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Compare 20NINE vs Spotler CRM

Comparison Summary

For 20NINE vs Spotler CRM comparison, Our AI algorithm looked at 3361 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 20NINE and Spotler CRM to solve their respective business needs.

Pros and cons of 20NINE and Spotler CRM

20NINE is more suited to businesses that require Sales Document Management and Forecasting where as Spotler CRM is focused towards Helpdesk Management with Phone Calls and Contact List Management with E-Mail .

logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Spotler CRM

Focus area

Spotler CRM is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

The CRM That Grows With Your Business

Age

2014

2004

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

28

66

Total Goals
(we found evidences for)

3

13

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




training & onboarding


relationship management


segmentation and targeting


helpdesk management



social media analytics


engaging on social media


scheduling post to social media


social media management

social media analytics

engaging on social media

scheduling post to social media


pipeline management


business development


workflow management


customer case management




opportunity management


account management



follower management





trade show marketing



lifetime value management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more
  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting