OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...A usable, scalable full-service enterprise content management solution addressing these critical business needs: 1) Document Creation & Control- 2) Records Management 3)..." Peer review by Internal Consultant

OpenText EIM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText EIM Use Cases

What benefits does OpenText EIM offer for Content Management?

What Are the key features of OpenText EIM for Workflow Management?

What makes OpenText EIM ideal for Collaboration?

What benefits does OpenText EIM offer for Engagement Management?

10+ more Business Use Cases

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

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Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Product

OpenTexts MyAviator brings secure AI to everyday work

OpenText has launched MyAviator, a secure AI assistant designed to enhance how knowledge workers interact with information. Part of the OpenText Aviator suite, MyAviator integrates AI into secure information management, enabling faster and more efficient workflows across various sectors, including legal and finance. This launch underscores OpenText's commitment to AI-driven innovation, offering enterprise-grade security and compliance.

Executive

OpenText's CFO Transition: Leadership Change Tests Financial Fortitude Amid Strong ...

OpenText's CFO Chadwick Westlake departs to lead EQB, prompting a leadership transition as Cosmin Balota steps in as interim CFO. The company projects Q4 FY2025 revenue of $1.31 billion, a 4% increase year-over-year. The market remains cautious, with a 4.2% stock dip reflecting concerns about Balota's strategic vision and the delay in appointing a permanent CFO.

Customer

BASF Environmental Catalyst and Metal Solutions Chooses OpenText to Support ... - MarketScreener

BASF Environmental Catalyst and Metal Solutions has chosen OpenText's B2B Integration Enterprise solution to modernize its supply chain operations. This cloud-based platform will enhance efficiency, security, and data quality while reducing costs. OpenText's solution supports streamlined order-to-cash processes, offering agility and scalability for BASF's global supply chain needs.

Executive

OpenText Appoints Kristen Ludgate to Board of Directors

OpenText appointed Kristen Ludgate to its board of directors on June 26, 2025. Ludgate, former Chief People Officer at HP Inc., brings expertise in global workforce strategy, leadership development, and talent management. Her addition supports OpenTexts ongoing board refreshment and focus on human capital strategy.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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