor: Aloware, Inc.

Company Size: 11-50

HQ Location: 16060 Ventura Blvd, Los Angeles, California US

Financials: SEED

Servis.ai (formerly FreeAgent CRM) Icon

Servis.ai (formerly FreeAgent CRM)

4.60
★★★★★
★★★★★

Boost productivity with AI-powered task management.

Read Reviews

FreeAgent CRM is a cloud-based platform that helps teams unlock productivity effortlessly. Its cloud-based sales, marketing, and customer service platform designed to help businesses nurture quality customer relationships. It helps to boost sales efficiency and gain revenue and more.

Highlights
Top Business Usecases : Engagement management,Collaboration,Engaging and following up
Top Features : Personalization,Templates,Dashboard

Vendor: FreeAgent CRM

Company Size: 11-50

HQ Location: 2201 Broadway, Suite 702, Oakland, California 94612, US

Financials: SEED

Oracle Contact Center Anywhere Icon

Oracle Contact Center Anywhere

4.32
★★★★★
★★★★★

Oracle Contact Center Anywhere Documentation

Read Reviews
Highlights
Top Business Usecases : Helpdesk management,Order management,Sending & publishing communications

Vendor: Oracle Corporation

Founded: 1977

Company Size: 10001+

HQ Location: 500 Oracle Parkway Redwood Shores, CA 94065

Financials: IPO

ConnectAndSell InstantResponse Icon

ConnectAndSell InstantResponse

4.00
★★★★★
★★★★★

Instant lead response

Read Reviews

ConnectAndSell InstantResponse is a Managed Service that dramatically improves the responsiveness and performance of the inside sales team.

Highlights
Top Business Usecases : Telemarketing,Generation of new leads,Lead management

Vendor: ConnectAndSell Inc

Founded: 2007

Company Size: 101-250

HQ Location: 50 University Avenue Suite B 310 Los Gatos, CA 95030

Financials: PRIVATE

IOP CRM Icon

IOP CRM

4.23
★★★★★
★★★★★

SERVICE REQUEST MANAGEMENT..

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Highlights
Top Business Usecases : Helpdesk management,Workflow management,Order management

Vendor: IOP Technologies, Inc.

Company Size: 11-50

HQ Location: 516A, 2nd Floor, 4th Main, 17th Cross, 4th Phase, JP Nagar, Bangalore, Karnataka 560078, IN

Financials: PRIVATE

Phoneburner Icon

Phoneburner

4.75
★★★★★
★★★★★

Power Dialer Lead Engagement Software Solution

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Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Communication management,Engagement management
Top Features : Recording,Personalization,Alerts: popups & Notifications

Vendor: PhoneBurner, Inc.

Founded: 2008

Company Size: 11-50

HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651

Financials: PRIVATE

Voiptime Cloud Icon

Voiptime Cloud

4.70
★★★★★
★★★★★

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

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Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Templates

Vendor: Voiptime

Founded: 2009

Company Size: 11-50

HQ Location: Denver, Colorado

Financials: PRIVATE

Jiminny Icon

Jiminny

4.69
★★★★★
★★★★★

A revenue intelligence platform and collaboration software for remote sales teams

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Jiminny is the platform for all customer conversations using automation and AI to help sales team grow and develop. It is developed for the sales team of any company to reach their goals and grow.

Highlights
Top Business Usecases : Coaching,Sales call management,Call recording
Top Features : Recording,Personalization,Conversation Intelligence

Vendor: Jiminny, Inc.

Founded: 2016

Company Size: 51-100

HQ Location: 315 W 36th Street 5th Floor New York NY 10018

Financials: SERIES A

Phonexa Icon

Phonexa

4.69
★★★★★
★★★★★

Call, Lead & Email Marketing Tracking & Analytics Software

Read Reviews

Phonexa is an all-in-one powerful tracking solution that delivers insight into the marketing campaigns, allowing to make smarter optimizations and increase the ROI. It brings together multiple marketing channels to create a more efficient workflow, all while collecting campaign data so companies can get the most from their marketing efforts. It also helps to increase sales and revenue and acquire customers.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,SEM,Dashboard

Vendor: Phonexa Holdings LLC

Company Size: 11-50

HQ Location: 505 N. Brand Blvd., 16th Floor, Glendale, CA 91203, US

Financials: PRIVATE

Freshsales Icon

Freshsales

4.69
★★★★★
★★★★★

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Read Reviews

Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Recording,Personalization,Dashboard

Vendor: Freshworks Inc

Founded: 2010

Company Size: 1001-5000

HQ Location: 2950 S. Delaware Street, Suite 201, San Mateo CA 94403

Financials: SERIES H

Groove Icon

Groove

4.63
★★★★★
★★★★★

Sales engagement software that drives efficiency at every stage of the sales process

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Groove is a sales engagement software that drives efficiency at every stage of the sales process. The software is designed for the sales team of any business to do more productive sales.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Communication management
Top Features : Templates,Personalization,Recording

Vendor: Clari, Inc

Founded: 2012

Company Size: 51-100

HQ Location: 1154 Sonora Court Sunnyvale, CA 94086

Financials: SERIES F

Channels Icon

Channels

4.62
★★★★★
★★★★★

Data powered Phone system that turns customer data into excellent service enabling customer engagement

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Channels is a customer service solution which solves customer problems, streamlines customer service, and improves retention with Channels’ data-powered phone system. It provides solutions for call centers and client success teams that offer tools including channel management, live chat, call management, eCommerce integration, contact history, and more. The Channels platform is designed to provide agents with data on customer order history, contact details, order information, and more.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Widgets

Vendor: Channels, Inc.

Founded: 2014

Company Size: 11-50

HQ Location: Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA9 4111

Financials: PRIVATE

Vanillasoft Inside Sales CRM Icon

Vanillasoft Inside Sales CRM

4.61
★★★★★
★★★★★

Sales Engagement Software for Inside Sales

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VanillaSoft is a cloud-based sales engagement solution that combines functions like CRM, lead management and telemarketing which helps inside sales teams in businesses manage their daily operations.

Highlights
Top Business Usecases : Engagement management,Sales call management,Call recording
Top Features : Recording,Personalization,Templates

Vendor: VanillaSoft.

Founded: 2005

Company Size: 11-50

HQ Location: 4965 Preston Park Blvd., Suite 850 Plano, TX 75093

Financials: PRIVATE

Close CRM Icon

Close CRM

4.54
★★★★★
★★★★★

Inside Sales Software CRM with Calling & Emailing

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Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Sales call management
Top Features : Recording,Personalization,Templates

Vendor: Close

Founded: 2013

Company Size: 11-50

HQ Location: Palo Alto, CA

Financials: SEED

CloudTalk Icon

CloudTalk

4.54
★★★★★
★★★★★

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

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CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Personalization,Dashboard

Vendor: CloudTalk s.r.o

Company Size: 11-50

HQ Location: New York City, New York

Financials: SEED

Revenue.io Icon

Revenue.io

4.53
★★★★★
★★★★★

The complete AI-powered RevOps platform that delivers real-time guidance

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Revenue.io is an AI-powered RevOps platform that optimizes revenue performance and provides real-time guidance so teams can address the complex needs of buyers. It helps clients by surfacing and recommending what works best for every member of their team, delivering predictable results and optimizing the entire revenue operation

Highlights
Top Business Usecases : Sales call management,Call recording,Call transcription
Top Features : Recording,SEM,Conversation Intelligence

Vendor: Revenue Inc

Founded: 2012

Company Size: 51-100

HQ Location: 15000 Ventura Boulevard #200 Sherman Oaks, California 91403

Financials: PRIVATE

Hubspot Sales Hub Icon

Hubspot Sales Hub

4.47
★★★★★
★★★★★

Fully featured Sales CRM and Sales Engagement Software

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HubSpot sales hub is a sales service platform for sales teams which helps them to get all sales activities organized in one place. Using Hubspot sales teams can get lead notifications, automate tracking of all sales interactions.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Templates,Personalization,Alerts: popups & Notifications

Vendor: HubSpot, Inc

Founded: 2006

Company Size: 1001-5000

HQ Location: 25 First Street, 2nd Floor Cambridge, MA 02141 United States

Financials: IPO

Kixie Integrated Voice Icon

Kixie Integrated Voice

4.47
★★★★★
★★★★★

Sales engagement platform that boosts sales team performance

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Kixie Integrated Voice is an AI-powered voice and SMS solution for sales teams. It helps sales teams connect with more prospects and close more deals. It helps to increase sales and revenue and acquire customers.

Highlights
Top Business Usecases : Sales call management,Call recording,Coaching
Top Features : Recording,Templates,Personalization

Vendor: Kixie, Inc.

Founded: 2013

Company Size: 11-50

Financials: SEED

Dialpad Sell Icon

Dialpad Sell

4.47
★★★★★
★★★★★

Sales enablement tool that leverages AI and help sales team close more deals

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DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

Highlights
Top Business Usecases : Sales call management,Call recording,Coaching
Top Features : Recording,Voice transcription,

Vendor: Dialpad

Founded: 2011

Company Size: 501-1000

HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US

Financials: SERIES F

MonsterConnect Icon

MonsterConnect

4.46
★★★★★
★★★★★

Accelerates lead generation for B2B sales organizations through a consistent stream of live phone connections with decision-making prospects enabling increase in Sales engagement

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MonsterConnect is B2B sales call software that blends fast dialling and routing technology, efficient outbound prospecting service, and a scalable community of live agents. It provides sales acceleration software for sales and inside sales teams.

Highlights
Top Business Usecases : Telemarketing,Business development,Engagement management
Top Features : Personalization

Vendor: MonsterConnect, LLC.

Company Size: 11-50

HQ Location: 5610 Dividend Road, Indianapolis, IN 46241

Financials: NA

Dialfire Icon

Dialfire

4.42
★★★★★
★★★★★

Cloud Call Center Software

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Highlights
Top Business Usecases : Sales call management,Tracking & monitoring communications,Communication management
Top Features : Recording,Predictive dialer

Vendor: cloud IT Services GmbH

Company Size: 11-50

HQ Location: Altplauen 19 D-01187 Dresden Wolfram Gürlich

Financials: PRIVATE

Callback Tracker Icon

Callback Tracker

4.41
★★★★★
★★★★★

Communications suite for streamlined customer interactions.

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Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.

Highlights
Top Business Usecases : Sales call management,Call recording,Communication management
Top Features : Widgets,Recording,Dashboard

Vendor: Callback Tracker

Company Size: NA

HQ Location: Los Angeles, CA, US

Kaisa Icon

Kaisa

4.38
★★★★★
★★★★★

Custom engagement platform for high-consideration purchases

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Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Campaign management
Top Features : Personalization

Vendor: Kaisa Technologies AB

Company Size: 11-50

HQ Location: London, England

Financials: SERIES B