Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Grow market share
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Increase customer life time value
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Improve efficiency
- See 9 more
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Improve internal communications
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Scale best practices
-
Improve efficiency
-
Improve stakeholder relations
-
Grow market share
-
Enter new markets internationally or locally
-
Launch new products
-
Improve ROI
-
Improve brand engagement
-
Build brand awareness
-
Improve visibility
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Increase average basket value
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Improve digital and social presence
- See 13 more
Top Channels
Channels Used
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chat
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e-mail
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offline
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mobile
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Slack
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website
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point of sale
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on premises
-
phone calls
-
mobile app
-
user generated content
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blogs
-
games
-
social media
-
Skype
-
video
-
review sites
-
Amazon
-
omnichannel
-
promotions
- See 17 more
-
chat
-
e-mail
-
offline
-
mobile
-
Slack
-
website
-
point of sale
-
on premises
-
phone calls
-
mobile app
-
user generated content
-
blogs
-
games
-
social media
-
Skype
-
video
-
review sites
-
Amazon
-
omnichannel
-
promotions
- See 17 more
