OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I have been exposed to other OpenText products as well, such as Portal Site Manager and Portal Content Manager that have strong ties to ECM...the integration you get OOTB with OpenText is amazing...." Peer review by Terry D, Solution Expert - Sybase SQL Anywhere, SAP Portals, User Experience tools, Computer Software

OpenText EIM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

OpenText EIM Customer wins, Customer success stories, Case studies

What solutions does OpenText EIM provide for Content Management?

What solutions does OpenText EIM provide for Workflow Management?

What solutions does OpenText EIM provide for Collaboration?

How can OpenText EIM enhance your Engagement Management process?

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Product

OpenText Debuts AI Data Platform for Secure Enterprise Data | OTEX Stock News

OpenText has launched the OpenText AI Data Platform (AIDP), an open framework designed to enhance secure enterprise AI adoption. This platform integrates governance, multi-cloud, and multi-model support, enabling AI agents to operate effectively within enterprise systems. OpenText also announced an expanded partnership with Databricks to enhance data integration and governance capabilities, supporting AI-driven innovation at scale.

Partnership

OpenText Expands Collaboration with SAP to Deliver AI-Ready Cloud Content ...

OpenText has expanded its collaboration with SAP by certifying its Core Content Management for SAP solutions for SAP S/4HANA Cloud Public Edition. This certification positions OpenText as an SAP Solution Extensions partner, enhancing cloud content management with AI-ready capabilities. The partnership aims to integrate structured and unstructured data, improving automation and intelligence for SAP Cloud ERP users.

Product

OpenText Cybersecurity Introduces New Capabilities to Unite Defenses Across Identity ...

OpenText Cybersecurity has launched new capabilities aimed at enhancing defense mechanisms by integrating identity management with cybersecurity solutions. These enhancements are designed to provide a unified approach to security, improving the protection of digital assets against evolving threats.

Product

OpenText's content management solution certified for SAP cloud ERP By Investing.com

OpenText's Core Content Management for SAP solutions has been certified for SAP S/4HANA Cloud Public Edition. This certification establishes OpenText as an SAP Solution Extensions partner, enhancing its document management platform to support SAP Cloud ERP. The integration connects structured data with unstructured content, aiding organizations in modernizing business processes.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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