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8x8 X Series vs Zoiper: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of 8x8 X Series vs. Zoiper is based on a specific set of business needs and context. The comparison uses 1049 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 X Series and Zoiper

Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 X Series covers Collaboration with Video, Sales Call Management with Video, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Zoiper focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, Conference Call Management with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 8x8 X Series

Focus area

8x8 X Series is better than Zoiper for

Software Failure Risk

  • low

logo Zoiper

Focus area

Software Failure Risk

  • low

About

8x8 X Series | Employee Engagement, Customer Experience, VoIP

Zoiper - VoIP SIP softphone dialer with voice, video and ...

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

20

Total Goals
(we found evidences for)

3

7

Top Processes

Evidences indicate better relative satisfaction



sales call management

call transcription


conference call management


helpdesk management


contact list management


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


communication management

sending & publishing communications


social media management

social media analytics


training & onboarding




relationship management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Acquire customers

  • Build brand awareness

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • video

  • mobile

  • on premises

  • text SMS

  • point of sale

  • display advertisement

  • out of home

  • billboards

  • chat

  • Skype

  • e-mail

  • See 12 more
  • phone calls

  • offline

  • events

  • trade shows

  • video

  • mobile

  • on premises

  • text SMS

  • point of sale

  • display advertisement

  • out of home

  • billboards

  • chat

  • Skype

  • e-mail

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting