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20NINE vs BUSINESSNEXT: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. BUSINESSNEXT is based on a specific set of business needs and context. The comparison uses 3794 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and BUSINESSNEXT

20NINE, and BUSINESSNEXT belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

BUSINESSNEXT focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"Salesbox makes it easy to work with multiple processes. Since we have different products and sales processes the possibility to quickly feed each lead into the correct sales process was a deal breaker for us. " - IT company

"We believe in CRMNEXT. With over 1,00,000+ users & 4,500+ branches & multiple integration points, it was hard for any system to match our expectations. We have enjoyed 99.9% uptime availability & seamless scalability. It just seems perfect. " - GYAN SHANKAR

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than 20NINE for

Software Failure Risk

  • low

About

Contextual software for small businesses aiming big

The #1 CRM For Banking And Insurance

Age

2014

Financials

SEED

SERIES A

Business Need

Total Processes
(we found evidences for)

28

24

Total Goals
(we found evidences for)

3

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up



segmentation and targeting



helpdesk management


monitoring social media


engaging on social media


social media analytics


social media management

monitoring social media

engaging on social media

social media analytics





knowledge management


calendar management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more
  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting