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20NINE vs Salsa CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for 20NINE medium Failure Risk for Salsa CRM medium
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Comparison Summary

This comparison report of 20NINE vs. Salsa CRM is based on a specific set of business needs and context. The comparison uses 3006 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and Salsa CRM

20NINE, and Salsa CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

Salsa CRM focuses on Helpdesk Management with Offline, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

"Salesbox made us more efficient directly It is amazing how we became more efficient after only 3 days of using Salesbox. I have never experienced any CRM just like it. It is clearly designed by people who understand what efficient sales is all about. " - Sales development company

"We had separate platforms for sending emails, managing supporter data and accepting donations. The systems didn't talk to each other, which was frustrating and made things like sending segmenting emails very unrealistic. " - Barbara Rose

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo Salsa CRM

Focus area

Salsa CRM is better than 20NINE for

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Donor Management and Fundraising CRM

Age

2014

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

28

49

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction

sales document management

Read Reviews (16)

Read Reviews (5)

digital signature

Read Reviews (6)

Read Reviews (1)

proposal & quote management

Read Reviews (5)

Read Reviews (3)

contract management

Read Reviews (3)

Read Reviews (1)

forecasting

Read Reviews (11)

Read Reviews (0)

collaboration

Read Reviews (9)

Read Reviews (1)

communication management

Read Reviews (8)

Read Reviews (63)

sending & publishing communications

Read Reviews (6)

Read Reviews (37)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (25)

generation of new leads

Read Reviews (6)

Read Reviews (0)

lead analytics

Read Reviews (5)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (8)

campaign management

Read Reviews (2)

Read Reviews (6)

engagement management

Read Reviews (2)

Read Reviews (149)

engaging and following up

Read Reviews (2)

Read Reviews (146)

training & onboarding

Read Reviews (1)

Read Reviews (41)

relationship management

Read Reviews (1)

Read Reviews (26)

segmentation and targeting

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (0)

Read Reviews (128)

scheduling post to social media

Read Reviews (0)

Read Reviews (15)

engaging on social media

Read Reviews (0)

Read Reviews (10)

social media analytics

Read Reviews (0)

Read Reviews (4)

social media management

Read Reviews (0)

Read Reviews (31)

scheduling post to social media

Read Reviews (0)

Read Reviews (15)

engaging on social media

Read Reviews (0)

Read Reviews (10)

social media analytics

Read Reviews (0)

Read Reviews (4)

competitive intelligence

Read Reviews (0)

Read Reviews (8)

content sharing

Read Reviews (0)

Read Reviews (6)

content management

Read Reviews (0)

Read Reviews (6)

content sharing

Read Reviews (0)

Read Reviews (6)

customer feedback management

Read Reviews (0)

Read Reviews (5)

community building

Read Reviews (0)

Read Reviews (3)

workflow management

Read Reviews (0)

Read Reviews (3)

account management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

  • offline

  • causes and charity

  • e-mail

  • social media

  • website

  • newsletter

  • user generated content

  • blogs

  • phone calls

  • mobile

  • video

  • mobile app

  • trade shows

  • chat

  • point of sale

  • mass media

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting