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Agile CRM vs MessageMedia: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Agile CRM vs. MessageMedia is based on a specific set of business needs and context. The comparison uses 7463 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Agile CRM and MessageMedia

Agile CRM, Freshsales, Hubspot Sales Hub, etc., belong to a category of solutions that help CRM, whereas MessageMedia belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Agile CRM covers Contact List Management with E-Mail, Communication Management with E-Mail, Helpdesk Management with E-Mail, Engagement Management with E-Mail, etc.

MessageMedia focuses on Communication Management with Text SMS, Engagement Management with Mobile, Helpdesk Management with Mass Media, Contact List Management, etc.

"We have tried 6 CRM's in the past year and this is definitely the best (pricing and features) " - Jez John

"By using SMS to remind clients of payments, there has been a 66.6% increase in clients making on-time payments. " - Jacaranda Finance

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Agile CRM

Focus area

Agile CRM is better than MessageMedia for

Software Failure Risk

  • medium

logo MessageMedia

Focus area

MessageMedia is better than Agile CRM for

Software Failure Risk

  • low

About

Agile CRM | Automate your sales, marketing, and service in one platform

MessageMedia: Business SMS Messaging Service

Age

2012

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

103

13

Total Goals
(we found evidences for)

16

3

Top Processes

Evidences indicate better relative satisfaction


contact list management

enriching contact list

creating contact list


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


engagement management

engaging and following up


campaign management

campaign analytics

campaign monitoring


social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


workflow management



sales call management

meeting management


generation of new leads


lead qualification

lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic



training & onboarding





relationship management


sales document management

proposal & quote management

contract management


social media marketing




promotion management


discount management


knowledge management



conversion management




customer feedback management

measuring customer satisfaction


content management




pipeline management




subscription management


category management


conference call management


lifetime value management


products & pricelist management


database marketing


segmentation and targeting


loyalty management

identify target customers



revenue cycle management




account management



follower management


sales review & feedback




competitive intelligence


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve ROI

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Improve consistency

  • Acquire customers

Top Channels

Channels Used

  • text SMS

  • mobile

  • e-mail

  • phone calls

  • mass media

  • website

  • video

  • See 4 more
  • text SMS

  • mobile

  • e-mail

  • phone calls

  • mass media

  • website

  • video

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

high

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting