cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare 3CX Phone System vs NEC Contact Center

Failure Risk Guidance Security Report ?

Failure Risk for 3CX Phone System low Failure Risk for NEC Contact Center medium
Know More

Comparison Summary

This comparison report of 3CX Phone System vs. NEC Contact Center is based on a specific set of business needs and context. The comparison uses 1090 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 3CX Phone System and NEC Contact Center

3CX Phone System, NEC Contact Center, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your specific needs - such as multi-channel engagement, cadence, analytics, and specific to your industry and context. Get your personalized report today.


logo 3CX Phone System

Focus area

3CX Phone System is better than NEC Contact Center for

Software Failure Risk

  • low

logo NEC Contact Center

Focus area

Software Failure Risk

  • medium

About

3CX: Open Standards Software IP PBX

Contact Center - necam.com

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

29

15

Total Goals
(we found evidences for)

4

1

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (150)

Read Reviews (22)

call recording

Read Reviews (132)

Read Reviews (17)

call transcription

Read Reviews (12)

Read Reviews (0)

conference call management

Read Reviews (90)

Read Reviews (12)

collaboration

Read Reviews (50)

Read Reviews (13)

sales document management

Read Reviews (21)

Read Reviews (0)

document sharing

Read Reviews (16)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (17)

Read Reviews (13)

content management

Read Reviews (16)

Read Reviews (0)

content sharing

Read Reviews (16)

Read Reviews (0)

communication management

Read Reviews (9)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (8)

Read Reviews (0)

contact list management

Read Reviews (8)

Read Reviews (4)

products & pricelist management

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (3)

training & onboarding

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (1)

Read Reviews (2)

engaging and following up

Read Reviews (1)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • events

  • trade shows

  • promotions

  • See 3 more

  • phone calls

  • offline

  • video

  • events

  • trade shows

  • promotions

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting