OpenText EIM Overview

OpenText EIM delivers Intelligent and Connected Enterprise solutions by managing and analyzing structured and unstructured information. It utilizes automation, AI, and APIs for actionable insights and improved efficiencies.

Use Cases

Customers recommend Content Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using OpenText EIM.

Other use cases:

  • Engagement Management
  • Campaign Management
  • Customer Case Management
  • Digital Signature
  • Helpdesk Management
  • Contract Management
  • Bundling Of Products
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Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using OpenText EIM.

Other priorities:

  • Improve Internal Communications
  • Increase Sales & Revenue
  • Improve Consistency
  • Enter New Markets Internationally Or Locally
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OpenText EIM Use-Cases and Business Priorities: Customer Satisfaction Data

OpenText EIM's features include Recording, and Personalization. and OpenText EIM support capabilities include AI Powered, 24/7 Support, Email Support, etc. also OpenText EIM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...A usable, scalable full-service enterprise content management solution addressing these critical business needs: 1) Document Creation & Control- 2) Records Management 3)..." Peer review by Internal Consultant

OpenText EIM, Intelligencebank DAM, Responsive (formerly RFPIO), Hyland Governance, IntelligenceBank, etc., all belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for OpenText EIM

Top Industries

  • Oil & Energy
  • Information Technology and Services
  • Financial Services

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

OpenText EIM is popular in Oil & Energy, Information Technology And Services, and Financial Services and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on OpenText EIM Use Cases

What makes OpenText EIM ideal for Content Management?

How can OpenText EIM optimize your Workflow Management Workflow?

How does OpenText EIM facilitate Collaboration?

What Are the key features of OpenText EIM for Engagement Management?

17 buyers and buying teams have used Cuspera to assess how well OpenText EIM solved their Content Management Systems needs. Cuspera uses 277 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

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Automate Contract Management with Extended ECM and Salesforce integration

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Peers used OpenText EIM for content management and workflow management

OpenText EIM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (8)
Analytics

4.17/5 ★

Read Reviews (19)
Custom Reports

3.87/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for OpenText EIM

Overall Risk Meter

Low Medium High

Top Failure Risks for OpenText EIM

OpenText Corporation News

Executive

OpenText Announces Chadwick Westlake to pursue CEO opportunity in Canadian banking sector - Yahoo Finance

Chadwick Westlake, OpenText's EVP and CFO, will leave the company to become CEO at EQB. His departure is set for August 15, 2025. Cosmin Balota will serve as interim CFO. OpenText is conducting a search for a permanent CFO successor.

Executive

OpenText Names James McGourlay as Interim CEO - The Software Report

OpenText has appointed James McGourlay as Interim CEO, succeeding Mark J. Barrenechea. McGourlay, with over 25 years at OpenText, previously served as Executive VP of International Sales. The board has also named P. Thomas Jenkins as Executive Chair and Chief Strategy Officer and initiated a formal CEO search. Savinay Berry becomes the new CTO.

Partnership

OpenText gets in bed with HPE to deliver more efficient AI services | IT Europa

OpenText is expanding its collaboration with HPE by joining the HPE Unleash AI partner program. This partnership aims to accelerate enterprise AI adoption through HPE Private Cloud AI, combining OpenText Aviator AI solutions with HPE's infrastructure. The alliance promises faster AI deployment, flexible solutions, enhanced data intelligence, and improved security, helping organizations optimize AI outcomes while maintaining data privacy.

Product

OpenText unveils secure cloud capabilities for APAC

OpenText has enhanced its Secure Cloud platform for the APAC region, introducing features like automated provisioning and integrated task management. These updates aim to help Managed Service Providers (MSPs) deliver efficient cybersecurity services. The enhancements support compliance with regional data protection laws and cater to the growing managed services market in APAC.

OpenText Corporation Profile

Company Name

OpenText Corporation

Company Website

https://www.opentext.com/

HQ Location

275 Frank Tompa Drive, Waterloo, ON N2L 0A1, CA

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