ClickUp: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: ClickUp
Brand: ClickUp
Rating: 4.71 (7051 reviews)

4.71 5

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(7051)

One app to replace tasks, docs, chat, goals, & more

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ClickUp Overview

ClickUp aims to boost productivity by consolidating tasks, docs, goals, and chat into one app. Their mission is to replace multiple tools with a single solution.

Use Cases

Customers recommend Workflow Management, Collaboration, Onboarding, as the business use cases that they have been most satisfied with while using ClickUp.

Other use cases:

Engagement Management
Communication Management
Products & Pricelist Management
Helpdesk Management
Campaign Management
Generation Of New Leads
Knowledge Management

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Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using ClickUp.

Other priorities:

Enhance Customer Relationships
Launch New Products
Increase Sales & Revenue
Improve Visibility
Scale Best Practices
Improve Efficiency
Enter New Markets Internationally Or Locally
Establish Thought Leadership
Improve Navigation

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ClickUp Use-Cases and Business Priorities: Customer Satisfaction Data

ClickUp's features include Personalization, Alerts: Popups & Notifications, Templates, etc. and ClickUp support capabilities include Email Support, Phone Support, 24/7 Support, etc. also ClickUp analytics capabilities include Analytics, and Custom Reports.

Reviews

"...we work project with multiple teams it was becoming extremely difficult to collaborate with team members for individual delivery , we started using click up and it helped us a lot in avoiding physical meetings and email follow ups...." Peer review by Verified Reviewer, Telecommunications

ClickUp, Monday.com, Adobe Workfront, Teamwork, ActiveCollab, etc., all belong to a category of solutions that help Project Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ClickUp

Top Industries

Marketing and Advertising
Information Technology and Services
Computer Software

Popular in

Small Business
Mid Market
Enterprise

ClickUp is popular in Marketing And Advertising, Information Technology And Services, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ClickUp Use Cases

What benefits does ClickUp offer for Workflow Management?

ClickUp allows users to manage workflow in a customized way, fitting the needs of diverse teams and individuals. It provides a range of features for organizing tasks, tracking time, and integrating with other applications. ClickUp lacks pre-made templates to help users quickly set up workflows for specific project types.

"...It's easy to set up the different departments and sub-divisions, and has really helped us get an effective workflow...." Peer review by Laura G., CEO, Computer Software

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What benefits does ClickUp offer for Collaboration?

ClickUp enables team members to collaborate on projects and tasks. It provides tools for task assignment, status tracking, and communication. ClickUp also offers various views, including Gantt charts and boards, for managing projects and sharing progress with clients. While ClickUp offers collaboration features, it currently lacks a collaborative way to share requirements matrices.

"...It is really easy to use, easy to add your team mates to collaborate. ...." Peer review by Verified Reviewer

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How can ClickUp enhance your Onboarding process?

ClickUp provides a straightforward interface that enables easy onboarding for new team members. The application allows for customization to suit different workflows. ClickUp may require some initial guidance for users to fully understand its capabilities.

"...Our development team has tried 4 different options in 2016 and none have had everything we need...." Peer review by Austin E., Manager, Channel Programs

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How does ClickUp address your Engagement Management Challenges?

Clickup helps users manage their projects by assigning tasks and tracking progress. The platform encourages accountability by monitoring task completion and facilitating follow-up. Clickup lacks threaded conversations, making it difficult to engage in extended discussions.

"...With this Typeform-ClickUp integration, every new entry to Typeform will trigger a new task in ClickUp making sure all details are recorded accurately and followed up with sufficiently. ..." Typeform Integration with ClickUp

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What Are the key features of ClickUp for Communication Management?

ClickUp facilitates communication and project management for teams. It allows users to assign tasks, track progress, and collaborate with colleagues. However, ClickUp can sometimes send unnecessary emails and automatically publishes comments when the enter key is pressed.

"...Project management and communications into team...." Peer review by Valentin Y., CEO, Management Consulting

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54+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ClickUp solved their Project Management needs. Cuspera uses 7051 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Project Management needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
MCM Agency Marketing and Advertising	Marketing and Advertising	CASE STUDY MCM Agency ClickUp Brain AI boosts productivity by 30%, aligns teams, and reduces costs by 75%, saving mid-market companies about $94K annually. Read More

Video

ClickUp Release 3.18

Frequently Asked Questions(FAQ)

for ClickUp

What is ClickUp?

ClickUp is a customizable productivity platform that replaces other workplace apps for all users and all departments in an organization. It offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.

ClickUp gives flexibility and control to organize everything from small teams to enterprise companies. It helps to tackle work from any angle with 15+ powerful views. Easily customized to manage any type of project, no code or add-ons required. Collaborate on product ideas, document bugs, or jot down meeting minutes with ClickUp Docs. Edit in real-time and keep everyone up-to-date with a visual knowledge base. Set goals, track progress, and manage resources more effectively with powerful reporting features along with Global Time Tracking, Time Estimates, and time Reporting.

Some of its features include creating tasks for anything in ClickUp, customized project management, viewing tasks in Google sheets, sending and receiving emails directly within ClickUp, scheduling the team and syncing in real-time with Google, Outlook and Apple. Goal tracking, time tracking and more.

What is ClickUp used for?

ClickUp is a Project Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Workflow Management, Collaboration and Onboarding .