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20NINE vs TRACK CRM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 20NINE vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 611 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 20NINE and TRACK CRM

20NINE, and TRACK CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

20NINE covers Sales Document Management, Forecasting, Collaboration with Promotions, Communication Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"Salesbox makes it easy to work with multiple processes. Since we have different products and sales processes the possibility to quickly feed each lead into the correct sales process was a deal breaker for us. " - IT company

"Conversions, brand awareness, inquiries and business in general have gone up. Our revenue year over year is 42% higher. " - Melissa Frellick

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 20NINE

Focus area

Software Failure Risk

  • medium

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

Contextual software for small businesses aiming big

Enterprise solution that connects all guest data points in one central location

Age

2014

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

28

36

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management




communication management

sending & publishing communications

tracking & monitoring communications


generation of new leads



sales call management


contact list management


campaign management


engagement management

engaging and following up




conversion management


helpdesk management






Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more
  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting