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Alfresco RM vs OpenText EIM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Alfresco RM low Failure Risk for OpenText EIM medium
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Comparison Summary

This comparison report of Alfresco RM vs. OpenText EIM is based on a specific set of business needs and context. The comparison uses 1269 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alfresco RM and OpenText EIM

Alfresco RM, Reltio, Hive Marketing Cloud, etc., belong to a category of solutions that help Customer Data Platform, whereas OpenText EIM belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alfresco RM covers Workflow Management, Sales Document Management with Offline, Content Management, Collaboration, etc.

OpenText EIM focuses on Content Management, Workflow Management, Collaboration, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alfresco RM

Focus area

Alfresco RM is better than OpenText EIM for

Software Failure Risk

  • low

logo OpenText EIM

Focus area

Software Failure Risk

  • medium

About

Records Management | Alfresco

Enterprise Information Management (EIM) | OpenText

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

40

24

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction

workflow management

Read Reviews (52)

Read Reviews (11)

sales document management

Read Reviews (40)

Read Reviews (5)

contract management

Read Reviews (32)

Read Reviews (2)

digital signature

Read Reviews (5)

Read Reviews (3)

document sharing

Read Reviews (2)

Read Reviews (0)

content management

Read Reviews (37)

Read Reviews (22)

content publishing

Read Reviews (3)

Read Reviews (1)

content sharing

Read Reviews (3)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

collaboration

Read Reviews (36)

Read Reviews (7)

helpdesk management

Read Reviews (17)

Read Reviews (3)

engagement management

Read Reviews (12)

Read Reviews (5)

engaging and following up

Read Reviews (12)

Read Reviews (2)

communication management

Read Reviews (11)

Read Reviews (1)

sending & publishing communications

Read Reviews (10)

Read Reviews (1)

customer case management

Read Reviews (8)

Read Reviews (4)

social media management

Read Reviews (8)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (6)

Read Reviews (0)

knowledge management

Read Reviews (5)

Read Reviews (0)

customer feedback management

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (4)

Read Reviews (0)

performance management

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (4)

bundling of products

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Improve digital and social presence

  • Establish thought leadership

  • See 3 more

  • Enhance customer relationships

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • website

  • offline

  • on premises

  • channel partners

  • chat

  • mobile

  • mobile app

  • See 4 more

  • website

  • offline

  • on premises

  • channel partners

  • chat

  • mobile

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting