Customer stories

Product Business Settings

Brand24 is popular in Marketing And Advertising, Internet, and Computer Software industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
Mobile Marketing
Team Collaboration

Brand24 Product Overview

Brand24 delivers real-time insights into brand mentions across various digital platforms, including social media, news, blogs, and more. This AI-driven social listening tool empowers businesses to protect their brand reputation by tracking over 25 million online sources. Companies can measure brand awareness and analyze competitors effectively. The platform provides unique customer insights, helping businesses understand audience sentiment and trends. A standout feature is its ability to track hashtags and deliver reliable metrics, ensuring no critical mention is missed. Brand24's capabilities are backed by over a decade of experience and a team of 80+ specialists, providing businesses with forward-looking tools to maintain a competitive edge in the digital landscape.

How satisfied the customers are with Brand24 use-cases

Reviews

"While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were pres...ent" - Krzysiek Radoszewski

Brand24 Customer Insights, Testimonials and Case Studies

How does Brand24 facilitate Social Media Management?

What solutions does Brand24 provide for Tracking & Monitoring Communications?

What Are the key features of Brand24 for Engagement Management?

How does Brand24 address your Helpdesk Management Challenges?

What is Brand24?

Brand24 is media monitoring tool that helps to access brand mentions across social media platforms. This is suited for brands and businesses alike to protect and improve online reputation.

This platform helps to improve customer satisfaction, measure and analyze marketing/PR efforts, track hashtag to find influencers. It provides customer insights, customer engagement, sales opportunities detection in social media, protect brand image, track marketing progress, measure effectiveness, analyze competition, slack integration and is available as mobile app.

It also features mentions feeds and analytics, identify sudden change in discussion volume to spot problematic issues, identify industry influencers, sentiment analysis to better understand customer attitudes, customized alerts, data exporting and filtering.

What is Brand24 used for?

Brand24 is a Social Media Marketing Software mainly used by its customers to Acquire Customers and Build Brand Awareness by Social Media Management, Tracking & Monitoring Communications and Engagement Management .

What are the top features of Brand24?

Alerts: popups & Notifications, Dashboard and Personalization are some of the top features of Brand24.

Who uses Brand24?

Brand24 is used by Marketing And Advertising, Internet and Computer Software among other industries.

What are Brand24 alternatives?

Statusbrew, Eclincher Social Media Management, Kontentino and Determ are popular alternatives for Brand24.

Where is Brand24 located?

Brand24 is headquartered at Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601.

29 buyers and buying teams have used Cuspera to assess how well Brand24 solved their Social Media Marketing needs. Cuspera uses 2726 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Social Media Marketing needs.

CUSTOMERS TESTIMONIALS
Brand24 testimonial

Krzysiek Radoszewski

Marketing Lead, Central & Eastern Europe

Uber

While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski
CUSTOMERS TESTIMONIALS
Brand24 testimonial

Krzysiek Radoszewski

Marketing Lead, Central & Eastern Europe

Uber

While working on the new app, we were interested how our users were using the older version, and how they would like to do it in the ideal world. To find out, we used Brand24 social media monitoring - we simply took a look at markets where were present Testimonial By Krzysiek Radoszewski

Fello - Marketing And Advertising - Small

Brand24 helped Fello, a marketing agency for tech companies, close up to 40% more deals. Fello used Brand24 for social listening, tracking prospects and market problems in real time. The tool let the...m prepare data-driven pitches and spot ideal clients early. Brand24 insights turned Fello into trusted advisors, not just vendors. This led to shorter sales cycles and their largest retainers.

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Piwik PRO - Computer Software - Medium

Brand24 helps Piwik PRO manage brand reputation and monitor online mentions. The team uses sentiment analysis to spot issues and opportunities fast. Brand24 tracks keywords, reach, and advertising va...lue for marketing campaigns. The tool supports GDPR compliance by catching misinformation about data privacy. Piwik PRO also finds new partnership opportunities by monitoring industry discussions.

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GreenRoom - Marketing And Advertising

Brand24 helped GreenRoom, a PR and digital marketing agency, track and manage online mentions for their client Emporia. GreenRoom switched from Google Alerts to Brand24 for easier and faster monitori...ng. With Brand24, they set up real-time notifications and improved their ability to engage on forums and Reddit. This led to a 1000% increase in views and a 300% increase in followers on Reddit. GreenRoom gained better insights and built more trust with online communities.

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Zrzutka.pl - Internet

Brand24 helps Zrzutka.pl grow in Poland and expand globally with 4fund.com. Zrzutka.pl uses Brand24 to monitor online mentions and fundraisers. The tool helps them find important posts, even when not... tagged. Brand24 supports market research and competition analysis for international growth. Slack integration makes daily monitoring easier for the team.

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Uber - Transportation/Trucking/Railroad - Very Large

Brand24 helped Uber track social media buzz after launching their new rider app. Uber saw a 100% increase in online discussion volume, a 90% rise in likes, and a 250% jump in shares. Social listening... let Uber quickly spot user feedback and improve features. Uber also achieved a 24% increase in engagement during a global campaign. The Brand24 dashboard and support team made monitoring easy and effective.

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Wondery - Media Production - Medium

Brand24 helps Wondery track podcast conversations and monitor episode performance. Wondery uses Brand24 to measure reach and interactions across channels. The tool lets them analyze audience sentimen...t and identify influential listeners. Wondery uses these insights to make better content decisions and build partnerships. Brand24 supports Wondery's growth as a leading podcast company.

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12 #AI TOOLS to BOOST your Business

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Peers used Brand24 for social media management and tracking & monitoring communications

Brand24 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.53/5

Read Reviews (249)
Custom Reports

4.42/5

Read Reviews (394)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.69/5

Read Reviews (2)
Analytics

4.53/5

Read Reviews (249)
Custom Reports

4.42/5

Read Reviews (394)

Software Failure Risk Guidance

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for Brand24

Overall Risk Meter

Low Medium High

Top Failure Risks for Brand24

Brand24 Global Inc. Profile

Company Name

Brand24 Global Inc.

Company Website

https://brand24.com/

Year Founded

2011

HQ Location

Brand24 Global Inc., 101 SE 2nd Pl Suite E201D, Gainesville, FL 32601

Employees

11-50

Social

Financials

SEED