Salsa CRM Overview

Salsa-CRM fundraising software by Bonterra Tech attracts donors and increases engagement. It empowers organizations to foster donor relationships with a seamless supporter experience.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Communication Management, as the business use cases that they have been most satisfied with while using Salsa CRM.

Other use cases:

  • Onboarding
  • Social Media Management
  • Relationship Management
  • Event Management
  • Digital Marketing
  • Competitive Intelligence
  • Contact List Management
See all use cases See less use cases

Business Priorities

Improve ROI and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Salsa CRM.

Other priorities:

  • Improve Digital And Social Presence
  • Acquire Customers
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Launch New Products
See all business priorities See less business priorities

Salsa CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Salsa CRM works with different mediums / channels such as Offline. Causes And Charity. E-Mail etc.

Salsa CRM's features include Personalization, Ticketing, Recording, etc. and Salsa CRM support capabilities include Email Support, Chat Support, Phone Support, etc. also Salsa CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"We are building a community of supporters to take action and hold our elected leaders accountable. We work to make sure government leaders are hearing from their constituents that early education is a critical investment. It helps to build stronger ...communities and economies. And, it helps kids live better lives in the long run." - Diana Onken

Salsa CRM, Kindful, Neon CRM, Blackbaud Luminate Online, Giveffect, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salsa CRM

Top Industries

  • Non-Profit Organization Management
  • Government Administration
  • Consumer Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Salsa CRM is popular in Non-Profit Organization Management, Government Administration, and Consumer Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Salsa CRM Use Cases

Why is Salsa CRM the best choice for Engagement Management?

How can Salsa CRM enhance your Helpdesk Management process?

How can Salsa CRM enhance your Communication Management process?

What makes Salsa CRM ideal for Onboarding?

How can Salsa CRM enhance your Social Media Management process?

31+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Salsa CRM solved their CRM needs. Cuspera uses 2761 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Salsa CRM testimonial

Diana Onken

Director of Mobilization

Save the Children Action Network

We are building a community of supporters to take action and hold our elected leaders accountable. We work to make sure government leaders are hearing from their constituents that early education is a critical investment. It helps to build stronger communities and economies. And, it helps kids live... better lives in the long run.

Testimonial By Diana Onken
Salsa CRM testimonial

Keith Oberg

Director

Bikes for the World

We have been using Salsa for number of years to communicate our collections, our need for volunteers to help us prep and load bikes as well as to communicate our accomplishments. Testimonial By Keith Oberg
Salsa CRM testimonial

Dave Tinker

VP of Advancement

ACHIEVA

When I first started here over 10 years ago we had a fundraising database that was difficult to use and spent more time working on the database and less time working with the donors. We wanted to find a new fundraising software that reduced expenses, but increase productivity. Testimonial By Dave Tinker
CUSTOMERS TESTIMONIALS
Salsa CRM testimonial

Diana Onken

Director of Mobilization

Save the Children Action Network

We are building a community of supporters to take action and hold our elected leaders accountable. We work to make sure government leaders are hearing from their constituents that early education is a critical investment. It helps to build stronger communities and economies. And, it helps kids live... better lives in the long run.

Testimonial By Diana Onken
Salsa CRM testimonial

Keith Oberg

Director

Bikes for the World

We have been using Salsa for number of years to communicate our collections, our need for volunteers to help us prep and load bikes as well as to communicate our accomplishments. Testimonial By Keith Oberg
Salsa CRM testimonial

Dave Tinker

VP of Advancement

ACHIEVA

When I first started here over 10 years ago we had a fundraising database that was difficult to use and spent more time working on the database and less time working with the donors. We wanted to find a new fundraising software that reduced expenses, but increase productivity. Testimonial By Dave Tinker

Case Studies

COMPANY INDUSTRY CASE STUDIES
Salsa CRM case study
Hospital & Health Care
Hospital & Health Care
Case Study Hoffman Hospice

Learn How Salsa CRM helps Hoffman Hospice with Staffing and time management.

Read More
Salsa CRM case study
Non-Profit Organization Management
Non-Profit Organization Management
Case Study A Bridge for Kids

How after linking online donation page with Salsa CRM, A Bridge For Kids increased online donations by $40,000.

Read More
Salsa CRM case study
Education
Education
Case Study The Briscoe Western Art Museum

How on using Salsa, the development team of The Briscoe Western Art Museum has found it to be extremely easy-to-use to track data.

Read More

Frequently Asked Questions(FAQ)

for Salsa CRM

What is Salsa CRM?

Salsa CRM is software for development and fundraising professionals that helps with offline fundraising, constituent tracking and reporting on all development activities. It is a centralized database for heavy development work which includes donor and donation management, robust reporting, major gift cultivation and direct mail fundraising.

Salsa CRM provides a 360-degree view of all the prospects and contacts that are up to date and captures the info to craft and refine the fundraising strategy also, allowing the organization to measure key data in an instant by tracking the efforts to improve a nonprofit's results.

Its features include rich donor profiles, donation tracking, direct mail fundraising, donor cultivation, donor search integration, reporting and more.

What is Salsa CRM used for?

Salsa CRM is a CRM Software mainly used by its customers to Improve ROI and Scale Best Practices by Engagement Management, Helpdesk Management and Communication Management .

What are the top features of Salsa CRM?

Personalization, Ticketing and Recording are some of the top features of Salsa CRM.

Who uses Salsa CRM?

Salsa CRM is used by Non-Profit Organization Management, Government Administration and Consumer Services among other industries.

What are Salsa CRM alternatives?

Kindful, Neon CRM, Blackbaud Luminate Online and Giveffect are popular alternatives for Salsa CRM.

Where is Salsa CRM located?

Salsa CRM is headquartered at 10475 Perry Highway, 301, Wexford, PA 15090, US.
lightning

Peers used Salsa CRM for engagement management and helpdesk management

Salsa CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Analytics

4.92/5 ★

Read Reviews (30)
Custom Reports

3.77/5 ★

Read Reviews (351)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.58/5 ★

Read Reviews (1)
Analytics

4.92/5 ★

Read Reviews (30)
Custom Reports

3.77/5 ★

Read Reviews (351)

Software Failure Risk Guidance

?

for Salsa CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Salsa CRM

Salsa Labs Profile

Company Name

Salsa Labs

Company Website

https://www.salsalabs.com/

HQ Location

10475 Perry Highway, 301, Wexford, PA 15090, US

Employees

51-100

Social

Financials

M&A