Brand24 Overview

Brand24 is the #1 AI social listening tool providing instant access to mentions and insights across various platforms. Social media, news, blogs, videos, forums, podcasts, and reviews are monitored.

Use Cases

Customers recommend Social Media Management, Tracking & Monitoring Communications, Engagement Management, as the business use cases that they have been most satisfied with while using Brand24.

Other use cases:

  • Helpdesk Management
  • Sending & Publishing Communications
  • Public Relations
  • Campaign Management
  • Lead Tracking
  • Influencer Marketing
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Build Brand Awareness are the most popular business priorities that customers and associates have achieved using Brand24.

Other priorities:

  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Launch New Products
  • Scale Best Practices
  • Establish Thought Leadership
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Brand24 Use-Cases and Business Priorities: Customer Satisfaction Data

Brand24 works with different mediums / channels such as Social Media,

Brand24's features include Alerts: Popups & Notifications, Dashboard, Personalization, etc.

Reviews

"While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were pres...ent" - Krzysiek Radoszewski

Brand24, Awario, Keyhole, synthesio, SOCi, etc., all belong to a category of solutions that help Social Media Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Brand24

Top Industries

  • Marketing and Advertising
  • Internet
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Brand24 is popular in Marketing And Advertising, Internet, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Brand24 Use Cases

What benefits does Brand24 offer for Social Media Management?

What Are the key features of Brand24 for Tracking & Monitoring Communications?

How can Brand24 enhance your Engagement Management process?

Why is Brand24 the best choice for Helpdesk Management?

37+ more Business Use Cases

29 buyers and buying teams have used Cuspera to assess how well Brand24 solved their Social Media Marketing needs. Cuspera uses 2726 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Brand24 testimonial

Krzysiek Radoszewski

Marketing Lead, Central & Eastern Europe

Uber

While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski
CUSTOMERS TESTIMONIALS
Brand24 testimonial

Krzysiek Radoszewski

Marketing Lead, Central & Eastern Europe

Uber

While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski

Case Studies

COMPANY INDUSTRY CASE STUDIES
Brand24 case study
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Case Study Omnisend

Gained Real-Time Insights Into Customer Feedback And Social Media Mentions, Resulting In A 26% Increase In Customer Satisfaction.

Read More
Brand24 case study
NA
Case Study Marken

Identified 2000 Mentions Related To Their Services, Which Helped Improve Their Social Media Strategy And Customer Engagement.

Read More
Brand24 case study
Internet
Internet
Case Study Uber

How Uber used Brand24 to measure the effectiveness of their strategies.

Read More

Video

12 #AI TOOLS to BOOST your Business

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Frequently Asked Questions(FAQ)

for Brand24

What is Brand24?

Brand24 is media monitoring tool that helps to access brand mentions across social media platforms. This is suited for brands and businesses alike to protect and improve online reputation.

This platform helps to improve customer satisfaction, measure and analyze marketing/PR efforts, track hashtag to find influencers. It provides customer insights, customer engagement, sales opportunities detection in social media, protect brand image, track marketing progress, measure effectiveness, analyze competition, slack integration and is available as mobile app.

It also features mentions feeds and analytics, identify sudden change in discussion volume to spot problematic issues, identify industry influencers, sentiment analysis to better understand customer attitudes, customized alerts, data exporting and filtering.

What is Brand24 used for?

Brand24 is a Social Media Marketing Software mainly used by its customers to Acquire Customers and Build Brand Awareness by Social Media Management, Tracking & Monitoring Communications and Engagement Management .

What are the top features of Brand24?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Brand24.

Who uses Brand24?

Brand24 is used by Marketing And Advertising, Internet and Computer Software among other industries.

What are Brand24 alternatives?

Awario, Keyhole, Synthesio and SOCi are popular alternatives for Brand24.

Where is Brand24 located?

Brand24 is headquartered at Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601.
lightning

Peers used Brand24 for social media management and tracking & monitoring communications

Brand24 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.53/5 ★

Read Reviews (249)
Custom Reports

4.42/5 ★

Read Reviews (394)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5 ★

Read Reviews (2)
Analytics

4.53/5 ★

Read Reviews (249)
Custom Reports

4.42/5 ★

Read Reviews (394)

Software Failure Risk Guidance

?

for Brand24

Overall Risk Meter

Low Medium High

Top Failure Risks for Brand24

Brand24 Profile

Company Name

Brand24

Company Website

https://brand24.com/

Year Founded

2011

HQ Location

Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601

Employees

11-50

Social

Financials

SEED