Zoiper Overview

Zoiper serves as a versatile softphone solution, enabling VoIP calls via PBX systems or preferred SIP providers across multiple platforms, including iOS, Android, Windows, Mac, and Linux. It supports seamless integration into existing communication frameworks, offering high-quality voice, video, and instant messaging. With features like call encryption, Zoiper enhances call security, ensuring privacy and preventing eavesdropping. The software's cross-platform capability allows for unified communications, consolidating contacts in a single interface and supporting BYOD (Bring Your Own Device) policies. This adaptability makes it suitable for call centers and businesses seeking efficient communication solutions. Zoiper's lightweight design ensures minimal system impact while maintaining performance, making it an attractive option for organizations prioritizing secure and flexible communication tools.

Use Cases

Customers recommend Call Recording, Helpdesk Management, Contact List Management, as the business use cases that they have been most satisfied with while using Zoiper.

Other use cases:

  • Conference Call Management
  • Collaboration
  • Training & Onboarding
  • Advertisement
  • Communication Management
  • White Labeling
  • Relationship Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Zoiper.

Other priorities:

  • Scale Best Practices
  • Establish Thought Leadership
  • Acquire Customers
  • Build Brand Awareness
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Zoiper Use-Cases and Business Priorities: Customer Satisfaction Data

Zoiper works with different mediums / channels such as Phone Calls. Offline. Mobile etc.

Zoiper's features include Recording, and Personalization. and Zoiper support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Zoiper analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Call center functionality then goes on to include features such as auto-answer, call transfer, recording, provisioning and also click-2-dial CRM integration...." Peer review

Zoiper provides VoIP software for making voice and video calls. It is compatible with various platforms and integrates seamlessly with multiple communication systems.

Popular Business Setting

for Zoiper

Top Industries

  • Information Technology and Services
  • Computer Software
  • Telecommunications

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoiper is popular in Information Technology And Services, Computer Software, and Telecommunications and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoiper Use Cases

How efficiently Does Zoiper manage your Call Recording?

How does Zoiper address your Helpdesk Management Challenges?

Why is Zoiper the best choice for Contact List Management?

What makes Zoiper ideal for Conference Call Management?

How does Zoiper facilitate Collaboration?

12+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Zoiper solved their business needs. Cuspera uses 583 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Frequently Asked Questions(FAQ)

for Zoiper

What is Zoiper used for?

Zoiper is mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Call Recording, Helpdesk Management and Contact List Management .

What are the top features of Zoiper?

Recording, Personalization are some of the top features of Zoiper.

Who uses Zoiper?

Zoiper is used by Information Technology And Services, Computer Software and Telecommunications among other industries.

What are Zoiper alternatives?

8X8 X Series, Dialpad Ai Contact Center and NEC Contact Center are popular alternatives for Zoiper.

Where is Zoiper located?

Zoiper is headquartered at 11 Gen. Ivan Kolev Str., fl. 1, 1407 Sofia, Bulgaria..
lightning

Peers used Zoiper for call recording and helpdesk management

Zoiper Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (3)
Custom Reports

2.18/5 ★

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (3)
Custom Reports

2.18/5 ★

Read Reviews (23)

Software Failure Risk Guidance

?

for Zoiper

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoiper

Securax LTD. Profile

Company Name

Securax LTD.

Company Website

https://www.zoiper.com

HQ Location

11 Gen. Ivan Kolev Str., fl. 1, 1407 Sofia, Bulgaria.

Employees

11-50

Social

Financials

PRIVATE