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SMS Marketing Software 2024: Ultimate Guide

SMS Marketing involves sending marketing messages and promotional campaigns using SMS as a channel. The text messages used here are mostly transactional in nature like updates and alerts and time sensitive. The target audience should provide consent to receive such messages.

Learn why SMS Marketing is important for business and how to choose the right SMS Marketing software.

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Updated By Cuspera

Last updated: Jan 31, 2024

Popular SMS Marketing Software

EZ Texting

Text Marketing Drives Results

4.43

Read Reviews
EZ Texting Icon

EZ Texting

22.16
★★★★★
★★★★★
Text Marketing Drives Results

EZ Texting is a Text Messaging Platform designed for companies to interact and engage the customers via SMS messages. The platform helps the sales and marketing team carry out an effective text marketing campaign among the customers, helping the businesses become visible and improve traffic.

The cloud-based platform helps acquire new subscribers and engage with the audience by offering features like keywords with sign-up form widgets, MMS (image & video texts), personalized reminders and Text to Vote SMS polls. Other features offered by this software include bulk texting, EZ chat, short codes, text to landline, drip campaigns, free incoming messages, link shortener and tracking & reporting.

Testimonials

Graeme Cox

Business Development Manager

Enpowered Solutions

EZ Texting Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Engagement management
Top Features : Alerts: popups & Notifications,Personalization,Templates

Vendor: Ez Texting

Founded: 2006

Company Size: 101-250

HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401

Financials: M&A

Mobile Text Alerts

The Best Text Alert System for Businesses

4.56

Read Reviews
Mobile Text Alerts Icon

Mobile Text Alerts

22.82
★★★★★
★★★★★
The Best Text Alert System for Businesses

Mobile Text Alerts is a world-class SMS platform for businesses to engage their customers and employees effectively. It helps businesses and organizations grow their revenue and streamline their communication through mass text messaging services. It is designed for small and medium-sized businesses, allowing them to communicate with their clients through messaging.

It allows users to send and receive messages, manage subscribers, and view reports. It comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions. Its web-based platform allows businesses to add subscribers using a text-in shortcode, a sign-up page, API integrations, manual entry, or even by importing spreadsheets. Marketers can also send MMS messages with pictures, including visual advertisements, product photos, and artwork for special offers.

Key features of Mobile Text Alerts include bulk messaging, drip campaign management, MMS picture messaging, link tracking, two-way communication, and automated message scheduling. It comes with an application programming interface, which lets businesses integrate the system with Zapier, Mailchimp, ActiveCampaign, ClickFunnels and more.

Testimonials

David Hanna

DaSu Enterprises Inc

Mobile Text Alerts Icon
Highlights
Top Processes : Engagement management,Engaging and following up,Drip marketing
Top Features : Alerts: popups & Notifications,Personalization,Feedback surveys

Vendor: Mobile Text Alerts

Company Size: 1-10

HQ Location: 349 5th Ave New York, NY 10016

Financials: PRIVATE

Simpletexting

No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.

4.68

Read Reviews
Simpletexting Icon

Simpletexting

23.38
★★★★★
★★★★★
No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.

SimpleTexting is a SMS marketing platform that provides simple and effective text marketing software to increase customer loyalty and drive demand. It is suited for any business looking to send text marketing campaigns easily and harness high ROI.

It features 2-way messaging, scheduled texts, auto responders, keyword & short code, custom fields, data collection, segments, link tracking, templates, extended messaging and many more. It offers mobile app that allows to manage campaigns.

It supports to scale up and launch high-volume text messages marketing campaigns on a dedicated short code. The 2-way text message service makes it easy to provide support, close deals and connect with customers. The autoresponder feature allows to create delayed messages with tricks & tips to bring in customers. It allows to track campaign performance with built-in analytics tools so you can tweak campaigns for optimum performance.

Testimonials

Walter Castillo

Checkout Success Manager

Toroe

Simpletexting Icon
Highlights
Top Processes : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Gamification,Alerts: popups & Notifications

Vendor: Simpletexting

Founded: 2010

Company Size: 1-10

HQ Location: 1815 Purdy Avenue Miami Beach, FL 33139

Financials: PRIVATE

Call Loop

SMS Text Messaging. Voice Broadcasting. Voicemail Drops

4.57

Read Reviews
Call Loop Icon

Call Loop

22.85
★★★★★
★★★★★
SMS Text Messaging. Voice Broadcasting. Voicemail Drops

Call Loop is an SMS marketing software that makes it easy to send voice broadcasts and deliver text message marketing campaigns in just a few clicks. It helps to improve ROI and increase sales and revenue.

Call Loop enables businesses to create and send personalized SMS text messages directly to the subscribers, send voice broadcasts to mobile and landline phones in seconds, drop thousands of messages straight to voicemail, and effortlessly integrate Call Loop to 3rd party provider or application.

Call Loop features that help grow business include Instantly viewing statistics, reports, and analytics in real-time, create high-quality voice broadcast audios by uploading or call to record, an online texting tool that allows to send bulk SMS online, manage hundreds and thousands of subscribers in an account with ease, automate SMS text and voice message marketing. and a whole lot more.

Call Loop Icon
Highlights
Top Processes : Call recording,Sales call management,Social media analytics
Top Features : Recording,Alerts: popups & Notifications,Personalization

Vendor: Call Loop

Company Size: 1-10

Financials: SEED

DialMyCalls

Voice Broadcast | Automated Calls | Mass Text ...

4.75

Read Reviews
DialMyCalls Icon

DialMyCalls

23.73
★★★★★
★★★★★
Voice Broadcast | Automated Calls | Mass Text ...

DialMyCalls is a broadcasting and contact management software designed to help send out phone calls, emails and text messages.

The key features of this tool includes contact labels, embeddable widgets, do not contact list, mass calling and texting, contact import, mass notification portal, payment methods and recurring messages. To help facilitate voice broadcasting, the tool offers answering machine detection, caller ID control, live answer messages, personalized recordings, Push To Leave A Message/ opt out/talk/repeat, text to speech and telephone polls. It also offers Text Message (SMS) Broadcasting with the help of features like two-way SMS, landline texting, long code SMS, mass texting, SMS keyword, SMS template and text photos & videos.

The platform provides integration through APIs with multiple platforms like Acuity Scheduling, AWeber, Calendly, Constant Contact and google calendar.

DialMyCalls Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Contact list management
Top Features : Recording,Alerts: popups & Notifications,Personalization

Vendor: On Time Telecom

Company Size: NA

HQ Location: 5500 Militay Trail Suite 22-105, Jupiter,FL 33458

Financials: PRIVATE

Sendlane

The Next Generation of Cross-Channel Marketing Automation

4.13

Read Reviews
Sendlane Icon

Sendlane

20.64
★★★★★
★★★★★
The Next Generation of Cross-Channel Marketing Automation

Sendlane is an email marketing platform for marketing teams to increase customer engagement and increase sales and revenue.

Sendlane helps marketing teams in email marketing, provides real time analytics, it offers multivariable segmentation which helps in finding and segmenting list to find new revenue that you could be missing out on. It sends personalized texts based on behaviors and triggers to communicate with customers. It provides intelligent pop ups and tracks behavior of the customers.

Sendlane comes with easily designable and sends the perfect mobile and desktop optimized email using powerful drag-and-drop campaign builder, no technical skills required (but you can use HTML). It uses machine learning for open predictability. It automatically analyses customer open patterns and habits of each contact to ensure your messages are sent when each person is most likely to engage. It comes with customizable intelligent pop ups with inline, pop-ups, floating top or bottom banners and floating box. It comes with integration to 1400 + applications.

Sendlane Icon
Highlights
Top Processes : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Templates,Gamification

Vendor: Sendlane

Company Size: 51-100

HQ Location: 10620 Treena Street, Suite 160, San Diego, CA 92131, US

Financials: SERIES C

MessageDesk

Business Text Messaging for Smarter Operations

4.00

Read Reviews
MessageDesk Icon

MessageDesk

20.00
★★★★★
★★★★★
Business Text Messaging for Smarter Operations

MessageDesk keeps businesses and organizations connected to their contacts and customers and solves hard communications problems in smarter, simpler business text messaging ways and empowers with educational and technical needs to save time, increase efficiency, grow and flourish.

MessageDesk helps contacts, customers, clients, contractors, and team mates keep connected. It helps to get paid faster. Schedule reminders and book appointments. Automate texting with autoresponders, and out-of-office texts and keep connected to customers with conversational text messaging.

Its features are payments get faster when customers pay by text. Schedule reminders, receive payments and auto-answer account questions. Texts to grow lists, market and start sales conversations, collect reviews and feedback from polls and surveys, and more.

MessageDesk Icon
Highlights
Top Processes : Engagement management,Engaging and following up,Contact list management
Top Features : Templates,Personalization,Auto scheduler & reminder

Vendor: MessageDesk

Company Size: 11-50

HQ Location: Reno, Nevada, United States

Financials: SEED

Avochato

Texting for business the easy way

4.56

Read Reviews
Avochato Icon

Avochato

22.82
★★★★★
★★★★★
Texting for business the easy way

Avochato is a mobile messaging CRM platform to manage conversations in one simple go. It is suitable for the sales, support and operations team in any company to communicate efficiently under one platform.

It features shared inbox, surveys, template messages, one-to-many messaging, mobile apps, MMS, campaigns, calling and live inbox. Avochato analytics gather relevant information from customers to give insight into deliverability.

The platform lets you create automated texts with customized fields to personalize every touch point and increase response rates. It allows to call and text from the same app and provides options like voicemail, forward calls, block robocalls, automated out of office responses, template messages, log call notes, MMS and one-to-many messaging. It offers live inbox to handle inbound texts and calls in real-time using Avochato’s filterable and customizable Live inbox. It also provides customer support, integration with other apps and on-the-go mobile app.

Avochato Icon
Highlights
Top Processes : Engagement management,Engaging and following up,Contact list management
Top Features : Personalization,Alerts: popups & Notifications,Widgets

Vendor: Avochato

Company Size: 11-50

Financials: SERIES A

Textlocal

Bulk SMS Marketing Service for Business | Send SMS Online

4.48

Read Reviews
Textlocal Icon

Textlocal

22.38
★★★★★
★★★★★
Bulk SMS Marketing Service for Business | Send SMS Online

Textlocal is a bulk SMS platform that sends and receives bulk SMS with easy to use web portals, comprehensive APIs, plugins and more. It helps small to large businesses enhance audience engagement across multiple channels with bulk messaging.

It increases sales and customer satisfaction with smarter SMS campaigns, instant OTPs, notifications, two-way interactions, and other award-winning bulk SMS services. Users can personalize their marketing content according to customer behavior and run targeted campaigns. Marketers can create custom mobile-friendly forms, surveys, questionnaires, and polls.

Key features include send SMS online, receive SMS online, SMS attachments, track SMS campaigns, WhatsApp business solution, email to SMS gateway, mobile surveys and forms, vouchers, tickets and loyalty cards, mobile web page creator, and missed call numbers and dual VMNs. It offers API-based integrations, which allow developers to configure the systems, manage SMS responses from inboxes, receive delivery receipts, and organize client groups.

Textlocal Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Engagement management
Top Features : Feedback surveys,Ticketing,Personalization

Vendor: Textlocal

Company Size: 101-250

HQ Location: Pulford House, Bell Meadow Business Park, Chester, Chester CH4 9EP, GB

Financials: M&A

TextMagic

Bulk SMS Marketing Service Provider

4.61

Read Reviews
TextMagic Icon

TextMagic

23.03
★★★★★
★★★★★
Bulk SMS Marketing Service Provider

Textmagic is an all-in-one text marketing suite that SMEs and startup businesses use to boost their sales and marketing campaigns by leveraging advanced texting technologies. It is designed to help small businesses & enterprises send notifications, alerts, and reminders and conduct SMS marketing campaigns. The service can be used to send SMS texts, notifications and alerts to customers, staff and suppliers.

The mass text-messaging platform offers SMS marketing where the users get flexibility like two-way online SMS, SMS Distribution Lists, Global SMS Coverage, Zapier SMS Integrations, Two-Factor Authentication (2FA) SMS and instant identification of invalid phone numbers and carriers. Apart from this, the business text messaging service offers reporting &analytics, voice call forwarding, incoming message automation, SMS sender ID, virtual mobile numbers, and secure text messaging.

The application is available for both iOS & Android devices. Also, it offers a Single Sign-On for Enterprises. The platform has SMS API which can be integrated with the business tools to send direct text from the apps.

TextMagic Icon
Highlights
Top Processes : Communication management,Sending & publishing communications,Contact list management
Top Features : Alerts: popups & Notifications,Personalization,Templates

Vendor: TextMagic

Company Size: 1-10

HQ Location: Salisbury House, Station Road, Cambridge CB1 2LA UK

Financials: PRIVATE

Show More

What is SMS Marketing?

SMS Marketing

SMS Marketing involves the use of an SMS text messaging service to send permission-based advertising and promotional messages to potential customers of a product or service.

It is a commonly used marketing channel that allows businesses to direct communication with a prospect. This communication varies from promotional messages and product launch announcements to sales, offers and more.

Marketers continue to reiterate email marketing as the most popular communication channel as more than 73% marketers use this channel. However, most email messages go unread, compared to that text messages have higher chances of being read due to widespread usage of mobile phones. So SMS marketing provides better engagement and conversion opportunities. Due to the ever decreasing trend in prices of text messages, SMS marketing is seen as more cost effective.

What is SMS Marketing Software?

Using a phone, one can think of pushing one or a few SMS messages. But when it involves sending messages to thousands of existing or potential customers, the phone very quickly ceases to be a practical option.

Therefore, when a company needs to send marketing messages in bulk, it cannot for obvious reasons be done manually. This is where SMS Marketing software comes in. To use this software, the user has to log in to an online application or website, which will facilitate the entry of contacts in large numbers, allow the user to frame a message, send it out and then analyze the results.

SMS may be viewed as antiquated technology - but reality is that SMS plays a key role in connecting most modern technologies

J T

Jamie Tolentino

TNW

A good SMS Marketing software will offer access to a variety of tools and applications designed to help the user get started with SMS marketing in a methodical, controlled way that is also easily scalable. It will give the user an easy to use platform that will help to efficiently create, deploy and manage SMS marketing campaigns.

The SMS marketing software is usually available in a cloud-based SaaS model, which allows users to get login access from any computer. This gives the user the benefit of managing SMS marketing campaigns on the go, in a very cost-efficient manner.

5 Benefits of SMS Marketing Software

Despite the advancement of technology-aided targeting of customers, SMS Marketing is still a highly utilized mode of communication for the following reasons:

High Open Rates

According to Gartner, SMS open rates run as high as 98% compared to email’s 20% mark. Additionally the Digital Marketing Magazine indicated in a study that 75% of consumers actually prefer to receive promotions via text message. Now, with the added benefits of SMS Marketing software, businesses of all sizes are making SMS marketing an integral part of their marketing strategy.

Cost-effective

SMS campaigns are easy on the wallet besides offering excellent RoI.

Sending an SMS Message is cheaper than most marketing channels, and it can deliver (if not higher) the same level of ROI

K D

Krissy DeAngels

Waterfall

Higher Coverage

A study by Simmons National Consumer Study (NCS) throws up an interesting insight: 91% of millennials are text messaging during a typical week, and 51% are willing to share their mobile number if encouraged by an incentive. Since mobile phone usage is so pervasive, it is much easier to reach a larger audience through SMS Marketing.

Generate leads

SMS campaigns are a very effective method of bringing in leads, using easy to set up shortcodes that allow customers to opt-in to your mailing list. This is a key part of Lead Generation.

Trackable

SMS Marketing software gives users the feature of intelligent tracking. Not only will it tell you if your messages have been sent successfully, but it will also give you details on which recipient opened what message and the links clicked.

Which industries benefit from SMS Marketing software?

SMS Marketing is a very effective and reliable method of communicating with customers. In some verticals, the use of this medium is absolutely imperative, which makes SMS Marketing software a mandatory inclusion.

Let’s take a look at some of these industries.

Retail: The retail sector is one of the pioneers in adopting SMS Marketing. It is often used to send promotions, coupons, and discount information to opted-in clients. It is further personalized by sending in information to customers based on their purchasing history.

Restaurants and Hotels: The hospitality industry uses SMS Marketing to send text messages to their customers for promotions, discounts, and offer related information on rooms when the season is low.

Finance: Banking and Financial institutions are the most prolific users of SMS Marketing software. From sending alerts on unusual activity on the account, promotions, account updates, credit card activity alerts, it is used for a variety of purposes that are found beneficial by their customers.

E-commerce stores: For communications on promotions to order shipping information, SMS marketing is one of the most effective channels for e-commerce.

Travel companies: In the travel business, customers need access to real-time information – flight updates, gate information, cancellations, delays, weather alerts and more. SMS Marketing software is a fast and reliable method to communicate this information to customers.

Appointment-based services: SMS reminders are an excellent way to ensure your clients never miss an appointment. This improves productivity and efficiency and results in cost savings.

Various industries like healthcare, non-profit organizations, consumer-facing service organizations use SMS Marketing to engage with their customers.

Why SMS Marketing is Important?

Every time a marketer runs a campaign, the big question is “Is the customer reading my ad?” Research shows that engagement rates for text messaging are higher than any other channel.

Response rates as high as 45% have been reported by marketing experts, Business2Community, while email marketing response rates taper off at 6%. SMS is also number 1 in Click-Through Rates (CTR) at 19%, far ahead of email at 2.43%, Adwords at 2%, Facebook at 0.98%, Instagram at 0.52% and LinkedIn at 0.13%.

Why SMS Marketing is Important?

Some of the business issues that SMS Marketing software overcome are:

Delays in Message Delivery

Research shows that 97% of all text messages are opened and read, with the majority of them being read within 3 minutes. This makes it an instant messaging channel for marketers, delivering results quickly.

Message Blockers and SPAM

SMS messages avoid spam filters giving a marketer’s message a very high chance of being read by the target audience.

Lack of Campaign Insight

SMS Marketing software offers analysis capabilities to help marketers understand their performance better, and enable optimization of future campaigns.

Getting Customer Feedback

Customer feedback is priceless for any business. This information helps the business make improvements to its products/services in order to establish stronger relationships with customers. Research reveals that 31% of customers respond to surveys on mobile devices, with an average response time of 6 minutes. Brands can, therefore, run surveys via SMS, receive results almost instantly and respond to it just as fast.

9 Features of SMS Marketing Software

Bulk delivery

The communication needs of a brand are varied, and SMS Marketing software makes it possible to create and schedule campaigns in bulk.

9 Features of SMS Marketing Software

Scheduling mobile messages

An SMS Marketing software also allows you to schedule messages for specific times, depending on its content. You can choose from options like date, time, distributed sends to groups or spread sends over a certain period of time.

Campaign analytics

How many messages were delivered? How many were opened? How many clicked on the embedded links? An SMS Marketing software can throw up detailed reports that will help you track the performance of your campaigns.

Surveys

An SMS Marketing software makes the creation and execution of customer surveys a very simple task and allows easy export of all data and responses collected.

Easily upload and manage contacts

SMS marketing software makes it easy to upload and manage contacts. Contacts can be grouped according to specific parameters, a feature that comes in handy when running campaigns.

Dynamic Routing

Due to longer journeys, there can be delays due to busy telecom networks. It is therefore very important that the SMS marketing software offers dynamic routing for faster delivery.

Personalization

The software can automatically personalize text messages by replacing tags (e.g., #NAME#) in your message template, with the actual information for each individual recipient.

2-way messaging

This feature helps identify and bracket message replies into separate conversations that can be tied to a customer's CRM entry.

Picture messaging (MMS)

SMS Marketing software adds the MMS feature to messages which make multimedia messages possible, allowing the use of photos, videos, and audio recordings.

SMS Marketing Software and AI

With the evolution of communication technology, AI has made its way into SMS marketing strategies in recent years.

AI can be incorporated into a Bulk SMS strategy for a variety of use cases.

AI can be employed to analyze customer data, interactions they had on the company website, purchases they made, transactions they executed in case of financial transactions. Suitable updates can be sent via SMS in the form of confirmation messages, delivery updates, account updates, promotional messages including holiday offers. Such messages are highly personalized which in turn enhances customer experience.

AI-based technologies such as natural language processing being integrated with SMS marketing software for better interactivity and decision making. Verification messages can be sent over SMS with customers responding either with YES or NO answer. An AI-based chatbot can send suitable responses back which is highly personalized which is derived from customer data.

The integration of AI into SMS marketing will also enable chat responses to customers based on their replies to text messages. Automated responses can be set up to specific customer actions, which can also be personalized using customer data.

Chatbots are an AI-driven innovation that can dramatically speed up text messaging. They can respond to multiple customers at the same time, without keeping anyone waiting, thus ensuring customer delight.

How to Choose Right SMS Marketing Software

Size of the Company

There are various text messaging and SMS Marketing software available and a lot of them built specifically to cater to specific segments - SMB, Mid Market and Enterprise. The complexity of the software varies based on the target market segment. Choice should be made based on the fitment of the company's market segment.

Standalone Product or an Integrated Suite

Very often, SMS Marketing capability is available within an integrated suite along with other capabilities like Email Marketing and Chat. Software like Sendinblue, Avochato are such examples. There are specialized text messaging software like Ez Texting, Textus which focus only on text-based channels. Depending on the company’s channel strategy, the choice can be made to go either for text only platforms or integrated platforms which can support more than text.

Technology and Feature consideration

Depending on the company’s marketing strategy and the type of usage, businesses need to look at the capabilities of the SMS Marketing software - bulk SMS capabilities, scale, and performance, AI support, personalization.

Data Migration Support

A good SMS marketing software will have the ability to import, export and transform customer data from the other marketing platforms you already use.

Integrations

SMS Marketing needs to integrate with a number of other applications like Marketing Automation, CRM, Customer Data Platforms and other omnichannel marketing applications. Ease of integration and out of box integration support available can be a key factor for choosing SMS Marketing Software.

Pricing

Pricing plays an important role in the choice of SMS Marketing software. Pricing can vary based on a number of factors like feature support ( MMS for example), message volume, keywords.

ROI of SMS Marketing Software

Experts have reported response rates of SMS marketing campaigns as high as 45%, with a Click-Through Rate at 19%. These numbers alone tell you in clear terms that SMS marketing is very cost-effective and will be a money saver for your advertising budget while generating sales.

In fact, according to Broadnet.me, eight out of ten businesses use SMS marketing software for communication and promotion. These business users are growing every year and are likely to peak by the year 2020.

As in any other marketing activity, the RoI of SMS marketing is calculated by stacking costs against revenue generated. An SMS marketing software allows you the flexibility of choosing specific metrics, depending on the results you want to measure.

The tool that empowers you is the analytics arm, which gathers, organizes and makes sense of all the data needed to judge the success of the campaign. It also helps businesses optimize their future campaigns based on inferences from the data. Based on this, you can weed out the underperforming campaigns and add fuel to those that are firing.

Which of these 146 SMS Marketing software fit your needs?

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146 SMS Marketing Software

EZ Texting

Text Marketing Drives Results

4.43

Read Reviews
EZ Texting Icon

EZ Texting

4.43
★★★★★
★★★★★
Text Marketing Drives Results

EZ Texting is a Text Messaging Platform designed for companies to interact and engage the customers via SMS messages. The platform helps the sales and marketing team carry out an effective text marketing campaign among the customers, helping the businesses become visible and improve traffic.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Engagement management
Top Features : Alerts: popups & Notifications,Personalization,Templates
EZ Texting Icon

Vendor: Ez Texting

Founded: 2006

Company Size: 101-250

HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401

Financials: M&A

Mobile Text Alerts

The Best Text Alert System for Businesses

4.56

Read Reviews
Mobile Text Alerts Icon

Mobile Text Alerts

4.56
★★★★★
★★★★★
The Best Text Alert System for Businesses

Mobile Text Alerts is a world-class SMS platform for businesses to engage their customers and employees effectively. It helps businesses and organizations grow their revenue and streamline their communication through mass text messaging services. It is designed for small and medium-sized businesses, allowing them to communicate with their clients through messaging.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Drip marketing
Top Features : Alerts: popups & Notifications,Personalization,Feedback surveys
Mobile Text Alerts Icon

Vendor: Mobile Text Alerts

Company Size: 1-10

HQ Location: 349 5th Ave New York, NY 10016

Financials: PRIVATE

Simpletexting

No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.

4.68

Read Reviews
Simpletexting Icon

Simpletexting

4.68
★★★★★
★★★★★
No. 1 SMS & Text Marketing Service For CompaniesOf All Sizes Easy to Use Enterprise SMS Platform & Developer API.

SimpleTexting is a SMS marketing platform that provides simple and effective text marketing software to increase customer loyalty and drive demand. It is suited for any business looking to send text marketing campaigns easily and harness high ROI.

Highlights
Top Business Usecases : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Gamification,Alerts: popups & Notifications
Simpletexting Icon

Vendor: Simpletexting

Founded: 2010

Company Size: 1-10

HQ Location: 1815 Purdy Avenue Miami Beach, FL 33139

Financials: PRIVATE

Call Loop

SMS Text Messaging. Voice Broadcasting. Voicemail Drops

4.57

Read Reviews
Call Loop Icon

Call Loop

4.57
★★★★★
★★★★★
SMS Text Messaging. Voice Broadcasting. Voicemail Drops

Call Loop is an SMS marketing software that makes it easy to send voice broadcasts and deliver text message marketing campaigns in just a few clicks. It helps to improve ROI and increase sales and revenue.

Highlights
Top Business Usecases : Call recording,Sales call management,Social media analytics
Top Features : Recording,Alerts: popups & Notifications,Personalization
Call Loop Icon

Vendor: Call Loop

Company Size: 1-10

Financials: SEED

DialMyCalls

Voice Broadcast | Automated Calls | Mass Text ...

4.75

Read Reviews
DialMyCalls Icon

DialMyCalls

4.75
★★★★★
★★★★★
Voice Broadcast | Automated Calls | Mass Text ...

DialMyCalls is a broadcasting and contact management software designed to help send out phone calls, emails and text messages.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Contact list management
Top Features : Recording,Alerts: popups & Notifications,Personalization
DialMyCalls Icon

Vendor: On Time Telecom

Company Size: NA

HQ Location: 5500 Militay Trail Suite 22-105, Jupiter,FL 33458

Financials: PRIVATE

Sendlane

The Next Generation of Cross-Channel Marketing Automation

4.13

Read Reviews
Sendlane Icon

Sendlane

4.13
★★★★★
★★★★★
The Next Generation of Cross-Channel Marketing Automation

Sendlane is an email marketing platform for marketing teams to increase customer engagement and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Templates,Gamification
Sendlane Icon

Vendor: Sendlane

Company Size: 51-100

HQ Location: 10620 Treena Street, Suite 160, San Diego, CA 92131, US

Financials: SERIES C

MessageDesk

Business Text Messaging for Smarter Operations

4.00

Read Reviews
MessageDesk Icon

MessageDesk

4.00
★★★★★
★★★★★
Business Text Messaging for Smarter Operations

MessageDesk keeps businesses and organizations connected to their contacts and customers and solves hard communications problems in smarter, simpler business text messaging ways and empowers with educational and technical needs to save time, increase efficiency, grow and flourish.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Contact list management
Top Features : Templates,Personalization,Auto scheduler & reminder
MessageDesk Icon

Vendor: MessageDesk

Company Size: 11-50

HQ Location: Reno, Nevada, United States

Financials: SEED

Avochato

Texting for business the easy way

4.56

Read Reviews
Avochato Icon

Avochato

4.56
★★★★★
★★★★★
Texting for business the easy way

Avochato is a mobile messaging CRM platform to manage conversations in one simple go. It is suitable for the sales, support and operations team in any company to communicate efficiently under one platform.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Contact list management
Top Features : Personalization,Alerts: popups & Notifications,Widgets
Avochato Icon

Vendor: Avochato

Company Size: 11-50

Financials: SERIES A

Textlocal

Bulk SMS Marketing Service for Business | Send SMS Online

4.48

Read Reviews
Textlocal Icon

Textlocal

4.48
★★★★★
★★★★★
Bulk SMS Marketing Service for Business | Send SMS Online

Textlocal is a bulk SMS platform that sends and receives bulk SMS with easy to use web portals, comprehensive APIs, plugins and more. It helps small to large businesses enhance audience engagement across multiple channels with bulk messaging.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Engagement management
Top Features : Feedback surveys,Ticketing,Personalization
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Vendor: Textlocal

Company Size: 101-250

HQ Location: Pulford House, Bell Meadow Business Park, Chester, Chester CH4 9EP, GB

Financials: M&A

TextMagic

Bulk SMS Marketing Service Provider

4.61

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TextMagic

4.61
★★★★★
★★★★★
Bulk SMS Marketing Service Provider

Textmagic is an all-in-one text marketing suite that SMEs and startup businesses use to boost their sales and marketing campaigns by leveraging advanced texting technologies. It is designed to help small businesses & enterprises send notifications, alerts, and reminders and conduct SMS marketing campaigns. The service can be used to send SMS texts, notifications and alerts to customers, staff and suppliers.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Contact list management
Top Features : Alerts: popups & Notifications,Personalization,Templates
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Vendor: TextMagic

Company Size: 1-10

HQ Location: Salisbury House, Station Road, Cambridge CB1 2LA UK

Financials: PRIVATE

TextUs

TextUs - Get ahold of anyone, anywhere in real time

4.77

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TextUs

4.77
★★★★★
★★★★★
TextUs - Get ahold of anyone, anywhere in real time

TextUs is an SMS Marketing Software. TextUs is a cloud-based text messaging platform designed for inside sales, recruiting and customer service teams to communicate with leads, candidates, and customers.

Highlights
Top Business Usecases : Communication management,Engagement management,Engaging and following up
Top Features : Personalization,Templates,Recording
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Vendor: TextUs

Company Size: 11-50

HQ Location: Jana Dekerta 24/1 Pietro, Krakow, Krakow 30-703, PL

Financials: SERIES C

Plivo

Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.

4.49

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Plivo

4.49
★★★★★
★★★★★
Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.
Highlights
Top Business Usecases : Communication management,Sales call management,Call recording
Top Features : Alerts: popups & Notifications,Recording,Personalization
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Vendor: Plivo

Company Size: 11-50

HQ Location: San Francisco, California, US

Financials: SEED

PhoneWagon

Call Tracking Software For Marketers To Track Metrics

4.74

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PhoneWagon

4.74
★★★★★
★★★★★
Call Tracking Software For Marketers To Track Metrics

PhoneWagon is a call tracking software that helps businesses improve their marketing strategy. It is suitable for freelancers and small businesses that are looking for an online call tracking solution; to understand their customer behavior, and monitor the progress of their marketing campaigns.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,Dashboard,Alerts: popups & Notifications
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Vendor: PhoneWagon

Company Size: 1-10

HQ Location: 303 Spring Street, New York, NY 10013, US

Financials: SEED

omnisend

Omnisend: Ecommerce Marketing Automation for Smart Marketers

4.70

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omnisend

4.70
★★★★★
★★★★★
Omnisend: Ecommerce Marketing Automation for Smart Marketers

Omnisend is an ecommerce marketing automation platform for marketing teams to increase sales, revenue and increase customer engagement.

Highlights
Top Business Usecases : Workflow management,Communication management,Engagement management
Top Features : Templates,Alerts: popups & Notifications,Personalization
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Vendor: Omnisend

Company Size: 101-250

HQ Location: 1 St Katharine's Way, London, London E1W 1UN, GB

Financials: PRIVATE

Klaviyo

Marketing Automation & Email Platform for Ecommerce businesses enabling brand building and sales growth

4.66

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Klaviyo

4.66
★★★★★
★★★★★
Marketing Automation & Email Platform for Ecommerce businesses enabling brand building and sales growth

Klaviyo is a Marketing and E-mail Automation software for online / e-commerce businesses, (entrepreneurs, marketers, brand managers, product managers, digital marketers), to grow their sales. It can be used by businesses of any size, ranging from start-ups to large enterprises.

Highlights
Top Business Usecases : Engagement management,Communication management,Sending & publishing communications
Top Features : Personalization,Templates,Micro customer segmenting
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Vendor: Klaviyo

Founded: 2012

Company Size: 1001-5000

HQ Location: 225, Franklin St, Boston, MA 02110

Financials: SERIES D

Vision6

Get more from your email marketing . SMS and email marketing software for marketers and agencies.

4.56

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Vision6

4.56
★★★★★
★★★★★
Get more from your email marketing . SMS and email marketing software for marketers and agencies.

Vision6 is an email marketing platform with all the tools and support required to grow the business with email and SMS also it connects with the favorite apps and web services. It helps to improve ROI and brand engagement.

Highlights
Top Business Usecases : Campaign management,Communication management,Sending & publishing communications
Top Features : Templates,Personalization,Dashboard
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Vendor: Vision6

Company Size: 51-200

HQ Location: Fortitude Valley, QLD

Financials: PRIVATE

Close CRM

Inside Sales Software CRM with Calling & Emailing

4.54

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Close CRM

4.54
★★★★★
★★★★★
Inside Sales Software CRM with Calling & Emailing

Close CRM is the inside sales software for startups and SMBs to make more calls, send more emails, and close more deals. It helps to enhance customer relationships and increase sales and revenue.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Sales call management
Top Features : Recording,Personalization,Templates
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Vendor: Close

Founded: 2013

Company Size: 11-50

HQ Location: Palo Alto, CA

Financials: SEED

SendPulse

Multi-Channel Marketing Automation Platform email, web push notifications, SMS, Viber with

4.54

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SendPulse

4.54
★★★★★
★★★★★
Multi-Channel Marketing Automation Platform email, web push notifications, SMS, Viber with

Sendpulse is an email marketing platform used to send bulk emails. It helps to improve sales & revenue and brand engagement.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Engagement management
Top Features : Alerts: popups & Notifications,Templates,Personalization
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Vendor: SendPulse

Company Size: 51-100

HQ Location: 1 office, New York, US

Financials: SEED

Sakari

Cloud-Based Text Messaging Service to send and receive SMS with thousands of contacts

4.54

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Sakari

4.54
★★★★★
★★★★★
Cloud-Based Text Messaging Service to send and receive SMS with thousands of contacts

Sakari is a business Text Messaging Service designed for sales, marketing, and support teams to help manage SMS campaigns through computer. The tool helps send SMS reminders, alerts, confirmations and marketing campaigns.

Highlights
Top Business Usecases : Communication management,Sending & publishing communications,Helpdesk management
Top Features : Alerts: popups & Notifications,Templates,Personalization
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Vendor: Sakari

Company Size: 1-10

HQ Location: 350 Rhode Island, Suite 240 , San Francisco, CA 94103, California 94103, US

Financials: PRIVATE

Mozeo

Business Text Messaging Software to deliver your message where it counts the most

4.53

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Mozeo

4.53
★★★★★
★★★★★
Business Text Messaging Software to deliver your message where it counts the most

Mozeo is a text messaging platform that supports businesses and organization to send text or picture messages to customers. It helps to sell to more audiences, increase brand reach and drive business growth.

Highlights
Top Business Usecases : Contact list management,Sending & publishing communications,Communication management
Top Features : Alerts: popups & Notifications,Dashboard,Personalization
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Vendor: Mozeo

Company Size: 1-10

Financials: PRIVATE

WebEngage

Marketing Automation tool to craft contextual and personalized campaigns

4.52

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WebEngage

4.52
★★★★★
★★★★★
Marketing Automation tool to craft contextual and personalized campaigns

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. The platform helps brands drive more revenue from their existing customers and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels.

Highlights
Top Business Usecases : Engagement management,Engaging and following up,Training & onboarding
Top Features : Personalization,Alerts: popups & Notifications,Dashboard
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Vendor: WebEngage

Company Size: 251-500

HQ Location: B-1602, Lotus Corporate Park, Goregaon East, Mumbai, Maharashtra 400063, IN

Financials: SERIES B

Quiq Messaging

Quiq: Business SMS Text Messaging Solutions

4.50

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Quiq Messaging

4.50
★★★★★
★★★★★
Quiq: Business SMS Text Messaging Solutions
Highlights
Top Business Usecases : Engagement management,Engaging and following up,Customer feedback management
Top Features : Bot,Dashboard,Alerts: popups & Notifications
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Vendor: Quiq

Company Size: 11-50

HQ Location: 22 South Grand Avenue, Bozeman, MT 59715, US

Financials: SERIES C

smoove

Simplifying lead generationonce and for all

4.49

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smoove

4.49
★★★★★
★★★★★
Simplifying lead generationonce and for all
Highlights
Top Business Usecases : Sending & publishing communications,Communication management,Lead management
Top Features : Landing page,Personalization,Templates
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Vendor: smoove

Company Size: 11-50

HQ Location: Haim Pekeris 4, Rehovot, Merkaz 76281, IL

Financials: PRIVATE

Nurture.ai

Intelligent omnichannel communications platform

4.45

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Nurture.ai

4.45
★★★★★
★★★★★
Intelligent omnichannel communications platform
Highlights
Top Business Usecases : Engaging and following up,Engagement management,Drip marketing
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Vendor: Nurture.AI

Company Size: NA

Financials: PRIVATE