Freshsales Overview
Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.
Use Cases
Customers recommend Engagement Management, Communication Management, Workflow Management, as the business use cases that they have been most satisfied with while using Freshsales.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Freshsales.
Freshsales Use-Cases and Business Priorities: Customer Satisfaction Data
Freshsales works with different mediums / channels such as E-Mail. and Phone Calls.
Freshsales's features include Recording, Personalization, Dashboard, etc. and Freshsales support capabilities include AI Powered, Phone Support, Email Support, etc. also Freshsales analytics capabilities include Analytics, and Custom Reports.
Reviews
"In the past, we used Zoho and never fully understood it. It was difficult to get our sales team to use the clumsy, difficult-to-understand CRM (myself included). But with Freshsales, it actually makes sales fun again. In less than an hour, I had all... of our leads imported and the system figured out." - Julie Brant Simbro
Freshsales, Pipeline CRM, Agile CRM, Pipedrive, Zendesk Sell, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Freshsales
Top Industries
- Computer Software
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Freshsales is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Freshsales Use Cases
How does Freshsales address your Engagement Management Challenges?
How does Freshsales address your Communication Management Challenges?
What Are the key features of Freshsales for Workflow Management?
How does Freshsales address your Lead Management Challenges?
How efficiently Does Freshsales manage your Contact List Management?
81+ more Business Use Cases
40 buyers and buying teams have used Cuspera to assess how well Freshsales solved their CRM needs. Cuspera uses 8366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
In the past, we used Zoho and never fully understood it. It was difficult to get our sales team to use the clumsy, difficult-to-understand CRM (myself included). But with Freshsales, it actually makes sales fun again. In less than an hour, I had all of our leads imported and the system figured out. Testimonial By Julie Brant Simbro |
|
Sales Sequences have allowed us to easily re-engage prospects who have become unresponsive. It allows us to follow-up with a large number of people who are qualified buyers but not yet ready to purchase, all without leaving the CRM. Testimonial By James Back |
|
Our initial choice SalesforceIQ did not offer easy API integration, and came with too many customizations which were bells and whistles for our sales team. We were paying over $300 per month for a sales CRM we weren’t fully using. Freshsales’ refreshingly clean UI was an immediate catch, and there ...was no difficulty with integrations. We can see all activities, and perform multiple actions in one place at an affordable price. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Julie Brant Simbro Managing Partner ACE Mystery Shopping |
In the past, we used Zoho and never fully understood it. It was difficult to get our sales team to use the clumsy, difficult-to-understand CRM (myself included). But with Freshsales, it actually makes sales fun again. In less than an hour, I had all of our leads imported and the system figured out. Testimonial By Julie Brant Simbro |
|
James Back Business Development BigVU |
Sales Sequences have allowed us to easily re-engage prospects who have become unresponsive. It allows us to follow-up with a large number of people who are qualified buyers but not yet ready to purchase, all without leaving the CRM. Testimonial By James Back |
|
Daniel Goodrich, Esq Head of Candidate Success CovalentCareers |
Our initial choice SalesforceIQ did not offer easy API integration, and came with too many customizations which were bells and whistles for our sales team. We were paying over $300 per month for a sales CRM we weren’t fully using. Freshsales’ refreshingly clean UI was an immediate catch, and there ...was no difficulty with integrations. We can see all activities, and perform multiple actions in one place at an affordable price. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
Case Study Shelton Development ServicesRead More |
|
Computer Software
|
Computer Software |
Case Study TRIBUSRead More |
|
Computer & Network Security
|
Computer & Network Security |
Case Study a&s AdriaRead More |
Frequently Asked Questions(FAQ)
for Freshsales
What is Freshsales?
Freshsales is a customer relationship management (CRM) software by Freshworks designed for high-velocity sales teams to attract leads, engage across multiple touchpoints, close deals and nurture relationships.
The key features of the software include Built-in email and phone, AI-based lead scoring, Workflow automation, Visual sales pipeline and actionable insights. The software is available in more than 30 languages, supports multiple currencies and hosts over 75 apps that can be seamlessly integrated with it to enhance productivity.
Freshsales automatically captures all the website traffic as leads, cluster them based on their web activity and assigns to the relevant salesperson. It collects data and segments activities based on a contact’s behavior and runs analytics to give a 360 degree customer view.
What is Freshsales used for?
What are the top features of Freshsales?
Who uses Freshsales?
What are Freshsales alternatives?
Where is Freshsales located?
Peers used Freshsales for engagement management and communication management
Freshsales Competitors
Freshsales Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (57) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (914) |
Freshsales Integrations
Freshsales integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Freshsales
Software Failure Risk Guidance
?for Freshsales
Overall Risk Meter
Top Failure Risks for Freshsales
Freshworks Inc News
Freshworks announce partnership with Unisys - The Hindu BusinessLine
Freshworks has announced a partnership with Unisys.
Freshworks Unveils Easy - To - Use AI Agent to Improve the Customer and Employee Experience
Freshworks Inc. launches an easy-to-use AI agent to enhance customer and employee experiences, aiming to simplify interactions.
Freshworks Unveils Easy-To-Use AI Agent to Improve the Customer and Employee Experience - GlobeNewswire
Freshworks launched a user-friendly AI agent to enhance experiences for customers and employees.
Freshworks Inc Feeds
Freshworks ( FRSH ) Expected to Announce Quarterly Earnings on Tuesday
Freshworks is set to announce its quarterly earnings on February 4th, with expected earnings of $0.08 per share and revenue of $189.44 million. The stock opened at $18.60, with a market cap of $5.63 billion.
Freshworks to Announce Fourth Quarter and Full Year 2024 ...
Freshworks is set to announce its financial results for the fourth quarter and full year of 2024.
Freshworks Appoints Srinivasan Raghavan as Chief Product Officer - GlobeNewswire
Freshworks has appointed Srinivasan Raghavan as their new Chief Product Officer.
Freshworks Inc Profile
HQ Location
2950 S. Delaware Street, Suite 201, San Mateo CA 94403
Employees
1001-5000
Social
Financials
SERIES H
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