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20NINE vs Agile CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. Agile CRM is based on a specific set of business needs and context. The comparison uses 7515 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Agile CRM

20NINE, and Agile CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Agile CRM focuses on Contact List Management with E-Mail, Communication Management with E-Mail, Helpdesk Management with E-Mail, Engagement Management with E-Mail, etc.

"Salesbox is easy and fun to use. We chose Salesbox because it is so much more modern, good looking and a more fun experience than what we had seen before. Those things actually matter to us. If the users like the design, the ease of use, they will b...e much more likely to use it. " - Event company

"I love AGILE CRM. It's a perfect solution for startups. The price is right and the system does all I need it to. I had a small issue and called the customer service line. I was really impressed being able to speak with the team all the way from Aust...ralia. They fixed my issue immediately and were very nice to deal with. I highly recommend AGILE CRM. AGILE CRM is excellent for startups who can't afford the high prices of alternative solutions out there. " - Penina Petersen

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Agile CRM

Focus area

Agile CRM is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Agile CRM | Automate your sales, marketing, and service in one platform

Age

2014

2012

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

103

Total Goals
(we found evidences for)

3

16

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




training & onboarding


relationship management


conversion management


loyalty management

identify target customers


segmentation and targeting


helpdesk management


social media analytics


scheduling post to social media


managing social media account


engaging on social media


monitoring social media


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


workflow management


lead qualification: behavioural


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic






social media marketing



promotion management


discount management


knowledge management




measuring customer satisfaction


customer feedback management

measuring customer satisfaction



content management



pipeline management



subscription management


category management


conference call management


lifetime value management


products & pricelist management


database marketing



revenue cycle management




account management



follower management


sales review & feedback




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve ROI

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Reduce bounce

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • phone calls

  • user generated content

  • blogs

  • newsletter

  • text SMS

  • Facebook

  • LinkedIn

  • chat

  • video

  • mobile

  • Twitter

  • offline

  • Facebook page

  • point of sale

  • mobile app

  • games

  • Skype

  • promotions

  • review sites

  • Amazon

  • events

  • trade shows

  • coupons

  • on premises

  • Instagram

  • See 25 more
  • e-mail

  • website

  • social media

  • phone calls

  • user generated content

  • blogs

  • newsletter

  • text SMS

  • Facebook

  • LinkedIn

  • chat

  • video

  • mobile

  • Twitter

  • offline

  • Facebook page

  • point of sale

  • mobile app

  • games

  • Skype

  • promotions

  • review sites

  • Amazon

  • events

  • trade shows

  • coupons

  • on premises

  • Instagram

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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high

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting