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20NINE vs InStream: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. InStream is based on a specific set of business needs and context. The comparison uses 918 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and InStream

20NINE, and InStream belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

InStream focuses on Contact List Management, Communication Management with Social Media, Social Media Management with Social Media, Engagement Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo InStream

Focus area

InStream is better than 20NINE for

Software Failure Risk

  • low

About

Contextual software for small businesses aiming big

InStream | Sales, contact management and relationship automation tool

Age

2014

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

42

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up



training & onboarding


relationship management


conversion management


loyalty management


engaging on social media


scheduling post to social media


managing social media account


social media management

engaging on social media

scheduling post to social media

managing social media account



competitive intelligence



motivation management


helpdesk management


workflow management



content management



pipeline management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Build brand awareness

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • social media

  • e-mail

  • phone calls

  • offline

  • video

  • LinkedIn

  • point of sale

  • on premises

  • website

  • promotions

  • Twitter

  • Facebook

  • mobile

  • causes and charity

  • coupons

  • display advertisement

  • events

  • trade shows

  • mass media

  • television

  • user generated content

  • blogs

  • See 19 more
  • social media

  • e-mail

  • phone calls

  • offline

  • video

  • LinkedIn

  • point of sale

  • on premises

  • website

  • promotions

  • Twitter

  • Facebook

  • mobile

  • causes and charity

  • coupons

  • display advertisement

  • events

  • trade shows

  • mass media

  • television

  • user generated content

  • blogs

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting