3CX Phone System Overview
3CX phone system offers VoIP services compatible with Windows and Linux. It includes inbuilt video conferencing, live chat, and can be hosted or on-premise, all for free.
Use Cases
Customers recommend Call Recording, Conference Call Management, Collaboration, as the business use cases that they have been most satisfied with while using 3CX Phone System.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using 3CX Phone System.
3CX Phone System Use-Cases and Business Priorities: Customer Satisfaction Data
3CX Phone System works with different mediums / channels such as Phone Calls, Offline, Events, etc.
3CX Phone System's features include Recording, Dashboard, Templates, etc.
Reviews
"Thanks to 3CX, we were able to increase our phone capability 250%+ in record time, to meet the demands of the National Health professionals responding to the Covid-19 crisis." - Matt B
3CX Phone System, Smart PBX, 8x8 Business Phone, eVoice, Dialpad Ai Contact Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for 3CX Phone System
Top Industries
- Information Technology and Services
- Marketing and Advertising
- Financial Services
Popular in
- Mid Market
- Small Business
- Enterprise
3CX Phone System is popular in Information Technology And Services, Marketing And Advertising, and Financial Services and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on 3CX Phone System Use Cases
What Are the key features of 3CX Phone System for Call Recording?
What solutions does 3CX Phone System provide for Conference Call Management?
How can 3CX Phone System optimize your Collaboration Workflow?
How does 3CX Phone System facilitate Sales Document Management?
How can 3CX Phone System enhance your Helpdesk Management process?
17+ more Business Use Cases
13 buyers and buying teams have used Cuspera to assess how well 3CX Phone System solved their Contact Center Software needs. Cuspera uses 968 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Thanks to 3CX, we were able to increase our phone capability 250%+ in record time, to meet the demands of the National Health professionals responding to the Covid-19 crisis. Testimonial By Matt B |
|
|
Previously, we were very limited on our mobility, and thus, our productivity. We also needed to bring flexibility and simplicity to day-to-day issues involving the management of our communications. 3CX is an excellent and very flexible PBX solution. Testimonial By Samir V |
|
|
3CX is forward thinking, it developed a robust software PBX with hypervisor in mind and its communication solutions are a great fit for organizations of any size. Testimonial By Felipe G |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Matt B Head of Enterprise Architecture & Design NHS |
Thanks to 3CX, we were able to increase our phone capability 250%+ in record time, to meet the demands of the National Health professionals responding to the Covid-19 crisis. Testimonial By Matt B |
|
Samir V Managing Partner Baker Tilly |
Previously, we were very limited on our mobility, and thus, our productivity. We also needed to bring flexibility and simplicity to day-to-day issues involving the management of our communications. 3CX is an excellent and very flexible PBX solution. Testimonial By Samir V |
|
Felipe G IT Director – Infrastructure & Services Wilson Sporting Goods |
3CX is forward thinking, it developed a robust software PBX with hypervisor in mind and its communication solutions are a great fit for organizations of any size. Testimonial By Felipe G |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Utilities
|
Utilities |
CASE STUDY Caribbean GasRead More |
|
Transportation/Trucking/Railroad
|
Transportation/Trucking/Railroad |
CASE STUDY AirFrance RussiaRead More |
|
|
NA |
CASE STUDY Republican Party of MinnesotaRead More |
Video
What is 3CX?
Frequently Asked Questions(FAQ)
for 3CX Phone System
What is 3CX Phone System used for?
What are the top features of 3CX Phone System?
Who uses 3CX Phone System?
What are 3CX Phone System alternatives?
Where is 3CX Phone System located?
Peers used 3CX Phone System for call recording and conference call management
3CX Phone System Competitors
3CX Phone System Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Custom Reports | Read Reviews (55) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Custom Reports | Read Reviews (55) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for 3CX Phone System
Overall Risk Meter
Top Failure Risks for 3CX Phone System
3CX Profile
Company Name
3CX
Company Website
https://www.3cx.com/HQ Location
Nicosia, CY
Employees
51-100
Social
Financials
PRIVATE
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