Spotler CRM Overview

Really Simple Systems CRM includes all essential sales and marketing features in an easy-to-use platform. Spotler CRM offers a powerful and integrated solution.

Use Cases

Customers recommend Helpdesk Management, Contact List Management, Engagement Management, as the business use cases that they have been most satisfied with while using Spotler CRM.

Other use cases:

  • Campaign Management
  • Communication Management
  • Lead Tracking
  • Generation Of New Leads
  • Lead Management
  • Social Media Management
  • Forecasting
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Spotler CRM.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Improve Visibility
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Efficiency
  • Launch New Products
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Spotler CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Spotler CRM works with different mediums / channels such as Phone Calls. Chat. Skype etc.

Spotler CRM's features include Recording, Dashboard, Personalization, etc. and Spotler CRM support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Spotler CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"Not only does Really Simple Systems act as a digital database, but it also allows me to crunch my data and laser target my market segment." - Neil Gilmartin

Peer review evidence (same sources as the product rating summary)

"..."The quick support and help from the team at Really Simple Systems is brilliant whether it be by Skype, telephone or email...." CRM Marketing Software Integrated
"...Next time I contact a customer I can clearly see who last spoke or emailed and what was said...." Peer review by Debra S., Office Manager, Management Consulting
"...We are trying to better manage client data as well as create a solid follow-up procedure for keeping clients and acquiring new ones...." Peer review by Curtis W, Chief Executive Officer, Health, Wellness and Fitness

Spotler CRM, Less Annoying CRM, Teamgate CRM, Freshsales, NetHunt CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Spotler CRM

Top Industries

  • Non-Profit Organization Management
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Spotler CRM is popular in Non-Profit Organization Management, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Spotler CRM Customer wins, Customer success stories, Case studies

What makes Spotler CRM ideal for Helpdesk Management?

What solutions does Spotler CRM provide for Contact List Management?

How efficiently Does Spotler CRM manage your Engagement Management?

What Are the key features of Spotler CRM for Campaign Management?

What makes Spotler CRM ideal for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Spotler CRM solved their CRM needs. Cuspera uses 3116 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Spotler CRM testimonial

Neil Gilmartin

NT Software Consultancy

Not only does Really Simple Systems act as a digital database, but it also allows me to crunch my data and laser target my market segment. Testimonial By Neil Gilmartin
Spotler CRM testimonial

Michelle Gale

Mary Ward International Australia

Really Simple Systems CRM offered a number of database solutions while simultaneously reducing the costs of managing our data Testimonial By Michelle Gale
Spotler CRM testimonial

Simon Bulteel

Cooden Tax Consulting

The key selling point for us was Really Simple Systems’ flexibility. Testimonial By Simon Bulteel
CUSTOMERS TESTIMONIALS
Spotler CRM testimonial

Neil Gilmartin

NT Software Consultancy

Not only does Really Simple Systems act as a digital database, but it also allows me to crunch my data and laser target my market segment. Testimonial By Neil Gilmartin
Spotler CRM testimonial

Michelle Gale

Mary Ward International Australia

Really Simple Systems CRM offered a number of database solutions while simultaneously reducing the costs of managing our data Testimonial By Michelle Gale
Spotler CRM testimonial

Simon Bulteel

Cooden Tax Consulting

The key selling point for us was Really Simple Systems’ flexibility. Testimonial By Simon Bulteel
 

CliniClowns - Non Profit Organization Management - Small

Amersfoort, Netherlands

CliniClowns used Spotler Engage to improve their social media and webcare operations. They combined professional agents and volunteers to monitor and respond to messages seven days a week. The platfo...rm helped them deliver positive engagement, manage live chat during campaigns, and quickly address requests from parents and care institutions. Spotler Engage enabled efficient teamwork, direct publishing, and real-time sentiment monitoring for better service and storytelling.

 

Jacobs Douwe Egberts - Food & Beverages - Very Large

Amsterdam, Netherlands

Jacobs Douwe Egberts used Spotler Engage to improve customer service. The company integrated multiple channels like phone, email, WhatsApp, social media, live chat, and chatbots. About half of all ch...ats are handled by the chatbot, which collects key information for agents. The team uses Spotler to monitor KPIs and ensure fast, personal service. Customer satisfaction scores average above four out of five.

 

Cameranu - Retail - Medium

Urk, Netherlands

Spotler Activate helped Cameranu personalise email campaigns and recover abandoned carts. The platform enabled Cameranu to track the offline impact of online marketing, improving their understanding ...of the ROPO effect. Using first-party data, Cameranu built detailed customer profiles and increased the relevance of their communications. Cart and browser abandonment emails saw high open rates, boosting customer loyalty. Cameranu now targets marketing more effectively and prepares for a future without third-party cookies.

Shade Station - Retail - Medium

Spotler Activate Search helped Shade Station boost on-site search speed and accuracy. The UK-based retailer saw a 50% increase in conversion rate and a 54% rise in revenue. Implementation was simple,... with fast results. Shade Station rolled out the solution to US and Australian sites after success in the UK. The company sells designer sunglasses, optics, and watches online.

Lucardi - Retail - Large

Spotler Activate helped Lucardi, the largest jewellery chain in the Netherlands, boost sales by 323% with a new cart abandonment journey. Lucardi used RFM segmentation and marketing automation to tar...get customers at every phase. The solution increased efficiency and personalized communication. Lucardi worked with Clever Strategy to implement these changes and drive results in retail marketing.

Thorn Baker Group - Construction - Medium

Spotler helped Thorn Baker Group, a specialist recruiter in construction, boost their lead generation. After losing the ability to email 80% of their database with Mailchimp, they needed a new soluti...on. Spotler enabled them to identify website visitors and automate their sales funnel. This led to a 400% increase in leads and significant growth in their send lists.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Spotler CRM

What is Spotler CRM used for?

Spotler CRM is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Contact List Management and Engagement Management .

What are the top features of Spotler CRM?

Recording, Dashboard and Personalization are some of the top features of Spotler CRM.

Who uses Spotler CRM?

Spotler CRM is used by Non-Profit Organization Management, Computer Software and Information Technology And Services among other industries.

What are Spotler CRM alternatives?

Less Annoying CRM, Teamgate CRM, Freshsales and NetHunt CRM are popular alternatives for Spotler CRM.

Where is Spotler CRM located?

Spotler CRM is headquartered at The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ.
lightning

Peers used Spotler CRM for helpdesk management and contact list management

Spotler CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.66/5

Read Reviews (50)
Custom Reports

3.89/5

Read Reviews (450)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.66/5

Read Reviews (50)
Custom Reports

3.89/5

Read Reviews (450)

Software Failure Risk Guidance

?

for Spotler CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Spotler CRM

Spotler Limited News

Partnership

Spotler and Leadinfo launch integration | Spotler

Spotler and Leadinfo have launched an integration that combines website behavior, customer interactions, and lead insights into a unified dashboard. This integration aims to enhance B2B marketing and sales efforts by providing real-time insights and automated campaign activation. The collaboration offers a privacy-compliant alternative to fragmented martech stacks, allowing for more personalized and effective campaigns.

Spotler Limited Profile

Company Name

Spotler Limited

Company Website

https://spotler.com/en-gb

Year Founded

2005

HQ Location

The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Employees

11-50

Social

Financials

M&A