OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Content and Archive management with more than 500,000,000 docs (aprox...." Peer review by Pablo G, ECM Manager

OpenText EIM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

OpenText EIM Customer wins, Customer success stories, Case studies

How can OpenText EIM optimize your Content Management Workflow?

How does OpenText EIM facilitate Workflow Management?

How can OpenText EIM optimize your Collaboration Workflow?

How can OpenText EIM optimize your Engagement Management Workflow?

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Partnership

OpenText's Christine Gassman On Partner Program Overhaul: "A Lot Of Partners Don"t Even ...

OpenText is overhauling its partner program, led by Christine Gassman, to improve partner engagement and support. The revamp focuses on better integration, onboarding, and communication, with an emphasis on education and enablement, particularly around Microsoft and AI. The program aims to enhance partner experience and loyalty through tailored support and simplified processes.

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M&A

OpenText's Strategic Retreat: $150 Million Vertica Sale Signals Debt-Driven Portfolio Restructuring

OpenText has sold its analytics database business, Vertica, to Rocket Software for $150 million as part of a strategic effort to reduce its debt. This divestiture marks OpenText's second major asset sale within months, reflecting a shift from aggressive acquisition to financial stability. The sale is expected to close in OpenText's fiscal fourth quarter of 2025. Rocket Software aims to leverage Vertica's customer base and integrate it into its enterprise software portfolio.

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M&A

Rocket Software to Acquire Vertica Analytics Database Platform from OpenText

Rocket Software has entered into a definitive agreement to acquire the Vertica analytics database platform from OpenText. This acquisition will enhance Rocket Software's capabilities in high-performance analytics, data, and AI, supporting cloud, on-prem, and hybrid deployments. The transaction is expected to close in mid-2026, pending regulatory approvals.

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Product

New interactive demo: Broad Spectrum DAG in action - OpenText Blogs

OpenText has launched an interactive demo showcasing its Broad-Spectrum Data Access Governance (DAG) solution. This demo allows users to explore the integration of OpenText Core Data Discovery & Risk Insights, File Reporter, File Dynamics, and Identity Governance. It demonstrates how to identify, classify, and secure sensitive data, ensuring compliance and proper access management.

Read more →

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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